Great customer service and great promotions!!! Everyone is so friendly and helpful with recommendations!

Love this location! Sonya is amazing and so helpful! I got an amazing deal for Black Friday. So excited that I was able to get amazing discounts and service. read more

I had 3 cool sculpting treatments with zero results. Scheduling is a nightmare at this place as I guess they make no Monday appointments for cool sculpting. The rooms are small and cluttered. And the treatments are way over priced. DO NOT RECOMMEND! read more

Cool sculpting procedure completed today with the assistance of YagMary. She took time to explain to me the procedure, how everything was going to happen, I found YagMary to be Professional, Courteous, and making sure I was comfortable and well taken care of during the procedure. Thank You to YagMary at this Ideal Image location. I'll see you soon read more

Great service, great staff. Long story short, I was recommended Ideal Image, bought my laser package had 1 session then 2020 Happened had to relocate to NJ, and came back to FL 2023. Went to my Wellington, FL location and explained to Kian, the short story-long lol she immediately emailed her manager which I assume turn around time was going to take weeks however they both went above and beyond with same day response, restored some of my sessions and scheduled service for next day. During my session, Yomary understood all my concerns they all truly went above and beyond on this one. Thank God for putting me in the right place and the right people. I'm forever grateful for them all, and based on the situation, they truly exceeded my expectations, providing world class customer service. A Million Thanks ID-IM. Kathia P read more

if I could give ideal image of wellington less than a 0 I would, they are all about taking your money, they are sweet and nice with you until they get your money, after you are just one more victim. I went there for information about laser hair removal and ended up with a bill of $3500, and that is after the discount of 50% off. I paid for 9 treatments, my bikini area and underarms, but I could only do 5 because it was very painful. when I spoke to (manager) not to mention names, she told me that I only paid for 5 and 4 were free; I couldn't believe it when she said that. what a waste of money and time!. I have to shave every time because all the hair is back and worse than before the treatment.. stay away from ideal image!! read more

Ideal Imagine Wellington is an answer to prayer! After having a horrible experience at a medical spa, I was skeptical to try laser hair removal again. The consultant I met with, Susan, guided me through treatment options, payment options and provided me with education about the hair removal process. The nurse practitioners and providers do their job with precision and answer any questions regarding the treatment. For all people of color, with darker complexions, this is the facility for us! The type of laser they use, YAG, is able to penetrate further than most others making it the best option for us. read more

Very disappointed with the overall customer service in the Wellington location. The office manager, Tina is very unprofessional. I went in for botox, they gave me fright brow that lasted 3 months. Went back again to see someone else & they bruised my entire right eye. Looked like I got punched in the face. When I addressed it with them they said I signed a contract & basically isn't their problem & there is nothing they are willing to do. After spending thousands of dollars there they treat you as it you are not important. They don't offer an apology or any type of compensation for their mistakes. Completely disenchanted with the lack of professionalism & respect for their loyal customers. In fact, after sending photo's of my sever bruising the office manager, Tina didn't even have the audacity to call me back personally. She instructed someone else to call me to let me know they are not willing to do anything about it. It's hit or miss there. You might walk out looking like quasimodo. LOL read more

Not quite the cheapest option for laser but I do love that they offer their life time guarantee. It did feel a little pushy when I first went in for my consultation & met with Susan. It was more of a run down of the cost vs a consultation...I had bad buyers remorse for a good bit after my first visit but once those contract are signed, they're signed ‍ They do use top of the line lasers here, so I am totally happy with my results thus far (just had my 4th session). I do body waxing for a living so I've seen a lot of clients that have had laser done to know where you go and the type of laser used does make a huge difference in the long term results so all in all, now that the buyers remorse has settled, I am happy that I chose to go with Ideal Image. I really like Brittany here at this location, she's very detailed and definitely takes pride in services being rendered. read more

Zero stars. Horrible customer service. They don't give 2 shits about their loyal clients. Tried to book an appt but literally had to jump through so many hoops, like I have to give them money and sign a contract BEFORE THEY CAN EVEN TELL ME WHAT APPOINTMENTS THEY HAVE AVAILABLE?!?!! Are you kidding me????? Someone who's spent thousands of dollars at your faculty and your treat them like some begger coming off the streets??? Now they won't even pick up the phone. This place is a joke and it's really sad that one of the great NPs works for this shit whole scam company. The manager at this location is also just so awful. Wow. Has the biggest attitude I've ever come across in a manager. Not once offered me an apology for the inconvenience and basically just kept saying it's not her problem it's jus the way the company works...she should be fired. read more

I have previously had laser surgery (About 8 years ago) and the place I used in the past has since moved away and closed down at that location. I only needed a touch up, and they only offer a package deal that is extremely pricey, and then their "Guarantee" you still have a fee if your hair grows back and that fee is still the cost of a "Touch up" at other places. read more

So excited to get this started after 3 years, they approved my credit quick and easy and I got $600 worthy of products! Ask for Susan or Michelle. They squeezed me at a time that was going to work for my schedule and got me out within 30 mins! :) ready! read more

Ideal Image Wellington - Laser Hair Removal Near Me - Wellington, Florida

I can here on 2008, because they were the only people who offered life time warranty. If you are confident of the results you may as well of the life time warranty. I did a lot of areas, and the results were perfect. Love how smooth my skin is. Today, 2016 , I am back for more. I didn't bother to go anywhere else, because I made that mistake before, and bought my husband a hair removal package close to home, but the results where very mediocre and almost non at all. Ideal image at wellington holds a very professional team, they are courteous and welcoming. Thank you all! read more

While I am terrible at names and cannot remember who helped me, I had a great experience from check in to check out! Everything was explained very well, the facility was clean and the girls were very warm and friendly! Thank you! read more

The best staff!! Friendly and knowledgeable with all my concerns and wants. I look forward to future treatment..... You guys rock read more

Anyone considering these services, i encourage you to seek other places. My experience here was completely taken advantage of. They made me sign contracts before even doing a full evaluation on me, when it came time to do the laser, they just did a little area, and said they couldn't do go further because of a skin issue i had, (after i had already signed the contracts). When I decided to cancel everything, (because they said they couldn't continue the laser), they still billed me a HUGE amount that I have to pay for now, which is as much as I would pay somewhere else to have my full body lasered. WAY too expensive. Save your money and go somewhere else! read more

They lie and have an army of people who lie about the reviews too in exchange for products and services. Also apparently the laaer is bad. Save your money and they love doing consultations to say one thing and have you sign another. read more

I recently became a customer at the Ideal Image location in Wellington FL. Although I was unable to receive one of the procedures that I had hoped for, the ENTIRE STAFF from the receptionist to sales to technicians could not have been any more helpful, caring and attentive to me. I WILL be going back to them in the future. Donna L. Boynton Beach read more

The client service at this office is amazing. They are very accommodating and the office is extremely clean. After my consultation with Melanie, I felt completely comfortable with the way they conduct their day to day business. I already referred my sister and will refer many, many more to this location. read more

Not the cheapest....but definitely the best! I had my underarms done here and by the time they were done a few hairs remained and they gave me comp sessions to be sure it was all gone. My underarms are smoother than a babies butt! It's painful but tolerable and only hurts for a moment, kind of like a rubber band snap. I would love to do my lower legs and bikini area there soon. read more

Love this place! The nicest and sweetest staff you'll ever meet! Awesome customer service! Shout out to Susan who is the most amazing and compassionate person I've ever met, she went above and beyond for me! I appreciate each and everyone of you, thank you read more

What a great place! And really, what girl doesn't want to forever give up the hassle (and clumsiness, if you're me with sharp objects) of shaving, the time spent ensuring that every square inch of hair has been removed while dangerously balancing yourself on wet tile in the shower, paying $20 for a mediocre razor, figuring out whether or not you prefer shaving foam or gel, and buying various different post-shave remedies? Let's be real - do you really not mind hot wax being torn from your skin with really not the best results? After hemming and hawing for the past few years...after putting off the potential of facing astronomic costs, I finally decided to go to Ideal Image for a consultation and to learn more about what they do, who they are, and ultimately, how much I'd be forking over. The ladies at Ideal Image (in Wellington) were wonderful. During my consultation with Susan, all of my questions - no matter how pedestrian or stupid or embarrassing - were answered in great detail (even with visual aides). Once it was time to address cost, Susan really worked with me to get the best and most reasonably priced package of services. Originally, I thought I could only get one or two areas of hair removed, but with Susan's help, I was able to include all the various parts of my body that I wished could be permanently hairless. Don't hesitate going to Ideal Image. Just go; go have a consultation and ask all of your questions. I promise that you will be surprisingly impressed. PS: The nurse - yes NURSE - who performed the actual laser hair removal - was just as wonderful as everyone else. I was made to feel very comfortable during the process and she was great at explaining everything and frequently checking to see if I was OK (which I was)! She was fantastic! read more

Highly recommend. Professional/credentialed, caring and friendly staff as well as amazing service. Love, love, love the results!!!

Upon my arrival, I was greeted with a warm smile. I was offered a beverage while I filled out my information. Susan took me for my consultation. She was great. Everything was explained very clearly and thoroughly, and I felt very comfortable. Their location is great and easy to find. I can't wait to go back next week for my first treatment. read more

I have been going to Ideal Image for quite sometime, Im always adding new services because I love being smooth & hair free...Also the service and employees there are all GREAT!! read more

I had the most amazing experience ! Susan was so awesome in helping me be able to start my tattoo removal . I had my first session and it went very quickly ! Thank you so much can't wait to see the progress read more

Susan at ideal image was so sweet guiding me through the whole process this morning!!! Love this place!!!!

I was alittle skeptical at first. But after meeting with Melanie and the staff I knew I was in great hands. Ive had 2 sessions and already I am noticing a difference. The office is clean and the staff is so kind and willing to make me as comfortable as possible. I will be back to get more treatments done, as well as refer my family and friends. read more

The people that work there are amazing, especially Kathleen who will go above and beyond if you're not completely satisfied. I'm close to my final treatment and the results are better than what I expected and what I've experienced from other locations that do laser hair removal along with other stuff. They have a clean and welcoming environment, and when they say they'll get you out fast, they mean it. read more

Great results! Professional, skilled, and friendly staff make what could be an awkward experience very easy. This location in particular has an outstanding team. Highly recommend Ideal Image of Wellington. read more

I just finished my last treatment on Saturday and I could not be happier with the results!! I no longer have to shave and it is amazing! The ladies at the Wellington location were professional and so sweet! I will definitely be recommending Ideal Image to my friends! read more

This is the only location I will go to! The girls Kathleen and Olivia are absolute artists there. Susan - consultant has been the most accommodating, sweetest, and most informative person! Highly highly recommend. read more

The Wellington office is great! Elizabet assisted me with my procedures and I would recommend her to anyone, she made the entire appointment a great experience. read more

I have never done anything like this, and they made me feel so comfortable and more excited than I was before I walked in the door. My credit got approved so fast. Susan was awesome ! She had me laughing and really worked with me, didn't pressure me into expensive packages. Only have had one treatment and let me say, I could care less if I even finished cause im already relieved of bikini bumps. Thank you ladies !! read more