Refuse to see infants for urge t care in a town with no other emergency services available.read more

Nice polite down to earth ladies my children aren't scared to be seen there by the nurse or…read morepractitioner and that as a momma of a sick child takes some worry and stress away from the doctor visit when we have to go. God bless you all!

My college age daughter came to your clinic on Monday. She was told by the provider that there was…read morenothing wrong with her and to go home rest and take mucinex. They did not swab or test her for anything rather just assume she was fine and had allergies. She showed the provider a swollen lymph node in the back of her neck and was told by him it was from wearing her hair in a pony tail. Fast forward to her being progressively worse this week, we sent her to another urgent clinic. They took the time to do a thorough exam with testing for flu, strep, Covid and mono. We were able to find out what she has because of the actual testing not guessing. We will not be using Mercy Go Health urgent care ever again.

The receptionist are lazy and could care less that I'll people are the ones that frequent these…read moreplaces. Patient can't walk get them a wheelchair. Patient isn't good with computers check them in!

Everything you could hope for! The Staff are truly helpful…read moreand considerate. This Team is not only knowledgeable but has your best health possible in mind. Would not hesitate to recommend them to any and all of my Family and Friends. Patient Centered Care!!!!!

From the owner: We are destined to serve your medical needsread more

I went to HealthCARE Express Urgent Care - Midwest City for severe allergy symptoms that had been…read moreongoing for about a week and a half. I was dealing with heavy congestion, constant sneezing, itchy eyes, and a LOT of eye and nasal drainage. I felt miserable and wasn't getting relief. I explained that I had already tried Zyrtec and Flonase without improvement. Despite that, I was told to continue taking those and was referred to an allergy specialist. No in-office treatment was provided. The interaction with the PA also felt uncomfortable. I'm a straightforward person and communicate directly (I work in construction), but no disrespect was intended. I was told I interrupted her, even though she had paused speaking. The exchange felt tense, and I left feeling unheard and frustrated -- especially after already dealing with symptoms for so long. The next day, I went to a different clinic. That provider evaluated me further and explained I was developing an infection that was starting to move toward my lungs. I was treated with steroids and antibiotics and finally started getting relief. Office was not busy, and when someone comes in clearly worsening and not responding to standard allergy meds, I would hope for a more thorough evaluation and better communication. I left feeling discouraged and without help.

The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

The only reason I am giving this place 3 stars is because the nurse that checked on me was very…read morekind. I stated that I was in a lot of pain. I have an abcessed tooth and couldn't find a dentist that was open on a Sunday. I was prescribed an antibiotic and a fever reducer. When I asked about the pain I was feeling I was told that hopefully the medicine they gave me would do the trick. I now sit here in pain because the medicine I was given did not do the trick. I walked out in the same condition I walked in with. Still in pain, but lacking 150 dollars they charged me to state the obvious. I don't go to doctors because this is not the first experience of the like I have encountered. I wasted time and money at this establishment and should have just went to the ER. At least at the ER if I receive terrible service I can elect not to pay the bill for the time being at least. The only reason I can see to visit this place is if you feel fine but symptoms are beginning to arise, not if you're actually in pain and need help. I downloaded yelp and set up a profile specifically to inform whoever may read this of my experience. Maybe your experience will differ, but I'm not betting my 150 dollars on it.

This urgent has serviced me and my family quite a bit the last few months. I love that the place is…read morealways clean and that the staff is friendly. Majority of the time, there's hardly ever any wait at all! Plus, I don't have to leave choctaw to get quality urgent care services. My only complaint would be, they occasionally shut down the office for random things that you don't know about until you arrive, but their good far out weighs the irkness of a rando closing. I'd definitely recommend them.

would have been better if the Dr would have called or sent in the prescription. CVS never got it…read more not sure which one is the weak link but this is the last time I go there.

I've had occasion to visit the location in Midwest City, OK, twice in the last year. Once in…read moreAugust, 2015, and again in June, 2016. During the June, 2016, visit I asked the front desk personnel if the facility was still covered under my insurance, as they were the last time I found myself in their lobby. She assured me that they were and asked for my co-pay. As my deductible had been met already, this should have tipped me off. Get to the back relatively quickly and through the intake with the nurse, and shown to a room. The doctor comes in for maybe 30 seconds, then leaves and sends the nurse back in. Finish with the nurse, go to check out desk. Was looked at like she didn't know why I was there. I asked if there was any paperwork I needed. Nope. Have a nice day. Fast forward a couple weeks: received a bill from the facility's billing department. They show that I had a credit from my 2015 visit for the amount of my co-pay. They also show a credit for the co-pay I gave during the 2016 visit. There is still an amount owing. I call the number on the bill to speak with their accounts receivable department. The woman who answered my call couldn't tell me anything except that the insurance was paying me direct and I would need to pay them. She was bristly and unwilling to work with me. I asked for a supervisor. The supervisor gets on the call, and after speaking for a couple of minutes puts me on hold and checks the insurance website. She ends up having to verify my telephone number for a call back, as she's going to call my insurance company to find out more information since the information showing in the online section from my insurance that she can see doesn't have what she needs to know. She calls back, and explains that the amount on the bill is still owing by me, and that I should have received a check from my insurance company. Hasn't arrived yet. The supervisor (and the person I spoke with before her, as well) did not answer why I would have the credit balance from a year ago instead of that amount being refunded to me, and why I was charged a co-pay during my 2016 visit when there was already a credit balance and I'd met my yearly deductible. I've spoken with my insurance lady and she tells me that my insurance company says the facility itself is covered by my insurance, but the doctor's contract has expired. Had the billing office billed under the facility, this would have resulted in no phone calls and no idea that they were now holding two co-pays as a credit to my account... which I still have a problem with as far as policy goes regarding overpayments... and I would not be expecting a check in the mail from the insurance company, who is paying for the bill even though the doctor is out of network. Apparently I will be receiving a check for this directly and then passing along the portion they still show that I owe over and above the now-applied account credits from overpaid co-pays. It shouldn't be this difficult, nor should there be a total lack of transparency with regard to how and why charges are billed the way they are. When the facility is covered, it should be the facility that bills, not the doctor. The only reason this review is receiving two stars instead of one is because the nurse knew what she was doing. Apparently no one else there was interested in doing their job. I have no plans to return to this facility, or this company at all. When there are ripples on the surface like this, there is going to be a bigger problem below. No thank you.

On a weekend, the doctor on staff refused to listen to me about the medical history about my…read moreallergy. Consequently, my rash continued to quickly spread across my face, despite my pleas for the proper meds for an allergy I've dealt with most of my life. She insisted I had shingles instead and sent me away with OTC pain meds instead of the steroids I was prescribed by my doctor the next Monday. Once I got the meds I knew I needed, my rash reduced within a couple of days. If you know your own needs, don't use this clinic. They will not listen to you about your own health history.

Really nice decor. Also the lady at the front desk was super sweet and helpful. It wasn't over…read morecrowded. I'm in the exam room waiting for the doctor. So far so good.

They should shut y'all down for two weeks I been listening to a I've text call call return call…read morefrom y'all machine been told someone would get back with me. My experience is I made as hell because y'all getting paid for what do machine is the only voices I heard from. And everyone knows who irritating those machine that alone make you want to take your life.

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I was there yesterday for the first time. Was very pleased with the friendliness of the staff and…read morehow quickly I was able to be seen. Jimmy Tisdale, the Nurse Practitioner, was outstanding! He was very compassionate, professional and very knowledgeable and was able to diagnose my problem without having unnecessary tests. If the need arises, I will be back!