My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

iPhone battery emergency. I popped in to have my iPhone…read morebattery changed and found the perfect easy stop for all my computer and phone needs right here in Windsor---convenient location in the town green. If you are in need of a new phone or computer screen, battery, and or other tech needs---this is the place to come. As a note they also have various phone,iPad, tablet, and computer accessories. Customer service: Justin offers top-notch tech-support and goes above and beyond to help and inform clients of service options. Services: Just in case Repair offers same-day service on some repairs-and short turnaround times for various repairs.

I met with Khan today less than an hour before closing and he was able to take me in and fix my…read moreiPhone screen in less than 10 minutes. He was very kind and made sure that I understood the process and any subsequent notifications that may happen after I get a screen replacement from a non-Apple provider, which are temporary and harmless. He also let me check for dead spots on my phone just in case. TLDR: very helpful and detail-oriented, would highly recommend!

We scheduled an appointment to repair a shattered back screen for an iPhone 14 Pro. Excellent…read moreservice and care, thank you again Mr. Khan!

Very quick and honest. He fixed my phone in less than 30 minutes. The phone works really well too…read more Recommend this place

Great place for any Phone repair New batteries or new…read morescreens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended.

Long ago I cracked the screen on my Huawei P30 Pro. It's an old phone and I regret buying it…read more However I could not afford a new phone so I decided to live with it until I got around to getting something else. Well the screen got progressively worse and worse over the course of a year and eventually my screen would go completely black from time to time and not start working again for hours. This during the holidays so I absolutely couldn't afford a new phone now. So I ordered a new screen for this unusual and older phone on Amazon and brought it to this shop. My phone turned out to be a bit special needs and took a little extra time but I was back up and running about an hour later.

Helped me with my Galaxy Note. Wasn't too expensive. Seemed knowledgeable and confident.read more

This is a really great somewhat hidden gem in downtown Novato. It's easy to drive down Grant and…read morenot even though that it's here but their service is fantastic and their prices are good. If you need any help with your computer or cell phone, this would be my recommendation for your first stop. More than once I've brought in a phone, thinking it needed to be repaired and they were able to clean it and take care of my issues.

I went in to change a setting which he did in minutes. Then he attempted to fix an email problem…read morefor me, taking 15 or 20 minutes. He couldn't fix it because the problem was with Comcast. He was knowledgeable and very nice. He didn't charge me because he didn't fix the Comcast issue. I will be back! Highly recommend this business!!

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

I was able to call and get excellent customer service right away. They understood the need and…read morewe're able to help us quickly.

Terrific place to bring your cracked phones and tablets. I walked in with a shattered iPad screen…read moreand they had it repaired within 30 minutes. Nice guys and excellent, affordable, service. They are in downtown Walnut Creek on the second floor of a small office building. Incredibly, I was able to easily find nearby parking (it was around noon Monday, apparently a good time for parking). I give this place my unconditional recommendation.

While I ended up not using this service, I still want to give them 5 stars for being honest and…read moretrustworthy- they want to do the right thing for you and not just make money. I contacted them for my iPhone 17 pro screen repair and they advised me I would be better off with a genuine repair vs an aftermarket replacement. Thank you, not every business keeps customer first.. you are truly exceptional!

Fixed phone was upfront about issues and let us test out multiple Screens…read more Good honest shop

Update: Ultimately I took my phone to Apple Genius Bar and…read moregot the full price repair. The image quality was okay after this 3rd party repair but not good as before (colors dulled, weird light effects in sunlight) and I decided the camera being the most important part of the phone, it didn't make sense to not get it fully repaired (relatively new iPhone 15). Overall service was good but the part he used for the repair is a noticeable step down in quality from original. Old review: He does good work. I had broken the outer lens on my main camera. He replaced it in 20 min. Good communication over messaging and friendly service. After I went home I found that the first replacement lens was faulty, producing poor picture quality. He agreed to replace it free and the 2nd was good. I do notice slight reduction in quality in certain situations like low light or direct bright light. But much cheaper than Apple repair and it looks close enough that I am confident I can trade in for same value.

I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

The man fixed my glass within 20 minutes charged $90 and it was well worth it I'm going back in a…read morefew days so he can charge my other phone that won't take a charge..this place has my business for as long as I have a phone

Daughter's iPhone was dead in the water. Wouldn't charge, wouldn't turn on. She couldn't retrieve…read moreany of her data because she didn't back anything up. We needed a miracle. Best Phone Repair provided it. Swapped the battery on the spot, took about 20 minutes. Excellent work. Can't recommend enough. Thank you!