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    Ideal Lighting

    4.0 (1 review)
    Open 7:00 am - 4:30 pm
    Updated 2 weeks ago

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    8 years ago

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    Southland Plumbing Supply - La Tia Restaurant

    Southland Plumbing Supply

    3.7(15 reviews)
    3.5 mi

    I paid in full for my facet set to be ordered from some place else on a Thursday. I called on…read moreMonday and had to leave a voice mail asking about the faucet and please return my call . Never happened. ! I called several days later to be told my salesperson is busy and would like to leave voicemail. I said I would not ! My previous voice mail was not returned. I needed to talk to her . She returned my call several hours later. I ask her about my faucet set and if it had come in ? She had forgotten all about it . Once she had my money she could care less . She had to call the business in Texas to check on it . She returned my call to tell me that it was still sitting on their que what ever that was and it would take several days to be processed and sent out . I informed her at this time I had not had running water in my kitchen for 2 weeks and her Comment was Oh My Goodness! Not I am sorry for not staying on top of this . Not for keeping one of those little Post a notes as a reminder that a faucet has been ordered and I need to monitor this . Sorry, I have not stayed in touch with you to keep you in formed . Sorry that I did not return your call . My plumber happens to be Lenny's Plumbing on Transcontinental and when I call them they return my call in a reasonable amount of time . Their work is excellent and reasonable. I will never ever use Southland again because of that one sales person. She made me feel so insignificant and unimportant. Infact , I didn't need most of the parts according to my plumbers that installed the faucet and sprayer . They used their covers to plug the 2 holes I would not be needing .

    Southland is everything a big box store isn't, intimate, with exceptional service and an…read moreunparalleled selection of mid-range to high end plumbing fixtures. We've now used them twice over the years for kitchen and bath remodels. April, the design consultant with whom we worked, does an outstanding job of reviewing your project and helping you select exactly what you need. I'd recommend calling ahead to schedule time with her or one of the other designers, but feel free to walk in as we did.

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    Ideal Lighting - lightingstores - Updated May 2026

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