1 Star for pretty flowers, but they were delivered a day late with no notice, no reply to multiple emails afterwards, and a delivery driver with a *terrible* attitude. Totally ruined the surprise and impact. (and cost $75) You know when you want to surprise someone on a special day? That day happened to be a Sunday and I don't live in the area, so I went looking for a flower shop that would deliver on a Sunday in Fort Lauderdale. Ideal Orchids had good reviews and the perfect plant. The website was fairly easy to use, so you can order directly on there at any time of the day (versus calling). They also do same-day delivery. When I ordered it, I designated for it to be delivered on a specific Sunday (again, it was time-sensitive). I got an immediate email confirmation with the delivery date stated clearly (incl. my additional note to leave the flowers on the front steps if no one answers) and was stoked about the quick response. The day came and went and I never heard from my friend. I finally texted on Monday to ask if he'd gotten a special surprise in the mail and... nope! At this point I emailed the address listed at the bottom of the confirmation as the contact email to ask what was going on. A few hours after that (a day late), the flowers were delivered by an extremely flustered woman. Apparently she had to go back to the truck several times because she hadn't brought the flowers up to the door when she knocked, and then when she brought the flowers, she left the gift note in the car... By that time, she let him know she was having a bad day. Sigh... Ok, I get it, we all have bad days, but you're delivering flowers with a "congrats" note! Maybe don't vent to the recipient? My friend let me know he'd gotten them and how it went down and I went back to my email and saw a confirmation of delivery. Again-- a day late. It even said on the confirmation that the delivery date picked was March 1st, and the delivery was confirmed on March 2nd. No note to let me know what had happened. I emailed again to say I'm really disappointed and that, at the very least, I should be refunded the $15 delivery fee. Crickets. It sucks because the flowers were really pretty, but being able to trust that your order will be delivered when you designated is a big deal. It lost a lot of its meaning because it wasn't a surprise on the day of the accomplishment AND I ruined the surprise by asking the next day. Also, the person who delivered it really made it an unpleasant experience on top of it being late. I would never use this service again. Mistakes happen, but the lack of communication and then lack of response to two separate emails afterwards is very bad customer service. If you choose them, I'd recommend calling and triple confirming that they will deliver on the day you need. A confirmation email is not sufficient. read more

We ordered flowers for mothers day a d paid by credit card over the phone since we are not local. We were told, a day later, that they will not be delivering for Mothers Day. Why would a florist not deliver on one of the best weeks for sending flowers? We thought, a shop owner can make his own rules. We requested our money back and was told we would get a refund. Now almost a week later, we have not received a refund and the florist does not pick up the phone. You cannot leave a voicemail (mailbox full) I am not sure what is going on with this business but they took our money and we did not get flowers for mothers day. I hope nothing is seriously wrong but buyer beware! read more

I had gotten a beautiful terrarium for my birthday, and after two months I noticed one of my plants seemed a little off, and I needed advice on caring for it. I emailed Nick about it, and he immediately responded, and told me to feel free to come by and he would take care of it! I was a little late getting to him on time, and he was so sweet and thoughtful that he stayed open and completely restored my terrarium and now it looks even more beautiful! He is very knowledgeable and now I know how to care for my terrarium even better. I truly felt so happy and was so glad both Nick and Tony were so helpful! I will definitely be revisiting Ideal Orchids for Christmas gifts!! :) THANK YOU! read more

Ideal Orchids - Sorry for the bad lighting and composition of this photo, but the terrarium is absolutely beautiful :) I love it! - Florists Near Me - Pompano Beach, Florida

Every level of Nick's customer service went beyond expectation in his execution of my telephone transaction on Sunday, February 18, 2018. He managed to pull all that off, without showing me any sign of frustration. He was juggling unexpected delays with his floral delivery, and hiccups with his inventory, while simultaneously doing a delicate dance of placating this difficult lady on the phone, who had a sweet drawl in her voice, while she gave him a whole lifetime's dose of sass, and put the fear of God into him. In short, it's fair to assume, I was quite unpleasant to deal with. But this patient, and determined, young man just kept me calm, and ultimately satisfied with my transaction. So...5 And anyone who knows me knows...that coming from this girl....that's a MAJOR ENDORSEMENT! I'm laughing because, if you knew me at all, you'd know that's huge. I don't hand out compliments. I hand out insults, kinda like candy at Halloween. However; compliments are deserved here, and I'm nothing if not fair. Begrudgingly, but still fair. Nick and Ideal Orchids: whatever the occasion - condolences, congratulations, or actually - maybe just to put some happy into someone's life. Put some Happy in your own life. On a side note - I'd be remiss, if I didn't mention this: I am not local to Pompano Beach, Fl, or obviously Ideal Orchids, I'm a Georgia Girl, so I was really concerned, about the status of my delivery, so to put my mind at ease, I received a picture of my arrangement, on their doorstep, from Nick himself. I've included the picture with this post. Nick also upgraded my arrangement a couple of ways without a cost increase. Where on Earth can y'all receive this kind of customer service these days? We need to keep businesses like this around. On that note: Thank you, Ideal Orchids, and a significant thank you to Nick, from the bottom of my pain in the butt, finicky heart. God Bless you honey! As Always: You're Welcome. read more

Ideal Orchids - Florists Near Me - Pompano Beach, Florida

This is my go to place for beautiful orchids and flowers. I live out of state and they always send a beautiful item to my boyfriends mother. They are so pleasant to work with over the phone and carry quality flowers. read more

Ideal Orchids - Beautiful arrangement that was delivered. - Florists Near Me - Pompano Beach, Florida

WOW - This shop is Fantastic. I read the reviews on this shop and I am so glad I did. So many satisfied customers convinced me to give it a try. Beautiful flower, fast delivery and a fair price. The recipient was delighted and so am I.So,I highly recommend this florist,Jan Beline read more

So thankful a Yelp search led me to contact Anthony at Ideal Orchids! Living in Chicago I wanted to send something unique and beautiful to a family member in the Fort Lauderdale area. Anthony was wonderful and had the hanging succulent drop to their home within an hour or two! Great customer service and lovely company. Wish I was local and could buy from there for myself. read more

Ideal Orchids - Hanging Succulent Teardrop - Florists Near Me - Pompano Beach, Florida

Nick gets a 5 star review from me all the way out in California. His attention to detail and customer service over the phone is phenomenal. I was sending an arrangement from the Executive Team of my out of state company and found Ideal Orchids online. After speaking with Nick and sending him a picture of exactly what I wanted, his creation was flawless and beautiful! The day of my order he did not have the color or Orchids we wanted so he went the next morning to make sure he had the perfect choice for us. I highly recommend Ideal Orchids for your next order, they truly care for you as a customer and will create that special arrangement you are looking for. Thank you Nick!! read more

Stunning, affordable and fast! The orchid Anthony and his team whipped up for a friends loss is so beautiful. I have had problems with 1-800 florists in the past, so I love that they were even willing to send me a photo of the orchid before it went out. LOVE THIS COMPANY. read more

Came in for a centerpiece for my living room table and can't say enough how much I love the service I received. read more

Ideal Orchids - Florists Near Me - Pompano Beach, Florida

I love this place and the owner is great the quality is amazing, the orchids are gorgeous, the air plants are the best gifts ever. So far I have bought about 24 gifts and I am back again for more on Christmas. If you have never visited the store you are missing out go check them out they are West of the food court in the main isle if you are facing the food court go right by the art store trust me you will not be disappointed they also ship read more

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I ordered an orchid to a friend to congratulate her for her wedding and received delivery confirmation. However, my friend did not receive the orchids. I have sent emails and tried to get answers so my friend can receive her flowers or to get my money back. Up to this date, I have not received any responses on this matter. read more

Nick, the owner is amazing. He will help you put together a piece (what he does is art) that will last long after it's initial appeal. They specialize in rare and beautiful air plants and orchids. They work with you to provide quality arrangements at prices you might think are almost too low. Definitely worth the visit! read more

Dose this place answer the phone or return calls or email or text as the say on there answering machine. They charge your card right away and no reply back. What kind of outfit is this? Is it a scam or a back yard outfit from a ghetto. Winston Flowers has at least a response back at any time and a answering service. For what this place charges it should pick up the phone and be real. If no reply back and the delivery isn't on time as I asked threw there web site ordering its a call to the bank to cancel the payment pending. read more

Incorrect phone number is listed by yelp. It is a restaurant. Yelp said it was open. The shop is "closed for the season". WTF is up with that? Wasted a trip through an undesirable neighborhood for a florist that doesn't exist. The correct phone number was available using google. Look it up yourself. read more

First off I want to say thanks to the team at Ideal Orchids, I ordered an arrangement for my fiancé last minute for Valentines Day and they took great care of me. 18 beautiful long stemmed roses delivered that graced my ladies office at work and arrived in a timely fashion. Ideal orchids took care of me and I plan on making a return visit for other occasions in the future. There's not another service I'd use locally. Thanks read more

This is by far the best orchid store in south Florida. I had a great buying experience. Customer service was excellent far more then i imagined. The quality of the product exceeded my expectation. Fast delivery and the staff was great. I will definitely continue to purchase flowers from ideal orchids. read more

I had a spectacular experience working with Nicholas at ideal orchids buying an orchid arrangements for a large get together I was having. Not only was he extremely personable and knowledgeable, the value and price was tremendous and the orchids were gorgeous. Highly recommended! read more

Nick takes great care of his customers! Great value for an amazing product - would highly recommend Ideal Orchid!

Called from out of state and had something delivered for a birthday same day. These guys rule and were incredibly easy to deal with and accommodating throughout the process. No BS. read more

My friend recommended me to this company and I have to say I'm very pleased and happy he did. They are very easy to work with and they walk me through all my ordering processes that I do with them over the phone. As a realtor, I like to send gifts to my agents and clients I work with as a kind gesture to say thank you, orchid plants have always been my choice for a floral gift and Ideal orchids have been doing a great job with the arrangements they have made for me thus far. I highly recommend this business to you! read more

Nicholas is AMAZING!! THE Breast Cancer Fundraiser recently held their Inaugural So. Florida Fundraiser in which we honored two incredibly brave, local survivors of breast cancer. We wanted to present each honoree with a beautiful bouquet and we couldn't have chosen a better florist!! Nicholas created 2 absolutely gorgeous, pink-themed bouquets AND did so on very short notice. We HIGHLY recommend Ideal Orchids for any of your floral needs. Thanks again Nicholas!!!!! read more

Disappointed in the service I received today. I purchased a $50 terrarium in march and somehow a couple of the plants died. I did everything they told me to do to care for the plants and they still died. I called today to see what they could do to help me out. The lady Kate I spoke to said to come in and they will see what they can do to take care of me. She said the manager would be back on Tuesday but that I could drop it off today and see what he wanted to do, so I agreed. I went to the store today and upon dropping the plant off , Kate said she would just switch out the plants no problem! I was like awesome! Super excited that she was so friendly. But was I wrong!! When we came back to pick up the terrarium it was beautifully put back together. Then Kate proceeded to tell me how much she was charging me . Although initially she never mentioned anything at all about charging me at all. I already paid $50 bucks!!I was pretty shocked when she told me how much she wanted to charge me for the plants. I asked her why didn't she tell me from the beginning and she was like we don't do free work, rude! I also then asked her why the manager wasn't going to look at it and she said she was the manager all of a sudden . I was just shocked at the whole situation and Kate was pretty rude about it and ripped all of new plants out of my terrarium and proceeded to put the dead ones back in. That's just not how you treat people nor how you run a business. I'm baffled at the whole situation! I love giving my business to small business owners but I will never return there!! Very disappointed on how you all treat people. read more

This is a wonderful company, a great selection to display in your home. Nick made the flower arrangements for my wedding and I couldn't be happier. All the plants and orchids are beautiful as well and make great unique gifts for all. read more

I called Ideal Orchids this morning and had the pleasure of speaking with working with Nick. With very short notice, Nick helped me to figure out how to plan for the centerpieces at my mother's memorial for that day, all while working within our budget. When we the saw the beauty that the orchids added to the event, we felt like it was the perfect touch to add beauty to our room. Nick was able to do all of this within a couple of hours. I highly recommend ideal Orchids. They were so easy to work with and were very respectful about our budget. And most important, the Orchids were breathtaking. Nick, I can't thank you enough. read more

I chose Ideal Orchids after spotting a review by a friend on Yelp. My friend said they were amazing and she was spot on! They were super accommodating and delivered a beautiful arrangement for my MIL's birthday. In addition to the quality of the arrangement, they also called me to let me know when the arrangement was delivered. When I spoke with my MIL she informed me she was so impressed by the arrangement that she called Ideal Orchids to inquire about how to best care for it and again they were extremely friendly and helpful! All of this on a Sunday! Thank You IDEAL ORCHIDS! read more

I called from out of state and I had a limited budget. Anthony was so helpful and sincere. He really wanted to make me happy. He took the time to explain everything and make me feel comfortable that my recipient would be happy with the arrangement. Very pleased! read more

Anthony did a fantastic job at very short notice! I called early in the morning with a request for blue, yellow, and white flowers for my mother and the arrangement was not only lovely, but it was also delivery the same day in a timely manner for a reasonable price. I highly recommend ideal orchids for their service! read more

The best florist service in Fort Lauderdale. The selection is very original, fresh, and homemade. Also, the pricing is affordable. Instead of trying to sell you something, they work hard to try to find you the flower that fits your needs. I will definitely recommend Ideal Orchids to friends who want to decorate their house, buy the perfect gift for their girlfriend, or anyone in general. read more