this company portrays itself as having emergency service. If we got an answer, we got no call back…read moreand no, I would not call again not when I found a company who would do better

Quick response and excellent communication. Very thorough and professional. Great…read moreService......thanks for taking care of my mother!

We have been using Carlos at Comfort Heating & Air since 2011 always with outstanding and reliable…read moreresults. From complete a/c unit replacement to simple service calls. One call and we stress no more.

Air conditioner died. The big company that I use to check the unit yearly wanted $200 to look at…read moreit. Your man Carlos came out and fixed it for less than they wanted to look at it. You guys rock.

February snowstorm in Tulsa and my furnace stops working. Yelp to the rescue! At 7:55 on Thursday…read moreI used the yelp bid function to send out my distress signal. With 30 minutes, I had an appointment for 9 on Friday with Etchinson. Allan showed up right on time, and within 30 minutes had my heater fixed for $90! He was knowledgeable and educated me as to what went wrong and where it happened, but most importantly he was honest and respectful!! And! My house is warm again!! I will make sure to call Etchinson first in the future for any heating needs. Very impressed and pleased.

Called on a Thursday evening after waiting nearly two weeks for a different company to come fix my…read moreAC. Etchison was there the next day! The gentlemen were very kind, and were able to fix my problem (which two other companies had failed to do). Highly recommend!

Asked for an estimate for a new air conditioning unit. Requested estimates from two other…read morebusinesses. The estimate from Hix was $1,500 more than their highest cost range.

Service man refused to finish job via the office who did NOT bother to contact me regarding not…read morefinishing job due to "House being full of dog droppings". Note Service man NEVER mentioned an issue when descussing the required parts to finish the work NOR did he EVER entered the actual home... The outdoors portion of the unit is located INSIDE THE MAIN DOG RUN that has more over grown weeds and fallen branches still awaiting the weather to allow the yard/run to dry out enough for getting the mowers/carts inside for "spring cleaning" and additionally the unit is on a slab surrounded by over grown weeds and thus not used/accessed by the dogs as a toilet area. The open portion of the yard/run is. Maddeningly I h told the serviceman that the dogs would be left in a different run/yard that has considerably less shelter for HOURS awaiting a phone call that never did come... AGAIN, even though I had made it clear I was waiting on the call before moving dogs back into their "normal run" from the much more exposed front area. Obviously the not doing work on any of my properties (3 housing units in Muskogee) in the future is very mutual.

Friendly next day service. Called fir repair in late afternoon and was all fixed up the next…read moremorning. Very satisfied.

Professional and great doing business with Royce Heating and Air. They completed the complete HVAC…read morereplacement fast and at a great price!

They care about their customers. Their servicemen are…read moreexcellent and caring and they have the best installation crew in town.! Highly recommended.

this company at least answered the call, but we're not able to give Service that evening. However,…read morecalled the next morning to make sure we were taken care of so maybe I would call them again. I'm not sure.

Really liked this business. Kind and punctual. The repair guy did a very quick job. Find them to be…read morevery honest . They did a great job.

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.