I'm so disappointed at the quality of follow-up care my mother is receiving from Dr. William J…read more Pickard's office. My mother is an 86 year old stroke patient who has been under the care of Dr. Pickard's office for about 8 years, I think. His follow up to issues regarding issuing or approving orders for specialist visits and home health care has been poor. He routinely requires my mother to come to his office in person to schedule visits with other doctors or specialists. Which of course is very difficult considering her condition. My mother was hospitalized with pneumonia back in May of 2026 . Although she received the pneumonia vaccine, her case was related to her difficulty in swallowing because of her paralysis. Upon release she was assigned a nurse, physical therapist, and speech therapist to continue her care at home. According to these very qualified professionals, Dr. Pickard has refused to write or sign-off on the orders for these professionals. Consequently, the nurse discharged her last week. Prior to her discharge, the nurse said she would schedule a podiatrist for in home visit to treat my mother's severe case of toe nail fungus. In addition, the speech therapist ordered a swallow test which was supposedly approved by Dr. Pickard; but, we have not heard when the test will be administered. My mother is getting weaker and weaker because she needs quality in-home care that we were told she could receive. If something has changed, I would hope that someone from Dr. Pickard's office would contact us and let us know. I have called the office to speak with someone concerning these issues and waiting for a call back. If this problem is resolved, to my mother and family's satisfaction, I would be more than happy to write a more favorable review.

Dr. Will is attentive and truly listens. His nurse Breanna is very friendly, and so are Brandy and…read moreMonique, who work the front office. I never have a problem getting an appointment, and I've never had issues with the staff being rude or disrespectful. They are all VERY caring. Thanks to Dr. Will, I have finally had an issue that I have been living with for over a decade diagnosed and treated.

The best doctors anywhere... professional care givers that go the extra mile Highly recomend Dr…read moreAllan... I have been going to him over 15 years

They have the nicest staff, quick care, and a nice new office! All staff seem to be very…read moreknowledgeable. They also help at all levels and very fast. The best part is they hear you out. They listen to you and understand. They also help by telling you all options available, pros and cons, and they tell you the reasons behind their thinking. One of the BEST doctors around the golden triangle area!

This is my first review on yelp that is not food related. Wonderful staff! They are very nice and…read morealways greet you when you come in. The doc & np listens and care for their patients. I love the fact that I can be seen within the same day in a timely matter.

This is sad at the quality provided by most of the staff here…read more There are few shining lights of care and hope here but overall the support staff really need to consider their roles here. Examples: dietary restrictions provided by doctors and yet food is still delivered LATE and the wrong meal. Then the replacement meal is later than the first. (incorrect lunch is corrected and almost arrives at dinner? really?) Medical staff does not make the scheduled rounds. Services staff does not seem to care or pay attention to details. The cafeteria should be a nice area yet all I tend to see are dirty tables wiped with dirty towels while security and cafe staff just lounge. The cafe is ALWAYS cluttered it seems and the food prep stations should be better managed and controlled; you would think that a hospital would respect safety and quality standards to prevent germ contamination. Are these sticking points detailed? Yes. For many reasons.

Real bad experience not worth going I had a miscarriage and needed to be attended and they were…read morechecking my Medicaid seems they couldn't find it and they told me to come back tomorrow! Worst experience ever definitely not recommend !