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    2.7 (100 reviews)
    Open 9:00 am - 7:00 pm

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    Conversations with existing parents that have not receive their deposit back.
    Cristina D.

    This response to my review highlights the company's manipulative tactics. There's no need to fabricate reviews when numerous similar cases spanning years are already visible. While we eventually received our deposit, it required this review and persistent follow-ups through email and phone calls until they finally addressed our case. If you're experiencing the same, I recommend sharing your experience on social platforms to raise awareness and contacting Icon repeatedly until you get your case addressed.

    View from balcony #403
    Erin S.

    My son moved into Icon last year. He and his roommate just moved out last week which is why I am writing this now. I wanted to give an honest review of the entire lease (apt. #403). Overall I, as a parent, was happy with Icon. I felt it was a great place for my son to live after the dorms. It was furnished, nicely appointed and safe. The view he had was great and the balcony was a nice touch. The natural light was wonderful and while it made the apt. warm at times, since there was no AC...it was worth the ocean view. The apartment itself was a studio with my son and his roommate living there. There was plenty of space for them both. The apartment was not very clean when he moved in tho. There were hard water stains everywhere. I ended up having to re-clean the kitchen and bathrooms...to "mom" clean. Both the boys were charged $95 to clean the bathroom upon move out, due to hard water stains, which I found ironic but didn't argue. So if you move in...buy yourself some hard water cleaner and use it everyday. :-) The maintenance man, Sergio, was great. He was very pleasant and always running around trying to make things ok. It seemed to me the management team changed a couple times while my son was there but all in all, I felt he was treated fairly and when I called to inquire about something, I always got a call back. My biggest complaint is the kitchen. The fact they don't supply a full size fridge is crazy. The one they supply is bigger than the one he had in his dorm room but still so small you can't fit a gallon of milk in there. For the price of $1200/month I would expect a full size fridge. This was by far their biggest complaint about living there. It made shopping a real hassel. Icon defiantly needs to step it up and put in a full size fridge. Another irritation that I was unaware of before move in...there are NO drawers in the kitchen. I had purchased a small four drawer unit for my son to use as a dresser in his closet but instead we used it in the kitchen for storage. It is silly that there is not one drawer in the kitchen! The building is located right in the heart of Isla Vista which the boys liked. It took them 5min to get to their classes riding bikes. The noise was not too bad since they faced the ocean and not the main street. The doors to the building are locked at night and I felt he was pretty safe there. If I had a daughter, I would definatly want a place with restricted access in IV. Since he was on the 4th floor, I knew he was in a better position to avoid a break in. All in all, I would recommend Icon if you want a nice transition from the dorms and you can afford it. They really didn't want to move out but their buddy wanted to move in with them and Icon wouldn't allow three in the studio, so they were forced to look elsewhere. We could have found a less expensive place for him to live last year but I was unfamiliar with the area and didn't really know what to look for. So Icon fit the bill for what I wanted for my son.

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    5 years ago

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    2 years ago

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    3 years ago

    Super modern and clean, really enjoy the events they put on during the year! Javier is super helpful and was great during the whole process

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    3 years ago

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    6 years ago

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    2 years ago

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    3 years ago

    The room is slightly smaller than what was expected but the location is great and there's great view spots

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    3 years ago

    The rooftop is super cute but they should clean the units and common areas before giving the keys.

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    3 years ago

    loved my time at Icon gardens, made so many great friends and love the staff the maintenance. Free food all the time in the roof!

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    Page 1 of 3

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    Review Highlights - Icon

    Visited this past weekend and called multiple times regarding leasing and Magy answered all my questions.

    Mentioned in 8 reviews

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    Studio Plaza Apartments - Lobby and waiting room

    Studio Plaza Apartments

    (38 reviews)

    This is the best deal to live nearby the UCSB campus. IV maybe noisy but Felipe, the land manager,…read moremakes an excellent job at keeping Sutdio Plaza the most quite place in Isla Vista. He is kind but firm, and impartial. Also, if anything in the apartment needs fixing, the Studio Plaza team gets it done very fast. I loved living there also because the natural environment around IV is great.

    Avoid this place -- premium rent, poor living conditions, and unfair management…read more I lived in a so-called premium Apartment E and paid one of the highest rents in the complex, yet the living conditions were terrible. The unit was a heat trap with no fan or proper ventilation, even though other units in the complex do have fans. I often felt suffocated. Management was informed and took no action. The apartment is located near the parking area, and the unit was constantly full of dust no matter how often I cleaned. There was also frequent management and maintenance noise around Apartment E, making the "premium" label misleading. The toilet clogged almost every week, even with very light and normal use. This was a recurring issue that was never properly resolved. Before moving out, I wiped down all furniture surfaces, and the unit was left in good condition. Despite this, I was charged 5.5 hours of "general cleaning" for a studio apartment, which is completely unreasonable. Carpet cleaning was not even counted in that 5.5 hours. I formally requested a pre-move-out inspection, asked to be present, and requested 48-hour notice. None of this was honored. When I went to the office on a weekday before move-out, it was closed without notice, so I was never given a chance to address any concerns in advance. The cleaning was done about 10 days after I moved out, raising concerns that the hours charged reflect dust accumulation over time rather than my move-out condition. When I questioned this, management pushed responsibility onto the cleaning company instead of explaining or correcting the charge. After that, management stopped responding. Even returning the undisputed portion of my security deposit was delayed and required repeated follow-ups. High rent, poor living conditions, constant issues, and unfair deposit practices. Avoid this place and rent elsewhere.

    Oasis Apartments

    Oasis Apartments

    (8 reviews)

    Moved into my new unit here recently. Very happy with the process and how attentive the property…read moremanager was during this stressful transition. 10/10 recommend. -Tommy Heard

    A word of thanks to Brenda and Oasis Apartments Clogged Sink…read more On a Tuesday morning I was washing dishes after lunch and ended up with a clogged sink. I had a medical appointment early afternoon so thought I would work on the sink after my appt. I tried everything but nothing worked. It was now late in the afternoon so I decided I would contact the Oasis apartment manager, Brenda, the following morning. Wednesday morning Brenda informed me the apartment maintenance technician was on vacation all week, and it was very doubtful to get a plumber to fix my sink until Friday. I was so disappointed. I went back to my apartment and soon afterwards I got a phone call from Brenda. She had called a local plumber that she knew, Keith Bailey from Bailey Plumbing, for help. Keith was already on a job so he contacted another plumber that works for him named David. David informed Brenda he could be at the apartment complex in 30 minutes! I was relieved to hear the great news but doubted help would be here in such a short time. Well, exactly 30 minutes later I heard a knock on the door and it was David and his son David Jr. Both were very friendly and got right to work. After a couple of hours, the clog was fixed - one hour earlier than estimated. I would like to send a big thank you to our very busy apartment manager, Brenda, for dropping everything she was doing to get a plumber to my apartment as soon as possible! Brenda has been the Oasis apartment manager for 10 years now. In the past we have usually had one full time manager and a part-time manager. For the last couple of years Brenda has been managing the property by herself. Being a long-time Oasis resident of almost 35 years, originally called Valli-Hi until June 1999, I can safely say Brenda is the best manager we have ever had. She is always friendly and keeps a keen eye on the Oasis apartment complex. She periodically sends texts to all of the residents as a friendly reminder of the house rules when needed. Also want to send a big shout out to Keith Bailey and to both David Sr. and David Jr. for coming to the rescue in such a short time!

    Mathilda Apartments

    Mathilda Apartments

    (11 reviews)

    We lived here for around 2 years…read more We really enjoyed living here. Susie is very responsive, any issues we may have had were addressed immediately and she kept us updated on any situation. She's such a nice person, you can really tell she wants to help and look out for her tenants. If we were still living up in SB, we definitely would've stayed longer.

    This building was so great! My wife and I lived there for over five years and it was by far the…read morebest experience I've ever had a building/management team. The apartment itself was great. It was a one bedroom, but the master was big for a 1B. The kitchen appliances worked well, there was a good amount of storage. The water pressure and temperature were awesome (I miss them now). It was a really cute place (esp. the ceilings). It was also affordable (relative to SB County prices these days). Maintenance was incredible attentive and responsive. I never had a problem that wasn't solved within a few hours, usually immediately. Juan is a rockstar. Super nice, knows how to fix *everything*. The manager, Susie, is by far the best manager I've ever dealt with. She is kind, helpful, accommodating, and reachable. If you've rented long enough, you'll know that a difficult landlord relationship can add a huge amount of stress to your place - this was the exact opposite. I was always confident that the management group was poised and ready to help me in any way they could. We had to move out of state, otherwise we would still be in this place. Do your self a favor - live here!

    Dearborn Green Apartments - Beautifully-landscaped grounds

    Dearborn Green Apartments

    (1 review)

    Though I'm not a resident here (not yet, at least), I'd like to comment on the wonderful experience…read moreI have received thus far. Dearborn Green is one of the last truly affordable apartment communities in the area - affordable per Goleta standards. As a prior property manager myself, I know the market well and have come to accept that you pay for what you get in this town. There are a few communities in the area with prices as affordable as Dearborn, but none fare close in terms of quality and service. When I first came to check this place out, I was blown away by the quality of the apartments being offered: very clean, upgraded kitchens/bathrooms, nice appliances, a built-in wardrobe, and well-maintained grounds. The apartment homes are small, but could work well for a single person. I didn't feel like I was walking into some rundown, dingy old apartment like I did with the competitors (which shall remain nameless). This is, without a doubt, the best deal in town! I have met with the office staff on a few occasions to inquire about availability. This property has been 100% occupied for the last few months straight, and it's simple to see why. I have had positive interactions with both Bob and Bonnie, the site managers. Both are very personable, and it's simple to see that they truly care about their residents. This community appears to host a wide demographic of residents, but one thing is clear: this place is very quiet. The landscaping appears to have been recently refreshed, and I didn't see many residents loitering about when walking the premises. I have heard that problem tenants don't last long (as the lease terms are on a month-to-month basis). It's also in a convenient Goleta location near shopping, the freeway, and the university. If I do become a resident in the future, I will post an updated review. For now, though, I can contest that this is a great, well-operated community.

    Arrive Los Carneros

    Arrive Los Carneros

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    I rent an apartment here for my son. We are in our second year. The office manager told me to set…read moreup my auto-pay for $3700.00 per month ( for a one bedroom apt) and my rent and "other fees" would be covered. Well of course that didn't work out!! There is a litany of fees: water, trash, pest control, insurance, admin- literally whatever they can think of to nickel and dime you to death. So apparently, none of these fees were paid for two months, did anyone call me? Email me? Text me? DM me? NO. What they did was charge me $150 per month in late fees and then after I spoke to the manager, Linda Berry, she said she was unable to waive the late fees, $300 in total on top of the crazy rent. Linda told me it is my responsibility to check what my monthly fees are, after they told me $3700. would cover everything. So beware of the costs of these apartments, and be aware of all of the little ticky tack fees, they add another $200 to your rent.

    I can't wait to live here! Property Manager, Frankie is absolutely amazing and attracts very cool…read moretenants! She went above and beyond to get me into my third floor single bedroom unit. Frankie has a special and rare quality of making anyone she communicates with feel like a good friend and is 100 percent attentive, you feel cared about honestly. Totally genuine chick. Thanks Frankie!!! These apartments are going to BE FREAKING RAD!!! Sonos built in... Wow! The amenities all top notch. I'm so impatient to move in... Then we have Frankie!!!! Once I met her I knew I didn't want to live anywhere else. Beyond excellence in customer service... Also very charismatic. She told me that everyone who has been approved and locked in on an apartment are all very great! This is gonna be a fun community!

    Hollister Village

    Hollister Village

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    This complex has nice amenities and the grounds are kept very tidy. It is in a good location next…read moreto shops and restaurants.

    My husband and I lived at Hollister Village for several years and we absolutely loved it! The only…read morereason we left was because we moved out of state and I'm really going to miss my huge kitchen and counter space. We enjoyed the clubhouse and the pool - both are really great sizes to accommodate a lot of people. The complex is always very well kept and clean which is always a great plus. In addition, the parking was never a problem for my husband and I. On some occasions you do have to park outside the complex, but it's not a huge deal. In addition, the gym was always very clean, but a little small in my opinion. I did have one continuous complaint and that was a noise complaint for whoever was working by the car wash- it always sounded like someone was drilling/sawing/or doing some kind of construction? Which didn't make sense to have that ongoing, seriously everyday. We lived in building 6 so beware of that. The front office did take care of it when I called, but after a few weeks it started back up again so that was frustrating. However, I especially want to give a huge shoutout and show my gratitude for Emilio, their maintenance manager! As well as the maintenance staff. Emilio was always super helpful and always had the nicest attitude. You'll be sure to be in good hands if you live here because if there is a problem in your home, then Emilio can surely fix it.

    Icon - apartments - Updated May 2026

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