Ci Ci is no longer there. The new girl is Kandi. She is pleasant and the massage was fine. They…read moreneed a better way of managing their schedule. I called ahead for a 3:30 appointment. When I arrived I was taken to a room, but she had a client and did not come back to me until 3:45. 15 minutes late. She finished my 60 minute massage at 4:30, 15 minutes short of an hour. She was the only person there and was trying to manage things to her best. I may not return. Management needs to find a way to book appointments for effectively. Daryl.

Girls were very good friendly very well deserved and just what I wanted and very prettyread more

Annie is great massage therapist. I go to her every two months and my husband goes every month.She…read moreknows my body I always have shoulder and lower back problem. She knows what she is doing. Good pressure and hot stones It really helps my body to relax .this time she gave me body scrub and massage my body feels so amazing. Thank you can't wait to go again.

1-Awkward debate demanding "at least $20 tip" when I offered $10 tip for a $70 - one hour massage…read more 2-Kept the change hostage until the end of conversation. This experience just negates the massage experience and my service was from the owner apparently. For improvement, I suggest you publish a service price you want as tipping practice is based on customer satisfaction. It is a form of feedback. You should not argue for a higher tip and complain that you "worked hard and sweated".

This place takes the pain away from from my aches, stiffness, and pressure. I love it and will be…read moreback. The staff is very nice. I love the bottle of water at the end too.

this was a amazing great massage!!! feel very good, listens well. hits all the main spots that you…read moreask for. I am very pleased and thankful and its my #1 go too spot. I highly recommend this massage spa!

I love this place, the girls are amazing and very professionals... I really enjoy the stretching,…read moresince I'm coming to this place I feel like 20 years younger!!!

From the owner: At Tranquil Touch, we pride ourselves on providing exceptional massage therapy services that cater…read moreto your specific needs. Our team of highly trained and experienced massage therapists is dedicated to helping you achieve deep relaxation, relieve tension, and restore balance to your mind, body, and soul

very nice experience. Anna was very good.had a style I would call deep tissue .perhaps , at least…read morefor my needs ( muscle cramping and spasms). It was fairly intense but overall relaxing.the price was very reasonable.and this location is quite and peaceful.i will go back soon.

From the owner: Walk in welcoming ! Call us today!read more

I always receive an excellent massage from either Jenny or Lucy. It is relaxing yet invigorating…read more Occasionally I will opt for a foot massage which is such a treat, I have a hard time staying awake. Worth every penny. I will continue to return often.

Excellent massage. Worked my lower back and felt so much better the next day!…read moreDefinitely will go back.

Very easy to make an appointment and flexible timing! Would visit again! Booked and appointment for…read moremy gf for her bday and she loves the whole hour of it!

Very nice place. I got lost trying to find parking but the location is pretty nice. The lady who…read moredid my facial was very nice and offered me some tips.

As a connoisseur of massages (being an endurance athlete who also enjoys lifting), I was thrilled…read morewith the massage I received. Michael was fantastic, had a great demeanor, and not only gave me the massage I needed but even helped me with a few active stretches which was the icing on the cake. This isn't your boujie spa experience but the massage quality beats a spa any day. I will be back when I am back in town.

I'm fairly new to the Harrisburg area so I've been using Groupons to experience more for less $! I…read morebought one reflexology session, as I've never had this kind of massage before so I thought I'd try it out. I called to make my appointment and Michael was very friendly and accommodating. We settled on a date and time and he told me I could print out the questionnaire on the website and bring it with me or to just be there about 10 minutes early and he'd have it there. This place is very easy to find right off Progress Avenue approximately a mile off of I-81. When I walked in--it looked like a Dr. office. It is very clean and I was greeted immediately upon arrival. it's not your "typical spa" where you walk in to the smell of lavender and are whisked away to a dressing room, where you are handed a plush robe and "slippers" and given some kind of fancy flavored water and time to spend in a sauna before your massage. It's more of a professional Dr. office type vibe. However, is it probably one of the best massages you will ever have!! Read on :) Michael took me into one of the rooms and explained reflexology. Very interesting! All I had to do it take off my shoes/socks and roll my pants up to my knees, lay on the comfy massage table and he'd do the rest. Thankfully, I don't have any areas of chronic pain or issues, but if you do--he is very adaptable to your needs. The reflexology massage mostly is inclusive to your feet. There is a little bit of hand massage as well. It was very relaxing and I really enjoyed it. Michael is very professional and extremely knowledgeable about massage. He's been in the business for a very long time. He has an amazing, contagious, fun personality. I had a great time chatting with him! I will definitely return!!

Great experience! Highly recommend. Had a wonderful massage…read morewith Chuck! Perfect amount pressure, great communication making sure he hit all the right spots. Would definitely come back/recommend to others. And Alex at reception was great too! Seamless checkin, she was so sweet yet professional. Great spa!

I received a 3-month pass to Hand and Stone Massage as a Valentine's Day gift, and my experience…read morehas been nothing short of frustrating and disappointing. It's been a series of issues from the start, and I can confidently say I will never return. First, when I tried to schedule my first massage, the soonest appointment I could get was nearly a month out. I finally secured one for March 11th, only to have it cancelled last minute because the employee assigned to me had to leave early that day. After waiting almost a month for this, I still didn't get the service. The next available appointment was days later, but unfortunately, I was working and couldn't take it. This wasn't the first time I've encountered issues either--back in October, I received a birthday gift card, scheduled and confirmed my appointment via email and text, and when I arrived, they had no record of it. I had to show the front desk my confirmation just to prove it. As a registered nurse who spends most of her day on her feet, bending, lifting, and walking, I look forward to these moments to take care of my body. But Hand and Stone has made it impossible to do so. I've called multiple times requesting a refund, as I no longer want the pass or any services. I contacted the manager a week ago, but when she returned my call, I was working. I tried to call her back, left a message, and even sent an email--and have received no response. Today, I thought maybe I could finally schedule something and get this over with, but the first available appointment was April 24th. The employee even suggested I drive 45 minutes to their Lancaster location, which is utterly ridiculous. When I asked to speak to the manager again, I was told she was in a meeting and it would be 1-2 days before I heard back. This company has been incredibly inconvenient and unprofessional. I've been to other massage spas in the area, like Elements, Riah Spa, and Inertia, and none of them require booking a month in advance, nor have I ever experienced such poor customer service. At this point, I just want a refund and will never waste my time with Hand and Stone again. Do yourself a favor and avoid this place.

Went in looking a massage for an Injury, explained I was only comfortable with a woman was told a…read morecertain male was better and again explained even included that due to my religion I again could only use a woman and again they just kept saying they wish I could just get over that so I could use this man. Also it was my first appointment when I booked I got no less then 15 texts and emails and j filled them out it was very confusing. Was told to arrive on time unless I needed to fill out forms I show up on time and show them the forms on my phone they don't have them. They deduct the time from my massage. Not a way to win new clients. My woman massage was in the hall way (seen her on my way to bathroom) seemingly very anxious talking to herself while she prepared (so she wasn't ready when i arrived anyway) she left me for an extended time to undress, asked for water she forgot, you won't get a full hour here no matter what as they deduct the time for them to get ready. Had an injury she worked on that area but was a little to harsh with moving it expecting me to be able to move it as normal. Check out was all about rebooking me even when I said I needed to see if it had even been helpful and then to pressuring me to use a male there. Wasn't thrilled, won't be back, never tell someone they need to move past a value they have

People are nice but the place is garbage. I paid for an hour massage and basically got someone to…read morelather my skin in oil. No massaging occurred. Waste of money! I'll never go back.