1. Radiant Heights Med Spa

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San Antonio, TX

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Radiant Heights Med Spa

5.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

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Services - Radiant Heights Med Spa

Nonsurgical hair loss treatment

Skin condition consultation

Skin condition screening

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Recommended Reviews - Radiant Heights Med Spa

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9 months ago

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2 years ago

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I came here to get laser hair removal done. The building is huge and beautiful and clean and all of…read morethe employees were very friendly. Anissa did a fantastic job and I'm glad I chose this place!

Horrible Experience -- Complications Dismissed Instead of Taken Seriously…read more I am extremely disappointed with both the results of my treatment and the way my concerns have been handled afterward. My results look uneven and lopsided. I now have a noticeably droopy left eyelid and eyebrow, something I never experienced when receiving treatment for the same issues from my previous doctor in Houston. I still have the "11" lines between my eyebrows and still have my laugh lines. The area that seems to have been significantly affected is my left eyelid and eyebrow, which are now drooping. I went in hoping to look better and instead feel that I look worse. What concerns me just as much as the result is the response from the practice. I have experienced a complication following a cosmetic procedure in the past, and that doctor took the situation seriously, treated it with urgency, and made every effort to evaluate the problem and make things right. That experience showed me how a medical practice can respond when a patient reports an unexpected cosmetic outcome. Here, my experience has been the opposite. I spoke with Corina, an assistant, and found her response dismissive and unhelpful. I asked to see another doctor within this very large practice and was told I could not, although I could see someone at the med spa. When I explained that a proposed 1:45 appointment conflicted with a work meeting, her response that she "guessed" she could try another day came across as rude and dismissive. When a patient calls concerned about a new drooping eyelid and eyebrow after a procedure, I would expect compassion, urgency, and an effort to have the problem evaluated--not to feel like an inconvenience. The way this situation has been handled has seriously undermined my confidence in this practice. Based on my personal experience, I would not feel comfortable undergoing something more invasive here, such as a laser procedure or facial surgery. If this is how my complication and concerns are handled, the thought of dealing with a complication from a more significant procedure is frightening. I would not recommend this provider or practice based on my experience.

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Sara Hazrati is the bestttttt! This was my first time…read moregetting any type of laser hair removal treatment and she made every single one of my sessions go smoothly and painless. I tend to have a high pain tolerance and my go-to method of hair removal was brazilian wax and tweezing for underarms. The laser they use here apparently is one of the newest tech out. It doesn't hurt at all. Sara did a great job on constantly asking if I was doing okay and adjusting the laser intensity accordingly to my tolerance. Even when I was on my monthly cycle, Sara did a great job making me feel comfortable and working efficiently. (Just make sure you wear a tampon and take a shower before your appointment) The staff here does an amazing job at picking up their phones. They use online booking system to track appointments, sending forms you need to fill out before each session and processing payment. If you need to reschedule or want to come in earlier, they do a great job about being flexible and fitting you in. For underarms + brazilian laser hair removal, it always takes about 15-20min. They keep the facility very clean and very private. I have light skin tone with black hair so the laser was VERY EFFECTIVE on me. even after 1 session I had 80% reduction in hair growth! *If you have dark skin and dark hair or light skin and light colored hair the laser may not work so well on you bc the laser is shooting at PIGMENT so just keep that in mind before considering laser treatment!!! *

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Great first time experience! Welcomed in with a cup of tea and comfy waiting area. I had Lauren do…read moremy facial and she was fantastic! Very calming and relaxing. I already booked my next appointment!

I'm typically not one to review so low however I was left very disappointed and uncomfortable with…read moremy visit today I called to ensure I'd be able to do the fall massage package even though I'm pregnant and the receptionist was incredibly kind and they were able to accommodate me and I was really looking forward to this as I was in desperate need of relaxation They have you fill out forms similar to other spas where they have you fill out allergies, medical conditions, and if you prefer light convo or no convo When I arrived the receptionist was on the phone and I didn't mind waiting, my masseuse was seated next to the door and on her phone and after some awkward small talk I was left to wait and check in The receptionist was really nice and honestly one of the best parts of my visit I signed a consent form and then was led to wait until my masseuse had the room ready. The space is quite small so I was able to hear a very awkward conversation between my masseuse and another worker regarding the chocolate my service came with which I ended up not receiving and then was led to my room with my masseuse who had me reconfirm everything that was filled out including if I preferred a quiet massage I did immediately feel uneasy as she asked me when my due date was which caught me off guard as I felt like that was information that was unnecessary unfortunately this just provided the base line for the rest of the experience The massage was fine but the masseuse continuously tried getting me to engage in full conversation and asked me strange questions like where I was set to deliver my baby at which I found unprofessional She then asked where I would go to have my massages before and what I liked about that place And I had to state that they would let me drift off while getting my services and that stopped the conversation for a bit She then made a comment about how I must have a high pain tolerance since I have a chronic illness and I have a lot of knots in my shoulders The worst of it was that I have a big scar on my back that I'm self conscious about due to a surgery I got as a child and she poked it and asked point blank as to what happened and how I got it After a stunned second and a brief explanation she jokingly said "you've had a rough life huh" As nice as the space is and how much I'd like to support a locally owned business I can't see myself coming back here for the price point

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I've been going to Desiree for over 4 years and I can't recommend her enough! My skincare routine…read morewas at a zero when I first visited her and she equipped me with all the knowledge to begin caring for my skin. Recently, I decided to try some new products on my own and completely destroyed my skin barrier. She took the time to review my skincare routine, and recommended which products to avoid and which ones to incorporate. After two months of using the recommended products and two visits post-bad skin barrier, my skin is looking amazing again! It's all thanks to Desiree. If you're in the area and looking for an esthetician, I highly recommend booking an appointment with her! Thank you, Desiree, for the care you put into your work. :)

I can't rave about Desiree enough and I've only seen her twice! Desiree has given me so much hope…read morewhen it comes to my skin health. She is the only esthetician I've met who has analyzed my skin and created a skincare plan without making me feel ashamed. Desiree is calm, extremely knowledgeable, has years of experience, and truly wants to leave a positive impact on her clients. I truly do believe she is a miracle worker because my skin has drastically improved with her advice and it has only been a few weeks. If you are on the fence about booking a service with her, let this be the sign you need to just go for it! You will not regret it :) thank you, Desiree!!

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