Arrived on time. Repaired unit in 20 minutes. Reasonable rate. Will use them again if needed. I am…read morequite picky about pretty much everything and I was very pleased. lol

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

Jaylen the professional and Kristi the dispatcher were incredibly polite and helpful throughout the…read moreentire process. Our AC stopped working and they came out within an hour. Jaylen not only refilled our freon, but was conscientious throughout his time in our attic and in our home. We hope to have Jaylen come out for us again next time!

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

This group is as good as it gets. They replaced my air and heating unit. They were so clean and…read moreknew what they where doing . It has been back in the summer I love it . Any questions they will answer right away. Becky Finley Wake Forest

I would give this business zero stars if possible. I contacted them for services on my AC unit,…read morereferred via HSA Home Warranty. They came for the service call on a Wednesday. Today, fully 8 days later, they still have not replied to the warranty company, I have no AC, and my family has moved out of the house while I stay here with my animals in the heat. They have told me every day that they will respond, but today, on day 8, they told me the person who handles my case is on vacation, and they cannot help. I have been lied to daily for days, absolutely no contact except when I call them, and they cannot function when someone goes on vacation. I have never experienced this level dysfunction. Stay away from this disaster of a business.

Reliable Heating and Air is a very impressive company that fully supports the equipment it provides…read moreand especially its customers! Our 1-year warranty service was OUTSTANDING in all respects. GERARDO is an awesome tech that answered all of our questions & checked/ adjusted the AC Airflow set up & equipment. Our system has worked much better with more consistent temperature throughout the house after his changes. We also think our monthly bill will be less. We truly appreciate Reliable's first year FREE service calls. They helped us understand our system better, how to reduce costs, & basic maintenance that we can do. We've never had AC service like this for the many other homes we built/owned in 50 years.

Inexpensive maintenance but $878 for an $81 condensation pump and cleaning the drain pump was way…read moretoo high. I hired another smaller company and paid half!

We had HVAC issues causing the indoor temp to drop over night…read more I called Steve in the morning and a technician Josh was at my house within an hour. Service was professional, prompt,respectful, affordable and trustworthy! Highly recommend!

I had issues with my air conditioning not cooling properly. Called Austin Heating and Air to come…read moretake a look and they fixed it within an hour. I've used these guys several times and have always been satisfied with their quality of work.

A/C was not cooling and it was 100 degrees outside. 85 degrees inside my home. Called Dawsons and…read moreMr. Hayes showed up the same day and was very pleasant and went right to work. He diagnosed the issue and had the replacement parts on his truck. Within the hour he had my a/c units back up and going. Super knowledgeable and friendly! Dawsons you have a Great employee in Mr Hayes! Thank you again Dawsons! Now you have a new customer.

We signed up for Dawson's Electric and Air's Peace of Mind Membership hoping for honest, routine…read moremaintenance. During a repair visit, the tech told us our entire HVAC system was 12 years old and hinted we'd soon need a full replacement. In reality, only the condenser was 12 years old; the furnace was just a few years old. Dawson's quoted us $1,100 to repair the blower motor, but a second opinion from another company found the motor was still under warranty and got the parts for free, fixing it for about half the cost. Dawson's also tried to upsell us an air scrubber and surface UV system for $2,500. The second company pointed out these common tactics: overstating system age, pushing new equipment, and recommending expensive add-ons. The repair technician from Dawson's was kind and knowledgeable, and I don't think they're being outright malicious. But the overall approach feels designed to take advantage of homeowners who don't know the details of their system or warranties. It left me feeling misled and taken advantage of to boost Dawson's sales, not to give us real peace of mind.

We had contacted a few places that our heat was out. The only one that got back to us was Alexander…read moreServices! Derrick Bennett was the technician who helped us and he did an amazing job and got it to where we didn't have to wait long to get our heat fixed! Also look at Google reviews of this place. Don't be discouraged by the negative Yelp reviews. They are very highly rated.

After our water heater crapped out, Ray quickly came out and was so helpful. He was a high quality…read moreprofessional who worked quickly, efficiently, and kindly. Highly recommend!

We chose SRM based on other reviews, and the community was absolutely right! Shawn responded…read morequickly to our initial call and got us on the schedule right away. His team member arrived even before the scheduled time--8:00 a.m. on a Sunday morning--promptly diagnosed the issue, and efficiently repaired our AC. They also took the time to inspect the unit for any additional problems, and everything checked out perfectly. Cold air is flowing through our home again! Fast, efficient, honest, and reasonably priced service. We highly recommend SRM and will definitely call them again for future HVAC needs.

Our AC stopped cooling and another company quoted us $1,100 to replace the blower motor and fan. We…read morecalled Sean Ryan for a second opinion and he determined our system was still under Trane warranty, getting us the parts for free. Sean was responsive, coming out ASAP, and clearly explained the issue and next steps without any upselling. He completed a quick, clean repair and got our system running again. Highly recommend Sean for trustworthy, knowledgeable HVAC service, he saved us a lot of money and stress.