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Ideal Image Liberty Place

2.6 (64 reviews)

By appointment only

Updated over 3 months ago

Services - Ideal Image Liberty Place

Laser hair removal

Nonsurgical body sculpting

Ideal Image Liberty Place Photos

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Laura P.

Good while it lasts, I didn't want to give a bad review, I really didn't, treatment was effective however I have to remind people that treatment you purchase do expire. I bought 5 treatment of BBL(for freckle treatment), used 3 and I did see the result, however the result only last for about a year. And when I went back after a year to continue the treatment, and As I arrived the appointment, the staff told me my skin looked fine so I shouldn't be needing another treatment until months later but didn't remind me that my treatments are going to expired in few months. So I trusted them and left the appointment empty handed. A few months later I tried to schedule the appointment again and I was told the rest of my treatments were canceled because they were expired, so at the end I paid for 5 treatments and only got to use 3 of them, at least I learnt a lesson. **Update: They reached out to me after about this issue and I will keep it updated.**

Front store (inside the mall at 2nd floor)
Anna S.

Staffs were nice at the information/front desk when I walked into this place & offered me a bottle of water. My main concern was hyperpigmentation left from my acne but the online counselor suggested BBL to me (instead of laser), which it's more effective to treat redness/sun damage to try to get me to purchase their treatment. But my overall experience was good since the person (Priyanka P., RN)who treated my facial skin was well knowledgeable about the treatment (BBL) and answered all my questions honestly saying that BBL might not resolve my concern about the hyperpigmentation but will help to reduce my redness on my facial skin. As a result, I see my redness are all gone but just still have some mild hyperpigmentation (light drown). I highly recommend to get their BBL/IPL treatment if your main concern is redness!

My transaction record from the loan website, which does not show the refund of $115.
Rowan B.

I signed up for an LHR package in March of this year using a loan I was convinced to apply for. Then, after my first appointment, I was told that my chin was not eligible for treatment. I asked for my loan to be adjusted then so I wouldn't pay for anything I wasn't getting, and I believe it was. But after a while, I ran into financial trouble and decided I could no longer afford it on the whole, and it wasn't worth it. I contacted the loan company, Ally Lending, and they helped facilitate a partial refund for services I hadn't yet gotten. I saw that reflected in my loan amount, which is fine. Then I spoke to Ideal Image customer service about getting my money back for services that I had already received, and was told I would be getting a direct refund from them of $115. It's been two weeks, and after numerous attempts to contact the person I spoke to on the phone, I received a reply to my email that was frankly rude and unhelpful. It was just a screenshot with the amount of my refund circled in red, and the date it was apparently given. No explanation. However, I have no record whatsoever of that $115 being refunded on my end. The screenshot they sent me seems to state that it was processed, but I can't see it in my loan account, and it was not directly deposited back into my bank (which I was told would happen on the phone). I got no notification of being refunded. I have no idea where that money went, and my attempts to communicate with customer service have been frustrating to say the least. After reading everyone else's reviews, I regret being so impulsive and signing a contract with Ideal Image before seeing what their customer service was like. I wouldn't recommend spending any of your money here, because after you sign up for a loan with them, it becomes nearly impossible to communicate.

A SCAM! Laser Hair Removal did not work and left me with burns. This is after I paid a total of $3,577.00 and completed all treatments

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8 years ago

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1 year ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

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5 years ago

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2 years ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

Grateful for those who left honest reviews. This seemingly saved me a ton of aggravation, time and money.

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7 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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5 years ago

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3 years ago

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5 years ago

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3 years ago

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8 years ago

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5 years ago

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4 years ago

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3 years ago

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9 years ago

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9 years ago

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5 years ago

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9 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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11 years ago

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12 years ago

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12 years ago

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6 years ago

9 laser hair treatments. Poor results and they never followed up even though they knew i was upset with results. RIP OFF WASTE OF $3000

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Ask the Community - Ideal Image Liberty Place

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Ideal Image Liberty Place - laser_hair_removal - Updated May 2026

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