Daughter, who is nursing a baby, went in for ear infection - was given a med that is not even the…read moremost standard to use for this condition. Did not tolerate the med, they made her come back and then didn't actually send the new prescription to the pharmacy, where she waited for 45 minutes and finally had to go home to a crying baby and could not continue her treatment. Pharmacy was also within an hour of closing, so no recourse. All b/c dr evidently was not thorough in completing their treatment and hitting SEND on that order. Now she has to make another trip tomorrow. This is ridiculous. Please, pay attention to your patients, order properly, and confirm you have done your due diligence. What a waste of her time and she did NOT need the extra stress on top of feeling crappy.

terrible service/care. Told my daughter to take OTC meds and a week later she is still sick and…read morewhen I called , the receptionist couldn't find her record bc they had entered the wrong birthdate. After arguing with me that my daughter wasn't seen there she finally found her and was like "you still want her to come in?" No thanks !!! Incompetent and inconsiderate

When we walked in, lady at the front desk asked if we had an appointment, with my response being no…read moreall she said was scan the QR code... No explanation, no further details. After scanning QR code their "new" check -in system couldn't find us in their system although we had been there multiple times ( first time having to use a QR code). After asking the lady behind the desk for help (which apparently annoyed her) we were able to get " checked-in" . Once in the patient care room, the Nurse practitioner spent all of two minutes with my daughter, said we are going to do the normal ( flu. Strep, COVID) test it will take 15 minutes for results, okay good deal, Well results were back faster than expected (7 minutes) from the time they left the room yes I time it! Oh this place could also use a new cleaning crew, to be a wellness clinic,it was looking under the weather & kinda dirty in my opinion pictures below.

Waited over an hour to get sent back. My daughter got vitals and I told them I was strictly there…read morefor a doctors note. We waited for another hour and my daughter ended up throwing up on me as she had a bug. I left and before leaving I notified them I'd be back for a note. They gave me an okay! Next day they refuse to give it to me as I was "not seen by a provider". Would have been useful info yesterday! I'm a single mom with full custody and NO additional financial help. Thank you y'all screwed me!!

Great staff and very personable attention by physicians!…read more Highly recommend if you're in the area and have a medical need. Quick in and out for flu shot as well as B12

My 6 month old wasn't feel good, I explained his symptoms and without even taking a look at him…read morethey automatically told us to go to the ER. He didn't look pale, he wasn't breathing funny, he just had diarrhea. They went on to say they didn't typically see kids under two, but on their website they have pediatric care. Maybe you guys should take that off! I was wanting a simple peace of mind, and couldn't even get that at a urgent care. All along it was him teething, he wasn't even sick. So just think twice before you bring your children here, they'll most likely tell you to go to an er without even looking at your child.

2 patients that were minors were stuck in waiting area, when we tried to get the receptionist…read moreattention she caught an attitude and said 'she was having a conversation' than proceeded to have her conversation she swung the door open for the kids almost hitting one and said 'There!' I feel like her conversation could have waited 5 seconds to let the kids back in their rooms, not get mad and almost hit a child with a door.

Vanessa Harvey ARNP dismissed my concerns and reasons for my visit. She reluctantly did an exam;…read morehowever, didn't even bother to examine the area in which I was showing symptoms. She went on to be very condescending when discussing how I was currently treating symptoms. Her entire demeanor was sanctimonious and rude. The triage nurse and front office staff were very polite and respectful.

I'm not sure if it's incompetent or growing pains, but I am not a fan…read more I was super excited about having an urgent care so close to my house and the need arised so I made my way in. Pros: Super clean Kind staff Cons: Slow Inconsistent information Hard to get clear direction Check in took me a good 45 mins and we were the only people there. Front desk couldn't seem to figure anything out. I had to jump through so many hoops for them to verify my insurance only to not and charged me out of pocket for my visit. I was told once I could prove I had coverage they would reimburse my $125. I submitted what they needed 24 hours later only to get the run around about my refund! 38 days later, I had to reach out to the business again to finally get a refund. If this is the way this place will be, I'll stick to the extra drive.

We went here from a recommendation from a close by urgent care. It's a newer facility but the staff…read morewere experienced and kind. My husband broke his foot and sprained it and they did the X-ray and wrapped his foot and ankle. The doctor was amazing. Patient and kind. My husband was in a lot of pain so coming to a place like this was perfect. I would recommend it for any urgent care needs. 10/10