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    I Style Paws

    5.0 (1 review)
    Open • 9:00 am - 6:00 pm
    Updated 2 months ago

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    2 months ago

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    Spoiled to the Bone Dog Grooming

    Spoiled to the Bone Dog Grooming

    (5 reviews)

    I am extremely disappointed considering the satisfactory service my dog received the first time she…read morewent there. She was given a typical Yorkie cut that was kind of lopsided, but I forgave it considering her previous owner didn't care much about her hygiene and now she smelled like Argan oil. But what happened yesterday was completely unacceptable. I called a few days ahead and was able to schedule an appointment the week after at 3:30pm. I arrive exactly at 3:30 to locked doors. There was even a note inside the lock from another customer saying that they had an appointment at 12:30 and the doors were locked. I don't know what type of business you can run like this. Maybe there was an emergency, but the least you can do is call your customers and let them know. Should have known there would be issues with this place when I called all summer and left voicemails for my dog to be groomed and no one replied. Not a soul. Y'all won't have to worry about me or my dog again.

    Very inconsistent! My Yorkie was never cut the same way twice. The owner, Terri, can be nice one…read moretime and rude and short the next. Don't even bother calling and leaving a message, she rarely, if ever, returns phone calls! You basically have to drop by to make an appointment, which she doesn't like and gives an attitude when you do. I kept giving her chance after chance because of the location, but her crazy weird behavior our last visit in March was the last straw.

    Scotts Hill Pawville - Grooming room

    Scotts Hill Pawville

    (43 reviews)

    I must be a gluten for punishment! I took my dog back because I couldn't find another day care…read morenear Hampstead. I also made another mistake and bought a package. Since WagWay corporate took them over they have gone downhill. Just look at the green dog pool! Now they tried to charge me a full day when I alerted them to the problem by text, email and finally phone they say they're taking the half day out of my package. When asked if they would refund an unsatisfied customer the package with 7 visits left they said no. DO NOT USE THEM!!

    I don't normally write reviews, but I feel this experience needs to be shared. I recently started…read morebringing my 7 month old puppy to daycare. Like most puppies, he's full of energy and excited to play. He was scheduled for a half day with a bath before pickup, but due to a change in my schedule, I called around noon to request that he stay for a full day. The staff member I spoke with asked if I wanted him to go back outside with the other dogs or be placed in a separate room to avoid getting dirty again. I clearly stated that I wanted him to return to daycare for more playtime, and that I didn't mind if he got dirty. However, when my boyfriend picked him up, we learned that he had instead been left alone in a room for nearly six hours without going outside or having access go to the bathroom. This is extremely concerning. Not only was my request disregarded, but my puppy was also neglected during his time there. Like many dog owners, my puppy is a beloved part of my family, and I trusted this facility to provide safe care. Unfortunately, that trust was broken. I hope this feedback encourages the staff to take better accountability moving forward, so that no other pet has to experience the same.

    I Style Paws - groomer - Updated October 2026

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