I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

I did a little Christmas holiday shopping and was greeted by the DJ…read more Good sales, lots of sales people on the floor for a change and the store was neat and organized. There was a lot of inventory in most sections of the store and great value for what I spent.

After ordering some items online that were too small I dropped in to return or exchange…read more The store is very clean and well organized, but employees are few and far from able to find. Once I did, the employee who helped me wasn't that friendly and we needed to call the Manager because she said she wasn't able to do what I needed. Needless to say once the Manager arrived she refunded the items on a gift card and we reordered the right size.

Brittany T made this experience Exceptional from the time she stepped in to provide support until…read morewe exited Belk. Belk Leadership -- you all are doing yourselves a true disservice by not elevating Brittany T to an even more visible role in a Leadership- Training - people manager. Her level of Professionalism, Courtesy in the way she engages the customer and speaks and interacts with those she supports is truly Amazing and should be recognized. I had seen her in the store prior (months ago) bc this is our favorite location during the holidays and charity event. I had never interacted with her always witnessed her working hard - in other words doing what she could ask others to do however she does the heavy lifting herself. Brittany T if we were hiring I would steal you and elevate your role as an example of Valuing the Customer and Leading with Excellence- because you do the work even when no one is watching. Bravo - Brittany T. Sincerely, H - A proud Charlotte Native

Was last here in 2017, so it was time to buy some new pants. Men's department, here we were…read more There are no sales people in sight. Fortunately my wife and I had been to Dillard's where customer service was very available and helpful. Not so at Belk's. We learned a bit about trousers, so wife pulled a number of pair for me to try. I grumbled about clothes shopping, but it was contained in the changing room that I occupied. The room was thoroughly trashed. Rubbish spread over the floor and pins stuck everywhere on the walls. Ugh! We did find some pants and when we went to pay for them, there was no one in sight. Must have been with the sales reps who were also not visible. Finally we found a "station", paid and were gone. What has happened to Belk's? They use to be a very nice place to shop with super customer service and help.

This is one of the busiest targets in Charlotte. It's in a shared parking deck with plenty of…read moreparking however, you can get congested and crowded.. staff here are friendly and knowledgeable. The attempt to work quickly and they have a lot of people on the team.. because it's so busy it can be a little discombobulated with items around the store. They have a bigger selection of items that are offered.. The value is pretty good and they have weekly specials. You can check it on the app on the website. Happy shopping!

Although the parking deck gives me next level anxiety, I will still drive to this target when I…read moreneed something. It's cleaner, bigger in my opinion and I can always find key products in stock. I'm here now the day after Christmas and the vibes and people are super chill!

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

I don't really think of this as an outlet mall because the prices aren't cheaper than premium…read moremalls. However, I do like the variety of stores and in my case the only osh kosh and carter kids clothing stores in the area. There are multiple parking lots so finding a space has never been an issue. I came during thanksgiving/christmas and the decorations are very nice. They have signage for a variety of holiday events happening (pics of your dog and Santa etc). There is a food court, shake shack, and Starbucks. My kids love the small play structure. It is very small and probably only entertaining for kids 4 and younger. I appreciate the clean bathrooms inside the food court- especially the family restrooms which has a small toilet for kids.

Love shopping at Nordstrom and love the yummy food in the restaurant upstairs…read more This is the place I love to park by and then shop and have some yummy treats

On January 12th, I placed an order for a bracelet. However, I did not receive any confirmation…read moreemail indicating that the item was not available at the store. I contacted Anitra, who informed me that the item would be shipped to the store and that I should call back on Friday, January 17th, 2025, to confirm its arrival. I called her on Friday, but she stated that the item was still delivered and that I should call back again at 1:00 PM if I did not receive any confirmation email. Unfortunately, I did not receive any email indicating that my pickup order was available. I contacted the curbside number, and a different lady looked at the system but was unable to locate the item. I have been refreshing the website continuously, but there is no sign that the order is ready for pickup. As the day progressed, I called the curbside number again, which resulted in a 20-minute hold. This level of inconvenience is unacceptable. If I had been aware of this potential issue, I would have opted for in-store pickup instead. I am unable to wait this extended period for a pickup order, as this is a gift for my friend who resides in California and whose birthday is on January 24th.

This store is still my favorite for all fragrances. The sales staff are knowledgeable and helpful…read more They're always dressed professionally and give great customer service. They make me feel valued every time I'm there. This new fragrance is called Bond No.9 and it comes in many scents with references to NY. The bottle is priced at $450/bottle. The promotion now is buy 2 and get one large bottle free. Miss Keisha is a great sales person.

Neiman Marcus was another store I used to frequent decades ago in Southern California. Back in…read morethose days, I could find certain brands not found in other upscale department stores. These days, I didn't care for the styles or merchandise for men's formal wear when at one time, I would frequent NM for shoes, ties, or suits. There were no employees around in the early hours of the store opening. Customer service has dipped at NM over the years.

Men's clothing was where my wife dragged me to buy some new pants. Yes, mine were very old and I…read morewas beginning to dress like a homeless guy. Shopping is not fun for me. Well, in the men's area we were approached by a very nice, young black woman (I do not have her name) who paried up with my wife and they started to pull trousers. I was banned to a dressing room. My job was to try on whatever they brought me, so I took off my shoes and socks and waited. I now know what hell must be like. I tried on a lot of trousers and am amazed that there were some that fit nicely and that I liked. I ended up with the start of a new wardrobe and my wife had a new friend. Kudos to that wonderful sales lady on March 27. She was really a good sales person. Thanks.

Service is terrible I have a photo shoot and the guy gave me the wrong size cuz he was doing too…read moremany things at the same time now I might not have a pair of shoes for my photo shoot I'm a seven and a half give me a new pair instead of the display which was a seven and a half which is my size he gave me a seven the shoes are too small and I can't wear them

Been coming to this Walmart for YEARS and I will say, it has definetly gotten better over the…read moreyears. Visited on a Friday afternoon and saw that they have upgraded their store inside and couldnt have been more pleased. This store was STOCKED. No empty shelves anywhere, things were organized and neatly put away. Now some workers definitely did not care to help customers out but other than asking for a fitting room and getting no response, I didnt have any other complaints. Great selection of clothing, foods, shoes and anything school, car, gift related. Wouldn't mind coming back to this location if im ever in the area.

Avoid at costs. They don't have their shit together…read more The only reason it gets two stars is because I want to personally thank Jimmy in the orders to go/pick up department. He had great customer service and communication. He helped me get my order after waiting for 30 mins in my car. The order was also late from being picked. Jimmy listened and resolved my issues.

Nice mall. Great store variety. Very busy so parking can be hit or miss. Beautiful decor.read more

A really beautiful, big *indoor* mall makes this Gen X Girl's heart sing! Southpark has just about…read moreevery type of store you can imagine, and the facility appeared to be extremely clean and well kept. We walked and window-shopped and made a few purchases while we were here. Spent a truly enjoyable afternoon browsing and enjoying this mall the way we used to when we were just kids. Hope to visit again the next time we are in Charlotte.