I brought my nearly brand-new car to Hubcap Annie in Garden City for what should have been a very…read moresimple repair: fixing a small chip on one wheel. The car had under 500 miles on it and was in pristine condition when I dropped it off. When I got the car back, it had serious damage that did not exist before. The center lock nut and seat were damaged beyond repair, leaving me with over $6,250 in repair costs to correct the damage caused while the vehicle was in their care. Initially, the owner acknowledged there was an issue and told me he would cover the repair costs after he caught his employee lying about what happened. However, the moment he saw the actual repair bill, his attitude completely changed. Instead of honoring what he said, he became rude, dismissive, and started changing his story multiple times. Rather than taking responsibility for damage done to a customer's vehicle, he chose to argue, deflect blame, and lecture me about business, which was both unprofessional and insulting. The conversation quickly turned into excuses and contradictions. It became clear that customer accountability and honesty are not priorities here. For a business entrusted with people's vehicles--especially high-value vehicles--this kind of behavior is unacceptable. If a shop makes a mistake, the professional thing to do is stand behind the work and make it right. That did not happen here. What should have been a quick and simple wheel repair turned into thousands of dollars in damage and a frustrating experience dealing with a business owner who repeatedly changed his story. As a member of the Porsche Club of America, I will absolutely be sharing this experience with other enthusiasts so they can make informed decisions about where they trust their vehicles. If you care about your car, especially a high-end or specialty vehicle, I strongly recommend taking it somewhere else.

Hub Cap Annie's did an incredible job restoring the wheels on my Challenger Widebody Hellcat after…read morea mishap in a construction zone badly damaged two of them. I was honestly skeptical that repair was even possible, but when I saw the finished product I was blown away. The wheels look better than showroom condition -- you'd never know they were ever damaged. Even more impressive was their customer service. The repair took a little longer than expected, and without me even asking they significantly reduced the bill to make up for the inconvenience. That kind of integrity is rare. Top-notch craftsmanship and outstanding service. I couldn't be happier with the result and highly recommend them.

They did an amazing job! My wheel looks brand new again. Fast and professional! Thank you!read more

Great service - quick response and wheels look great. Technician was patient and transparent…read morethrough the process

I really enjoy this location and the service I receive. It's not the closest location to me, but…read morethe team here is dialed. Heber, Thomas and Davis go the extra mile.

Went in to get the pressure changed in the tires on my little truck. They hook it up to a cool…read moremachine that takes the tires to the correct pressure and stops. I asked them to check the pressure in the spare under the bed and set it to the same pressure as the other 4. He asks wouldn't I rather set it to the max pressure?(60#) I've done tire repair dating back to 1988. I politely tell him no set it like the rest. He crawls under the truck then tells me the pressure is to low for his fancy machine and it won't air up the tire. He tells me if I get the tire out from under the truck they can put it in the cage and air it up there. Umm... No! Instead I took the truck over to the air pump at Walmart and paid to put 40# of air in my tire. Sometimes simple is better and my time is valuable.

Service was quick, great quality and the price was much less than the original quote. Highly…read morerecommend this place.

I've always had good experiences at this location. But the last time I went the kid in the front…read morehad zero customer service skills. He made me wait in line without an explanation for almost 10 minutes while he was calling his vendors for lead times on something. Just hearing him speak to the vendors you can tell he either had no experience or just wasn't trained properly. He could have spent 3 seconds seeing what I needed instead of making multiple phone calls. They weren't busy, there were only 2 other people in there.

Needed a rear differential. They were able to get me in, same day. The staff was super friendly and…read morehelpful. They did not try to upsell any additional products or do any sort of upselling. I had my car back in 1 hour and was back on the road. Highly recommend. The store is inviting, though does smell like tires. Complimentary popcorn was nice for the kiddo too!

Paid to have a rear axel seal (twice) put in my jeep. Went to another business to have some…read moremaintenance done on the tj. They said said the previously mentioned seal was leaking. The new shop investigated and found that Commercial Tire gouged my axel shaft with an angle grinder (when they were cutting off what the needed to cut off to replace the seal). Bad enough that they damaged my property and didn't say anything, but rather filled the gouge with silicone ( are you shitting me?) put it back together and sent me on my way, to have issues later. The oddasicity is mind boggling as well as insulting. To their credit they did pay for the new axel shaft, and I did get an apology. Regardless, I will never use this business again.

Employees here were amazing! The place was clean and has places to sit and wait! And had really…read morequick service and help! I stopped in for help with a stripped screw for my license plate. The person who helped me said he might have to break my license plate cover to get it out. I asked if he could first try without breaking it since my best friend and I had matching ones and she passed away not too long ago. So he was really careful and was able to not break it off. It meant a lot to me that he did that! Outstanding service and help! I highly recommend stopping in here!

All the people that work at Les Schwab here in Idaho are Angel's in white shirts!!! They care…read moreabout customers and they care about safety.They replaced a worn tire with a brand new one free of charge, giving me safety and confidence to enter into this winter season!!! Thank you, and may god continue to bless you.And your honest hard work sincerely, gary edward goodson

Always on schedule when you make an appointment. Have used DT for years both in SoCal and ID…read more Very consistent with their service in both locations!

They are amazing and so graciously offer free tire pressure check and inflation without trying to…read moresell you new tires etc Friendly , fast affordable service

Great customer service- very knowledgeable. I'm glad I found team Prevision. We'll be back.read more

I was in town visiting family when my BMW's check engine light came on. I found Paris at Precision…read moreEuropean and he got my car back up and running in no time. He replaced a couple sensors and I figured might as well do an oil change, too, while I'm here. I highly recommend his shop. Great service, shop, and prices! Highest quality and honest work.

The employees are always great here. They're busy for a reason. I'm going to stop trying to go…read moreanywhere else. They are the best.

I have been a long time Les Schwab customer. My dad has been even longer. I want to say since the…read more80's! Came into the State St location today to get my tires looked at. They were running low. It was awfully busy today. With winter around the corner, I'm sure everyone is trying to make sure their vehicles are winter ready. James helped me out at the desk. Told him what was wrong with my tires and he got me all squared away. I didn't get a chance to grab 2 other staff members names but they were both really kind as well! The gentleman that helped me at the end explained everything to me. If I had any other issues just to head back. No matter what issues I've had in the past with my tires, Les Schwab always does a great job! I wouldn't go any where else for my tire needs. They are consistently kind and professional! I highly recommend this location for your car's needs.

This Les Schwab Tire Center on Cole Road in Boise is our go-to place for tires and check-ups! The…read moremanagement and staff are top-notch and have helped us out several times in the past. Waylon is the latest expert who put on two new tires for us and said that our car is trip-worthy to Salt Lake City! Thank you, Les Schwab!!! From the Heart, Mike and Sue Sasaki

After driving around town, I went in with a horrible noise from my car, sounded like it was under…read morethe hood, like clanking of metal. I thought my car was going to die. Caden was there at the desk & immediately went out with me to observe the sound. He found a piece of metal in my exhaust & the problem was instantly solved as he easily removed the metal with no charge. What excellent customer service & help! Knowing I had to drive back to Twin Falls, I was assured that I would make it there safely. Thank you Caden & thank you Les Schwab!