This was my first facial ever. I went since they were having a $59 promoting for a hydro facial and…read moreI have dry skin. I was nicely greeted upon arrival by receptionist. Michelle did my facial and she was wonderful. I suffer from claustrophobia and she was understanding, patient and creative in ways I could still get the full treatment. I ended purchasing a package that included a couple of products. I look forward to my next treatment.

BUYER BEWARE!!! On 2 separate occasions, I purchased a spa…read morepackage which I was told could be financed at 0% interest rate. I didn't notice until months later looking at my bill. I realized it was not 0% interest rate. It was 37% interest rate. When I called the office and spoke to the manager, Emma and the owner who did not reveal his name to me both told me that the package that they sold me was a discounted deal which would cover the interest rate. When I explained to them that that is not at all how it was presented to me and that I expected to pay a flat rate of the package cost with no interest rate they proceeded to explain it to me 20 more times that the package deal was not 0%, but really it was that they would discount the package to OFF SET the cost of the interest rate, and I kept explaining that is not at all how it was presented to me two different times months apart I told them that this was not transparent, and it was underhanded, and if I was sold a package for $1000 and was told interest would be covered then I would expect to only pay $1000 not $1000 +37% interest rate. They refused to concede, so I am spreading the word about this scam of a spa in Alamo Heights, San Antonio, Texas

My new go to place for botox and laser hair removal. They are excellent in explaining all their…read moreprocedures. They offer different packages. Best of all, they have a short wait time on your appointments. Ask for Roxy Garza and she can customize a treatment plan for you.

Buyer beware! This place relies on unprofessional behavior and unscrupulous sales tactics. They are…read moreincredibly aggressive and persuasive when pushing package discounts to get your money, but the customer service disappears immediately after. Their cancellation and refund process is a complete nightmare to deal with. Do not fall for the sales pitch--I would not recommend them to anyone.

This company has 2 locations. Dr Vivian Bucay works solely out of their W Craig office, so I opted…read morethere even tho the Hardy Oak location is closer to me. Dr Bucay was recommended to me by my esthetician after a sudden onset skin issue was still afffecting my face after seeing another Dermatologist in the Stone Oak area. After an extremely brutal outing in the sun using a new sunblock lotion that was recommended due to its ability to block excess sweating, I began having a "breakout" of sorts over the next several days. Instead of clearing up, it continued in other areas but the original spots didn't completely heal! At the ripe old age of 58 you can imagine my shock as to what was happening with my face. I lived my whole life thru my teens, pregnancies & menopause unscathed by acne breakouts (with the exception of an occasional pimple every 10years)! After visiting a different Dermatologist, I showed him pictures at every stage of the breakouts incldg what happened with my eyebrows from onset to when they became "holes" & how they looked when "healed"! He ran a myriad of tests & prescribed me numerous creams etc, but nothing worked. His response was it was caused by me picking my face! I told him I hadn't nor had I ever picked at my face &!I wasn't a teenager! I couldn't believe that was his diagnosis. Mind you, I had actual crater-like "holes" that took forever to close but left behind the hole in my skin! Tweezing my eyebrows even caused inflammation from where the hair was removed & created holes/gaps in my brows in the spots where the hair was plucked out! After waiting 2yrs for my forehead botox, i decided to risk it & attempt it again. I explained the situation to my esthetician & showed her the photos to see if she had seen this before or had any suggestions. She hadn't but referred me to Dr Vivian Bucay for a 2nd opinion. Although, the wait time for an initial appointment was 6 mos., they were able to see me sooner due to a cancellation & the timing was perfect due to a breakout at that time. She looked thru all my pics, took pics of her own, ran addl tests & 1. Agreed it wasn't caused by me picking my face. 2. Felt is was more viral & wrote up a complete plan, incldg what to use & NOT to use in my skin care repertoire. Sked a followup in 6 weeks & when I returned, she saw a completely different person! I have been walking on air & singing her praises to everyone & anyone I know! She listened, didn't make assumptions, came up with a plan & solved the issue. Almost 1 yr later, my face hasn't had any addl breakouts & the "holes" have almost all completely healed & filled in. I am getting my smooth face back & so very very very thankful to my esthetician for referring me to Dr Vivian Bucay who saved my face & made it possible for me to go out in public again!!!! Her office & staff are the best. I can only imagine that the Hardy Oak office is just as good & the Dr's there are just as amazing as Dr Bucay! I highly highly highly recommend either office for all your dermatological needs!

Went in for a skin tag gone wrong and they were so quick in getting it gone! Will be returning for…read moremore services soon

I had my first hydrafacial with Nuvanti. The staff was really welcoming and friendly. I felt…read morecomfortable through the entire procedure. They were very informative during the producer explaining the full purpose of each step. They also recommend me some products to keep my skin glowing all year round. I'm definitely going to be a returning patient !

The stuff over there is so nice anf friendly. And you can see a huge improvement on my face…read more Before - After 3 treatments with a YAG laser and 1 Microneedling treatment.

I came here to get laser hair removal done. The building is huge and beautiful and clean and all of…read morethe employees were very friendly. Anissa did a fantastic job and I'm glad I chose this place!

Horrible Experience -- Complications Dismissed Instead of Taken Seriously…read more I am extremely disappointed with both the results of my treatment and the way my concerns have been handled afterward. My results look uneven and lopsided. I now have a noticeably droopy left eyelid and eyebrow, something I never experienced when receiving treatment for the same issues from my previous doctor in Houston. I still have the "11" lines between my eyebrows and still have my laugh lines. The area that seems to have been significantly affected is my left eyelid and eyebrow, which are now drooping. I went in hoping to look better and instead feel that I look worse. What concerns me just as much as the result is the response from the practice. I have experienced a complication following a cosmetic procedure in the past, and that doctor took the situation seriously, treated it with urgency, and made every effort to evaluate the problem and make things right. That experience showed me how a medical practice can respond when a patient reports an unexpected cosmetic outcome. Here, my experience has been the opposite. I spoke with Corina, an assistant, and found her response dismissive and unhelpful. I asked to see another doctor within this very large practice and was told I could not, although I could see someone at the med spa. When I explained that a proposed 1:45 appointment conflicted with a work meeting, her response that she "guessed" she could try another day came across as rude and dismissive. When a patient calls concerned about a new drooping eyelid and eyebrow after a procedure, I would expect compassion, urgency, and an effort to have the problem evaluated--not to feel like an inconvenience. The way this situation has been handled has seriously undermined my confidence in this practice. Based on my personal experience, I would not feel comfortable undergoing something more invasive here, such as a laser procedure or facial surgery. If this is how my complication and concerns are handled, the thought of dealing with a complication from a more significant procedure is frightening. I would not recommend this provider or practice based on my experience.

Excellent, personalized service with a very skilled laser hair-removal professional. Minimal pain…read more Price is competitive with the big corporate places with much better customer service, and bonus: you pay as you go, for each month of treatment. No need to finance your procedure! Highly recommend this place if you want to remove unwanted hair. I'm currently having all my facial hair removed so that I may never* need to shave my face or purchase expensive razors again! *(save any gray whiskers, which cannot be removed effectively with laser)

My mother and I scheduled facials and Melinda accommodated us on very short notice. She made us…read morefeel very welcome and comfortable upon arrival. Her location on Blanco just outside Loop 410 is very convenient. As for the facials, they were WONDERFUL! Each of us fell asleep we were so relaxed and our skin looked and felt amazing! This will definitely be a regular thing when I'm visiting San Antonio. Thanks, Melinda and Christina! See you soon!

Crystal is amazing! Fantastic customer service. She was very knowledgeable and was able to help…read moreguide me with what I need. Their products are also the best I've tried yet...makes an immediate difference on your skin. There was constant communication throughout the whole process, and the staff calls me by name. I felt so comfortable there that I even brought in my daughter the next day to get a facial! I can honestly say that I am a lifelong customer now!

I would give Nurse Tanya, Esthetician Crystal, and the entire Trend Aesthetics staff 6 stars if I…read morecould!! Recently moved to San Antonio, and a friend recommended Trend for botox treatments. I was extremely impressed with the staff's professionalism and genuine kindness, along with the wonderful facility! Not only have I received botox there, but after seeing her work, I decided to get lip fillers for the first time. Tanya is an artist with botox and lip fillers!! Visit Crystal for the dermaplanning and hydrafacial. You will not be disappointed!! What impressed me the most is how much the staff cares about you personally. After the lip fillers, Tanya text me that night and the next day to check on how I was doing. And I loved the results!!

My daughter had been telling me about a young lady named Monique at Skin Rejuvenation Clinique for…read moreblowouts. The last two times I was in San Antonio, I couldn't make it work with my schedule. This visit, I made sure to fit it in. Booking was easy. I even had to reschedule, and their user-friendly website let me change my appointment without calling the office--super convenient. When I arrived, the staff was friendly, the check-in process was smooth, and the space was clean and inviting. They also carry a wide selection of skin and body products, so I browsed their services while waiting. Once Monique invited me back, I had a wash and blowout. WOW--my hair came out amazing! From the wash and conditioner to the styling, everything was on point. My hair has body, shine, and zero frizz. It moves like a flag floating in the air. Monique is not only talented but also very personable. My daughter was right--she reminds me so much of my old stylist, Victor. Well worth the wait! I will return the next time I'm in S.A.

Great service had good skincare and nice people. Great items reasonable prices free tea and…read morecoffee. A water stand in the corner. I recommend this place, they have travel size and normal size items!