Items all arrived on time, with no damage.
Friendly delivery driver.
Went back to change an item and returned very quickly with it.
Delivered in the snow, and on time.
the main bad points are
Not enough choice for toiletries. Don't do magazines or books.
have an easy to use website, which is a plus, as on some you can spend almost as much time trying to order as going to the actual shop.
The delivery driver was pleasant, and even delivered in the snow, saying that I did realise that one bag of frozen food I had ordered was missing, and as I was due to be leaving the house after the delivery, I arranged over the phone with the Iceland staff to have it sent round and left in the snow by door. (They turned up about half an hour later full of apologies and did not charge for the items).
The milk was quite short dated, but this was not a problem, as the driver said he would go straight back and change it, so all in all a good experience.
Just wished that they did a wider range of food and goods, as their service was excellent, something that you would expect.
I have started to use Tesco every now and again now though, as the range of items is more extensive, as I think that at times your ideas of food (eating) diet changes, and the life you lead changes also. Plus, the Clubcard points add up to use on something, be it shopping or days out.
But yes, Iceland I would use again. A good time to use I think would be when the freezer is getting a little low and it needs to be restocked with frozen goodies. Ideal for summer ices and lollies, as otherwise the ices would melt just getting them home from the store to your freezer, and there is nothing worse than thick iced lollies. read more