The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

I went to HealthCARE Express Urgent Care - Midwest City for severe allergy symptoms that had been…read moreongoing for about a week and a half. I was dealing with heavy congestion, constant sneezing, itchy eyes, and a LOT of eye and nasal drainage. I felt miserable and wasn't getting relief. I explained that I had already tried Zyrtec and Flonase without improvement. Despite that, I was told to continue taking those and was referred to an allergy specialist. No in-office treatment was provided. The interaction with the PA also felt uncomfortable. I'm a straightforward person and communicate directly (I work in construction), but no disrespect was intended. I was told I interrupted her, even though she had paused speaking. The exchange felt tense, and I left feeling unheard and frustrated -- especially after already dealing with symptoms for so long. The next day, I went to a different clinic. That provider evaluated me further and explained I was developing an infection that was starting to move toward my lungs. I was treated with steroids and antibiotics and finally started getting relief. Office was not busy, and when someone comes in clearly worsening and not responding to standard allergy meds, I would hope for a more thorough evaluation and better communication. I left feeling discouraged and without help.

Had an appt for 915 for some lab work. Arrived early and got checked in. Did the online paperwork…read morething so just had to square up with my copay. The ladies here are awesome. Always talking and laughing. Makes going to the Dr. easier in my mind. They got me in before my scheduled time which is always nice.

Great staff and very personable attention by physicians!…read more Highly recommend if you're in the area and have a medical need. Quick in and out for flu shot as well as B12

My 6 month old wasn't feel good, I explained his symptoms and without even taking a look at him…read morethey automatically told us to go to the ER. He didn't look pale, he wasn't breathing funny, he just had diarrhea. They went on to say they didn't typically see kids under two, but on their website they have pediatric care. Maybe you guys should take that off! I was wanting a simple peace of mind, and couldn't even get that at a urgent care. All along it was him teething, he wasn't even sick. So just think twice before you bring your children here, they'll most likely tell you to go to an er without even looking at your child.

Requires a $240 scan, not covered by insurance, in order to be seen…read more That plus co-pay, you're at $300 out of pocket with zero work done. Makes no sense not to have options for X-rays/scans that are covered by insurance.

I had a failed root canal and was referred to them for extraction by my Dentist…read more They were pushing expensive implants. I did not indicate any interest in implants. I was there to have my failed root canal pulled. They charged me $250 for a 3D xray - I was led to believe that was needed to complete the extraction. I had to pay up front and they said my insurance would not pay for it. The dentist examined me went over my X-ray and said it needed extracted. i knew that already! They were unwilling to extract it that day and fast forward to now. I had difficulty with this office again in scheduling. I gave up and said send me my 3D xray. I then found a reputable Surgeon and took my 3D $250 xray to him. He informed me it was unnecessary and a simple xray is fine. It was then I learned that this office takes advantage of people in pain by pushing expensive unnecessary scans. so if I were going to get implants, this is the last place on earth I would get them. This office has problems keeping Dentists, they have different people every time you inquire.

Had a teeth cleaning this morning. Got there a little before my appt time and checked it. Just…read morepassed my time and they came and got me. X-rays to start then the cleaning. Usually goes well but today for some reason she seemed in a hurry and kept pushing the suction tube into my gums or on the other end letting the water build up in my mouth. Just seemed off today. I have been coming to Dr Kendrick for years and this was the first time I was uncomfortable. Everyone was nice and professional other than the issue above.

I have been a patient of Dr. Kendrick for over 20 years and trust him to be honest and trustworthy…read more He cares about his patient. The staff are kind and helpful. I trust him with my whole family.

I'm not sure if it's incompetent or growing pains, but I am not a fan…read more I was super excited about having an urgent care so close to my house and the need arised so I made my way in. Pros: Super clean Kind staff Cons: Slow Inconsistent information Hard to get clear direction Check in took me a good 45 mins and we were the only people there. Front desk couldn't seem to figure anything out. I had to jump through so many hoops for them to verify my insurance only to not and charged me out of pocket for my visit. I was told once I could prove I had coverage they would reimburse my $125. I submitted what they needed 24 hours later only to get the run around about my refund! 38 days later, I had to reach out to the business again to finally get a refund. If this is the way this place will be, I'll stick to the extra drive.

We went here from a recommendation from a close by urgent care. It's a newer facility but the staff…read morewere experienced and kind. My husband broke his foot and sprained it and they did the X-ray and wrapped his foot and ankle. The doctor was amazing. Patient and kind. My husband was in a lot of pain so coming to a place like this was perfect. I would recommend it for any urgent care needs. 10/10

From the very start this place has been wonderful. The front desk is very patient with you while…read moreworking thru getting your insurance and being very flexible with scheduling your appointments. The team is so kind and caring. They explain to you what each exercise is and how it works in your recovery while being supportive and attentive to your concerns. Physical therapy can be scary and painful but they somehow manage to make it easier and a little fun at the same time. They truly care about each individual patient under their care and go out of their way to make you feel part of their family. I highly recommend using Valir in Shawnee for all your Physical Therapy needs!

Had an absolutely atrocious time visiting this insufferable scam of a "physical therapy place." I…read moreexplain my problems upon first visit, the male practitioner performed a move to pop my back which was unsuccessful... moving forward he reassures me next week, we will get it fixed up. I was told my next appointment was going to be $75 dollars and I walk in after multiple scheduling issues and she proceeds to tell me the price is $95 and I have a 5 dollar balance after the $135 dollar charge the first time... WOULD RECOMMEND ANY OTHER PLACE IN SHAWNEE THE RECEPTIONIST IS IGNORANT! Montana is the only lady w a head on her shoulders

We made the switch to Dr. Kavanaugh five years ago. She sees all eight of us, and provides all…read moretypes of general practice care for young and old. Not once has she or her nurse and staff failed to take care of each one of us and addressed each concern we've had, gotten us referrals as necessary, and made sure we had what we needed, even if it's natural remedies vs. medications. We're very grateful for her excellent care. She thoughtfully listens to each question and concern and actually discusses things thoroughly instead of simply having the attitude of, "I'm the doc, you're the patient, you do what I say," kind of attitude. The care is worth way more than five stars.

Doctors and medical staff are great. Front staff is terrible. I would not recommend anyone having…read moreto deal with them. Several times my husband and myself have been to this office and every time they are rude and condescending. Billing office is slightly better but not much.