I had a wonderful experience today, getting my hair cut with Mark. A friend had recommended I see Mary at ICE, but Mary was on holiday, so I scheduled with Mark instead. He is relatively newly certified and I received 20% off my haircut because of this. He was very pleasant from the beginning, and took time to listen to what I wanted, not to mention taking time to give a head massage during my shampoo (my favourite part!)
I explained to him that my last haircut was a bad experience because I asked for four inches off and the hairdresser took eight. He listened carefully to this, checked repeatedly through the haircut to see if I was happy with what he was doing, and even went back and added more layers when I asked for more after he had blown my hair dry. Even though I told him he didn't need to worry about styling my hair, he took plenty of time to style it nicely, showing me different ways I could wear my new 'do', and went back and trimmed bits here and there that he felt needed evening out. He did not create a rushed atmosphere as many hairdressers do, and obviously cared about what he was doing, taking the time to carefully go over his work.
I am very pleased with my haircut, will use ICE again for sure, and would definitely recommend going to Mark. And I will be happy to pay full-price next time I see him- regardless if they are still offering the 20% off. read more