Horrible customer service Not one person greeted or offered assistance. Appliances are crazily overpriced. The place was junkie with outdated overpriced rd procucts read more

I shopped here before. Their management always had the take it or leave it attitude. It has gotten worse. Their website is totally inadequate. They are not helpful on the phone, and less so in person. Their delivery service is prima Donna. I would consider starting a discount appliance store if I was thinking of staying a new business because they must be making a lot of easy money in this business or they are really inept. Anyone can eat their lunch with a little customer service. read more

Don't waste your time. Walked in ready to purchase a refrigerator and was ignored until a a guy that seemingly worked in the back came to try to help once he saw I was being ignored by the saleswomen. When I would ask about a fridge, the saleswoman would shout to him from afar "can't sell her that" "not that one either" lol. Needless to say, I left and advised fellow landlords to cross this place of their list. Side note: Aside from laughable customer service, stock & prices are a joke. Shouldn't be called a discount store as all the fridges start at $1000. read more

Great selection of appliances with friendly service. We needed a new electric stove and were shown a wide selection to choose from. The great thing is that they have everything in stock and don't have to wait for it from a big box store. We selected the stove we wanted, paid for it and they helped us load it in our vehicle. Overall we are very excited with our new stove and helping a local business. We would definitely be back. read more

Beware of the woman who runs this store. When she is caught with her incompetence she screams and has hysterics. She also refuses to deliver purchases to punish her customers. Fortunately we have a Small Claim Court in New Orleans. The people there are very friendly and helpful. I wonder what would happen if she screamed at the Judge? I'm going to find out. read more

My wash machine broke and after waiting a couple days for the repair man to tell us it could not be fixed we were drowning in a pile of laundry. I went to several big box stores and could not get a washer for at least 7 days. I went to Drye Supply and they had all of their washers and dryers in stock. The sales person was friendly and available for questions when I needed him. The prices were comparable to what was being offered at the big box stores. They offered same day delivery for $60 which I thought was amazing. The delivery person was very friendly and set up my set very quickly. The entire experience was just great! Will definitely use them again! read more

Very pleasant to deal with. Great prices. Nice selection of appliances and all are in stock. Inventory turns over quickly.

I have been a customer for many years, and have never had a problem until my last purchase of a range / stove a month ago. The manager, Charlette, totally took care of the problem to our satisfaction. read more

I purchased a microwave here. The one salesman at the register ignored me. I'm glad the appliance was something I could carry. I don't need anyone to hold my hand or be overly friendly. Just offer to help, please. Unpleasant experience. read more

We went to Drye to buy a microwave and refrigerator. After the refrigerator was delivered, we discovered it didn't work. Drye came and picked it up the next day, confirmed that it was broken and because we couldn't find a comparable one in their stock, they promptly refunded our money. I read other reviews saying that Drye refused to refund their money. This was NOT my experience. I don't know if they had different management or it was just competitors trying to ruin their business, but they were completely reputable with us. I found the staff pleasant and extremely efficient. I would not hesitate to do business with them in the future. By the way, the microwave works fine. read more

I cannot say enough about Drye Supply. Excellent customer service, delivery and installation. I have other friends who have experienced the same. Hopefully I will not need any more appliances soon but if so, I'll purchase there first. Thanks for delivering courteous service. The same refrigerator (minus a small dent on the side ) was $ 756.00 more at another store. read more

Had a great experience here! Needed a new washing machine. Walked in and were immediately assisted by a salesperson who spent a lot of time with us. So helpful. Delivery process was smooth and on time. Definitely recommend. read more

Very good customer service. Forthright sales and easy to deal with. This place offers great buys. Delivery charge but worth it. Had a broken part on new freezer and they replaced the part. read more

We have bought a few appliances from here. Their prices have been the same as large chain stores but they have the items in stock and you can have them delivered in a day or two. The sales rep is knowledgeable about the products and is welcoming and helpful. read more

Make sure you research your appliances online before you just purchase thinking you're getting it at a discounted rate. The red headed lady (manager) is not very personable either read more

It is basically a Ge outlet. Smaller than it looked on TV staff didn't ask if they could help drove 45 to get no service.

Great prices. Good people. High quality products with many options at a fair price. Much better than large box stores. I will be back.

A contractor who did work at my house told me about this place and it's a hidden gem! It's basically a discount hardware store; they carry most things you'd find in a smaller Ace hardware type store; all the basic tools and accessories that any home owner would need. As well they stock a good assortment of tools from major names like Ryobi and Bosch. As well, they carry appliances that are generally 50% off what you would pay at Home Depot or Lowes. It's worth checking them out. I go here almost every week because you never know what will come in as their inventory changes often. read more

Drye Supply - Entrance - Appliances Near Me - Metairie, Louisiana

They will not refund ANYTHING, no matter what. My stupidity for not asking but this is horrible! The delivery was also botched, my family and I are not happy at all with Drye Supply read more

Worst service ever refused to refund my money. But thanks to GE they replaced my washer and dryer for free.

The best for the money. Hands down. Bought stove,fridge, microwave all high end at the cost of low end. I have done over 100 remodels and going with high end and quality makes me sell the home faster. read more

Great prices! Wide selection of various GE appliances! Would recommend to anyone looking for better deals!

Drye Supply is a discount hardware store and combination home appliance store. They buy restocked, open box, and refurbished items from the big box stores. Prices are good on most items. Do be aware on the appliances: AC units, table saws, ranges, refrigerators. Most of these items are refurbished, check carefully before you buy, and ask the manager their return policy upfront. I got on burned by them on refurbished AC UNIT, that never operated properly. :-( good value. 3stars. read more

Purchased a washer today. Excellent customer service. The owner was very friendly and helpful. He was able to answer all of my questions and get us out fast. Large selection and great prices. I would highly recommend checking this place out. read more

We purchased a refrigerator on a Thursday. After buying it, we found out that the delivery advertised in the online commercial was unavailable due to the delivery provider being out. An alternative was offered, but we were told there would still be a fee, it would be on a pick-up truck, and the mover would need assistance because he is a "small Mexican man." By the time we added on a truck rental fee and our time and work to move the refrigerator, which took up almost a full day, we spent the same if not more than if we had purchased the refrigerator from a larger appliance store, which offers free delivery and removal of the old appliance. When this was discussed today with the man who claimed to be the owner, he offered no acknowledgement of this delivery situation to be a problem, and became very rude and argumentative about it. Very poor customer service. We will be telling all of our friends and family about this unpleasant and unnecessarily expensive experience. read more

My issue is about the character of the people working at the store. I needed a propane tank for a gas grill and found it on Craigslist from Greg who was working at the store. I communicated several times throughout the day with Greg regarding the grill and told him that I would be there after work. During this communication I told Greg that I would be coming from the VA on Canal St and it would take me 20 minutes to get there. After driving from Canal St to his location I mistakenly drove across the Huey P. Long Bridge (I recently located here from San Diego, CA) so I went to his location to assure him I was not one of those Craigslist flakes. After arriving at this business and seeing the propane tank I agreed to purchase so we shook hands. I explained I needed to get the cash and I would be right back. The business is located just a couple of blocks from Walmart in Harahan so I headed off to get the cash. While at Walmart Greg call and told me he just sold the tank even after we agreed that I would purchase it and driving 20 minutes to pick it up. Although this is not directly an issue with the business it shows the character of the employees at this business. In my opinion it's a reflection of the owner and the level of trust you can expect from their employees. What Greg did was not acceptable but showed a lack of consideration and respect for people's time. Just keep this in mind if he is selling you something. read more