I was forced to give them a star. they deserve zero stars. My advice to anyone think of going to…read morethis location is to NOT. They do not maintain their machines/booths. I had a monthly membership for spray tanning and every time I try to go there to use it the booths are either being worked on or not working at all. This month (april2025) I actualLu got to use their services only one time due to this issue. When I did use it, the machine then started blowing freezing cold air on me when I had wet spray all over me. It was awful. I complained to the manager and they did not care and offered no solutions, only excuses. When I complained to corporate, I received a $10 refund out of $42 I paid for the month, stating that 32.00 is their cost per spray tan. Not caring that I was unable to go due to their machines not working or that the one I did go to was botched. Just save your money and go to another company!!

After moving to the east side, I was looking for a new spot to get my base tan going again for the…read moresummer! I came across PBT through Yelp and other online research. From day one, I've been greeted with a friendly face each time, expertise on the beds and products, and a great tanning experience. I genuinely look forward to stopping in! I feel their prices are very average. I can definitely say how pleased I am with the regular promotions! It seems they always have something going on to get the best bang for your buck. Like most salons, they have a 24 hour wait until the next time you can tan. You can either text in to find out when your next time is or use their app.

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

Professional with great communication! Very timely and accommodating. Set up and take down was fast…read morewith zero mess left behind. Very happy with results of my daughter's tan. Erased all of her tan lines and she is HOCO ready. Her skin looks amazing. recommend!

Danielle is fabulous. I didn't realize hers was a mobile service until I called -- it's so great to…read morebe able to do this in your own home! (There has never been any mess or overspray, so if you're worried about that, no need!) My daughter and I have both gotten spray tans from Danielle several times and the results have been outstanding. Great tan, excellent service, and Danielle is reliable and responds quickly! All the stars.

I love Tris Tan's! This was my third or fourth time getting a custom tan here and she yet again did…read morea wonderful job! My tan is even, and a really nice tone. (not orange or too heavy/dark). The boutique is super cute and I love the clothes and accessories. On top of that the owner is just a kind and wonderful woman. I recovered from an ED and she made me feel comfortable no matter my size. Very body positive. I also had to come in once when my husband was traveling and she literally helped carry my kids to my car so I wouldn't ruin my fresh spray!! Highly recommend!

Could not be happier with my spray tan from Tristan!! She helped me pick a color of tan that would…read morelook good on me and customized everything! Her store is soooooo cute too!!!! You can tell how much she loves what she does!!! Thanks Tristan! See you soon!!

Not sure what's going on at the salon....first I was supposed to be scheduled for 2 services. Get…read morethere find out only 1 service was actually serviced. I shld have known as the person on phone seemed a bit confused. Ok so no biggie they scheduled me with an intern. Had my nails done paid full price for intern. The very next day most of the polish has cracked and 4 fingers are peeling. I am not hard on my nails. Needless to say we won't be going back. Person at desk wasn't exceptionally nice either.

I booked a facial and massage with Helen. It was absolutely fantastic! Helen is a master at her…read morecraft. I wouldn't hesitate to recommend her!

Let me just start by saying my stylist was very nice and made an honest attempt at making…read moreconversation. But that's pretty much where any positive experience ends. First off, the salon didn't even have my appointment on their scheduled. Not only did I book online but I CALLED TO CONFIRM. Then when I show up they don't have me on the books and ask me if I got my days mixed up... good thing I had the confirmation email saved in my phone. I assume my stylist was double booked because she called me by a different name and kind of rushed through my appointment. Online it said my session would be an hour but I was in and out within 30 minutes, 10 of that was trying to find my reservation. Now for the hair... it's alright. She did a good job at cutting the dead ends off but she took more than I asked for off. At first I showed her a length of 3 inches and then we discussed cutting between 4-5, turns out she cut 5.5 off. Okay. But then she also gave me bangs??? I asked for face framing pieces but what I got were long, choppy curtain bangs that I'm not particularly a fan of. To top it off, she put around 1/4 cup of product in my hair. That would have been fine if they did what they were supposed to but instead I left with half-wet, gelled hair. For lack of a better description it felt like a cross between steel wool and pubes. Do stylists normally leave hair partially wet? She said this was to prevent it from frizzing up... maybe she had good intentions or maybe she was just rushing because she was double booked. Either way, it was far from what I asked for/ imagined. Overall the salon was clean, my hairdresser was nice, but I will not be coming back. Maybe this is a salon for a different clientele than me (29F, white, long (now short) brown hair) because my sister-in-law loves it. I would just encourage all new customers to do their research before going.

These Ladies know how to do hair right! I have been coming to Dylan for over 5 years. Never left…read moreunhappy. The crew, atmosphere and vibe are all welcoming and professional. I feel grateful to have found such a wonderful salon. April the owner, is not only great at doing hair but an Alumni of Goldman Sachs 10,000 Small Businesses program which helps the Cleveland community and creates new jobs in the area. All around impressive place!

Great Service! Been going here for a while and have recommended to friends! Thru helped me figure…read moreout the process of getting my first spray tan!

Had to download yelp just for this because I was disappointed. Wish I would have just spent 20$ on…read morea self tanner bottle instead of 50$ for the single worst spray tan. I picked the darkest shade and let it sit for the maximum amount of time. You can see my thong line to see the difference.. looks like i picked medium to light. my tan after rinsing off with just water is either splotchy or non existent looking. No I did not have any lotion on prior I exfoliated before as asked and I only used water to rinse off. Service was nice, I'm just disappointed because it was for an important day and now it's too late to figure something else out.

I love Nina, she's a great hair stylist and a easy person to talk to. I've went to Nina 3 times…read morenow and she always does such a great job, she's gives me what I ask for but also includes her expert opinion. She's so sweet and definitely a hustler. I would recommend her to anyone.

Recently moved here from San Diego, and was lucky enough to…read morefind this great salon! I needed a color correction and Savannah is amazing! Her and Caroline fixed my brassy color into a beautiful blonde! Thank you for helping me love my hair again! It looks and feels so good! I got a really good purple shampoo and heat guard oil too! Thank you Thank you Thank you!

Hair salons are a dime a dozen...but if you are reading this you are probably like me and choosing…read morea salon and a Stylist is about as important as picking a doctor! We've all been there.. crying for days because your new cut makes you look like a squirrel!! Well sometimes life is kind and you find a cool comfortable salon and a Stylist that is not good, not average.. but is 100% an Expert Stylist. That is what I found (thankfully!) when I walked into Bixels Studios. I was greeted very warmly as soon as I walked in the door by a friendly guy who walked up to me before I even made it to the counter! I knew that this guy knew his stuff by the way he automatically touched my hair and knew exactly what cut would work with my fine hair - he also noted my personal style and was so easy to talk too! This friendly guy is Jake, the Owner of the salon. He makes you feel comfortable and secure because of his confidence and way of cutting is so expertly done! Is he pricey? Yep. But remember the aforementioned squirrel hairstyle that made you cry...? Well there is NO CRYING in Bixels Studio! Even tho I LOVED my cut, I called and asked if we could make an adjustment.. and he was so nice about it and did not charge me extra. Although they seriously need a new website, I'm so glad I walked in just to check it out. You should too! Ask for Jake.

I have been going to Jake Bixel for hair cuts and color for the past 20 years. Any woman will tell…read moreyou that's a long time to be loyal to one hairdresser! Why haven't I tried another hairdresser/salon in 20 years? Because there has been no need. Jake is a highly skilled professional who is kind and welcoming to all who enter his salon, whether it is a client or delivery person. He listens to his clients and asks if you have experienced any hair challenges since your last appointment. I think the biggest compliment that I can give is that a friend's mother said that if I hadn't told her I get my hair colored, she would have never known because it looks so natural. All of the hairdressers in his salon are extremely talented and personable. If you want to feel like a million bucks, call for an appointment at Bixels Salon in Mentor. (440) 357-9278

Not sure why Yelp is asking me to do another review since I've already reviewed this business. I…read moredefinitely recommend this business. It's a small woman owned business. The owner is great and has a lot of flexibility in her availability.

I rarely write reviews , but I had to share how much Renee has helped me through a series of hydro…read morecolonic cleanses . She is not only incredibly knowledgeable, also deeply intuitive , compassionate and respectful of the body's natural healing process . From my very first session , I felt like I was in the hands of someone who truly cares--about her work, ,her clients and their well being . She has several locations and I've now had multiple sessions and each time I walk away feeling lighter , clearer physically and mentally and more in tune with my body. Renee creates a calm , non judgmental space , and she explained everything in a way that made me feel safe seen and empowered to take better care of myself. It saddens me to see she doesn't always get the glowing reviews she deserves--because if you take the time to allow yourself to be comfortable with the experience and let her do what she's gifted at you'll realize you found a true gem !!! I absolutely adore her , trust her , and I can't recommend her highly enough . She's made a major difference in my health and quality of life . If you're hesitant -- I'd say do it for yourself and go in with an open mind and a willingness to learn . I promise you won't regret it !!! Your only regret will be that you didn't do it sooner.