Male nurse comes in to do preliminary check. Asks me what size shirt I wear. Why, I ask, what does…read morethat have to do with what I am in here for? He tells me " So I can get you the right size back brace!". I then ask " How is a back brace going to help my knees, because that is what I am in here for, my knees, not my back." In 2 visits, it is very apparent that there are a couple people in that office that should not be there. They either can not or do not read. Scares the crap out of me as to whether I am getting the correct care and treatment from this office.

Excellent and comprehensive care. The team there works with me in a professional manner to…read moreaccomplish a holistic pain management approach marginalizing drugs in favor of healthier options. Invasive procedures only when absolutely necessary. Strongly recommend

Dr. Naumit Bhandari is the most genuine doctor. I have been with him since he was at TSAOG and I…read morehave followed him here. I got surgery for my back and after 2 years pain came back and I have been dis comfortable since then. But because of Dr. Bhandari my pain is under control and I so wish I would have seen him before getting a surgery. Thank you Dr. Bhandari for being such an amazing doctor and being there for me.

From the owner: Pain Management, back pain, nerve pain, shoulder pain,neck pain, ankel pain, knee pain, hip pain,…read moreprp,

I saw Dr Karasek for a few years. His demeanor is good for the most part. However, I stopped seeing…read morehim when he called me an organ donor because I ride a motorcycle. It was not said in jest but with malice. He claimed that I couldn't be in that much pain if I ride a motorcycle. When asked if he'd ever ridden one he replied by calling me an organ donor. Riding a motorcycle (harley ultra) is easier on the back and hips than a car or truck because you move with the machine instead of bouncing around inside it. If you ride a motorcycle and see him, prepare to be put down for it.

I'm a new patient of Dr Karasek. Im disabled, it's hard finding pain management that takes…read moreMedicaid. It's about a 30-40 min drive but worth it. The lady at the front Gretchen was so friendly & helpful. First I saw PA Jennifer she listened & was very good. Then I saw Dr Karasek which was awesome as well. They sent my medications to the pharmacy next door. The pharmacy there was amazing too & fast. They even have a program to give my kids vitamins they provide free. Finally found a good doctor that takes my insurance

I wish I could give zero stars. This doctor is so rude and only cares about money, he never spent…read moremore than a minute or two in the room with me. He never listened to any of my concerns. The staff told me that I couldn't take the medicine the surgeon prescribed me after an emergency surgery or they would take me out of their program. They also wouldn't prescribe me anything. So I just didn't take any medicine after surgery and suffered. It's ridiculous. Don't ever go there!

I have been going to this practice for several years. My level of care has always been great. Both…read morePhysicans do an excellent job. But the person that handles the preauthorization is HORRIBLE!! I was scheduled to have a procedure and was not told that the insurance had not approved it until I was checking in to have it done. Her reason was that my insurance company could not find me in their system. So my wife called our insurance company and they called the office and talked with the woman who does the preauthorizations. They told her what they needed. The paperwork was faxed to the office. This was all started on the 11th of August. I have called every week in hopes that the paperwork has been done. I have left several messages for her and none have been returned. So I call today and finally get her on the phone only to have her tell me that she has never talked to my insurance company and that she has not received any paperwork. My wife was literally on the phone when the insurance called her. I hate to call anyone a liar but she is definitely one. IShe was so rude that I lost my cool. Then she hung up the phone on me. I am so angry with MARIA that I am changing doctors now.

Dr. Jackson has been treating me for the last month for a severe case of tennis elbow. At my first…read moreappointment, I could barely lift my tennis racquet without severe pain. Dr. Jackson did a thorough assessment of my symptoms and began work on the inflamed myofacial tissue. She determined the source of my pain and recommended different types of exercises to strengthen the muscles. Joann helped me learn the exercises properly and sent me email updates each week, which described each exercise and had pictures as a reminder. My arm was also taped with K-Tape for extra support. Dr. Jackson is extremely professional and is very personable. She really listens to each patient and customizes treatment to help patients achieve their goals. I am now able to get back on the court. If you have muscle/joint pain, this is the doctor to see.

I loved my experience with Dr. Jackson. I have had issues with poor posture for years and have…read morenever had real results from other doctors I've seen in the past. I saw Dr. Jackson five times over about 6 weeks and saw immediate improvement. I know have close to perfect posture from working with her and using the exercises they gave me at home. I really love how the exercises I was given were simple and easy to do at home or at work. I could also look them up online if I needed to which was helpful. I would recommend Dr. Jackson to anyone I know. She's extremely personable and truly cares about her patients.

The people that work here are awesome. They explain everything ask a lot of questions and listen to…read moremy answers. Dr. Murphy as absolute awesome as well . and the wait time is not very long.

Top notch experience! Exceptional doctors and caring, professional staff. I am literally pain free…read moreat this point and that is after MANY years of suffering with chronic pain!

This is not a review on the hospital. It's a review on their Google listing. If you google Legent…read moreHospital in San Antonio or Legent orthopedic hospital in San Antonio on your cellphone, for the last four days, it takes you to a Turkish language page that has nothing to do ( I guess) with Legent Hospital. It seems someone either has hacked this or there's a program error, so I called the hospital and of course I only got the receptionist/operator. She just said well it's not their responsibility it must be google's problem as I mentioned. I tried to explain to her what might be happening. She did not understand me. I suggested she send a message to her IT team explaining that patients cannot get information about the hospital currently if they're using their mobile phone to search Google. I'm scheduled for surgery in January and I cannot get any information on the hospital. If the hospital doesn't know or seem interested so be it. By the way, I'm a retired systems analyst so I know it's not just a problem for google to identify and fix if the hospital wants to maintain their profit margin. Someone at Legent needs to research it. It must be affecting Customer Service and possibly the bottom line as neither my husband or I on our different phones have been able to get any information about Legent at 1604 and IH 10 in San Antonio, Texas. I'll try my laptop or my desktop see if it's any different but a lot of people do their daily business on their phone. I will post photos of the first page you get when you Google the Legent orthopedic hospital in San Antonio. The second photo is what you get after you click on website on the first picture.

This place, their billing dept specifically, have TERRIBLE CUSTOMER service! I initially gave them…read morea debit card to use for my payment, but later changed my payment to using an HSA card. I asked them to refrain from using the initial cardvon file. They billed it TWO MORE TIMES, in addition to the HSA card! When i called to ask for a refund to my debit card and that they were affecting my other bills, i got ignored and ghosted and the "oh we'll escalate it to management". That did nothing. Apparently mgmt doesn't give a sh!t. I never heard from anyone or received any refund. Yet, they continued to pull from my HSA. F THIS PLACE.

I have been in pain management for over fifteen years. Some of my past PM doctors didn't listen or…read moreeven look up from their computer screen during the appointment. Others have used me as a revenue stream; mandating so many injections a year to receive Rx. Then I found River City pain management. I have been seeing Dr. DeLeon for almost three years now. He is compassionate and he listens; we developed a plan of care together. Additionally, his PA Jalen and nurses Sara and J.J. are personable and work well in conjunction with Dr. DeLeon. Everyone that I have interacted with at their office has been great and I am glad that I found RiverCity.

I've been seeing them for a year now. I've been too other pain management practices due to a…read moreseverely deteriorating back. This is the first time I've ever felt the doctor truly cared about my well being. I've went against his advice and paid the price. Dr. Hunter treats me like he is family to be honest. I wish I would have found him earlier, would have saved from outrageous amounts of mental in my back. As I also work in the medical field, I find him as a true gift.