This was a great company to work with. From Tom who gave an estimate for repair to the office staff…read morewho kept me informed about appointments or a delay and the workers who were efficient, neat and on time, I would recommend them wholeheartedly. We will definitely contact them when it is time for a new roof. They did our new roof in August and did a great job. It was done in one day and the workers stayed until it was done. We are very happy with the quality and will definitely use them again in future when we are ready for siding.

TL;DR: Actual Roofers themselves did a fine job, the price and scope of work left alot to be…read moredesired compared to other roofers. They redid my roof. Sadly, i didn't research as much as I maybe shouldve. They bid about $3000 higher than 2 other quotes i had recieved (one of which was also a GAF certified roofer offering the same certifications) . After i signed, then they would not price match for some lame reason or even consider lowering the cost or including doing drip edge flashing which the other company offered to do at the lower price. Come to find out as well, they did not recommend it, or consider installing drip edge flashing when i didn't have any at all on the roof which i wasnt aware of. When the roof was off i could definitely see some fascia rotting adn damage, so i get to do that myself now instead of when its easiest to do with the roof off.... The actual roof itself seems to have been done well, which for the price it better have been. but I can't help but feel i overpayed and was underdelivered...

Previous owner of my house had a solar panel system installed on the roof. Tried working with the…read moreoriginal installation company, Freedom Forever, for some routine maintenance. Customer service was very underwhelming, and I eventually called Solar Services. Their work and customer service was amazing. I changed monitoring services for my panels over to Solar Services because of how great and friendly they are.

Whole home solar system install: Fantastic! We have dealt with contractors over the years and had…read morevarious experiences, this company set the bar for all future expectations. They did what they said they would do, ON TIME, as expected and with out any hiccups. Our "quote" was our end price, they were very professional. We wanted to purchase our own solar set up, and do it differently than the "traditional" install. We just needed a company to take us thru the permitting, HOA approvals, wiring and installation. They came out and gave us a quote and we're helpful with advice. We loved how they were open minded to our needs and requests. We interviewed 6 "big" name solar companies but chose this company in the end. Because we felt they understood our vision and did not try to "upsell" us on something else. They did a great job, were honest, had great communication, and as I stated above..on-time, diligent, and completed the work with out a hitch. We love our home solar system and have highly recommended this company to friends and neighbors. If your considering solar, they should be one of your top considerations.

1. Quick to get you signed up 2. don't communicate…read more 3. Are not clear about scope of work 4. you have to hold them accountable 5. you have to pester them over and over to get any sort of results 6. Make excuses for shortcomings 7. aren't prepared when they come onsite 8. Don't finish work My recommendation, be as far away from this company as possible. Go through a different company.

I was requesting a quote to expand my existing system. While responsive to my requests, they…read more'require' 50% upfront and 50% on completion. The Virginia Department of Professional and Occupational Regulation recommends 10% down. I am not comfortable with contractor that requires 50% upfront. They also did not list out what equipment they would be using in the quote provided. Essentially asking me to agree to a price with no written commitment in the quote on what materials would be used. I let Luis know I was not moving forward under those circumstances. The may do good work however I was not able to find out. https://www.dpor.virginia.gov/Consumers/Guide_Contractor#:~:text=Limit%20your%20down%20payment%20or%20deposit.&text=Consider%20an%20initial%20deposit%20of,total%20value%20of%20the%20contract

I have had 4 missed appointments over the last month. Not sure they actually want my business.read more

Fantastic experience with Convert Solar! They won the bid for our home solar installation and they…read morehave exceeded our expectations. Working with Ashley has been great--she kept us updated every step of the way, from the initial site survey to getting everything approved. The communication has been top-notch, and the whole process has been incredibly smooth. Highly recommend them if you're looking to go solar!

Highly recommend going direct with this company. They did a great job and gave us a good deal. We…read moredid a lot of research on so many companies and they had the best panels for a good price. They are responsive and walked us through everything we needed to know about the panels, the app, and how to get set up with receiving the SRACs as well.

Wayne is an excellent and highly experienced electrician. He arrived promptly and efficiently…read morereplaced the AC breaker, ceiling fan, grounded wiring, and corrected double-tapped breakers. He even discovered a second double-tapped breaker that the home inspector had missed and fixed that as well. The price was very reasonable for the amount of work completed. Very thorough, knowledgeable, and professional -- I highly recommend his services.

Look no further than Castles Electrical for your electrical service needs. I just had my level 2…read moreEV charger installed and it was one of the best service experiences. Wayne is personable, professional, and knowledgeable. He arrived on time, explained the process and offered a good value for the install. We will be using Castles Electrical for any future electrical service needs!

Allen was the service technician that got me back to full production within minutes. He also…read moreinstalled my system a few years ago and did a quality job. Answering all my questions and educating me more about my system, I highly recommend him as a professional solar technician with great customer service skills. Way to go Allen!

I would like to update my past review on ION Solar. I received a call today from their customer…read morerelations person and he explained to me how they failed to properly handle my situation. He apologized profusely for the error and how it affected me and my family. I really respect the fact that they were willing to own up to their failings and that they are looking to fix the processes going forward. It's hard to find a company that is willing to do that these days so I do respect what ION Solar did and I am proud to continue to work with them.

The entire experience with Expert Solar has been an absolute nightmare…read more Expert Solar is not an honest company. The installation of the panels was delayed by 2 months without notifying us of the delay. The lack of communication with the project manager was unacceptable. The panel were finally installed in October. Our ratified contract stated that the 70K panels we installed on our roof would cover at least 85% of our energy consumption. The next 2 months we received a invoice for $800 from our local electric company. The panels were not producing any energy and we were still using local electricity. All the while, the app Solar Expert had installed on my husband's phone showed that our panels were producing over 90% of our consumption. It has been 6 months since the installation. We have spent 70K on panels, $1,300 on local electricity bills, Expert Solar then realized that the panels were not properly installed and sent out a crew for an entire day to correct the issue. They have not apologized, nor have they taken responsibility for their unprofessional behavior and their errors. I still support solar energy but regret having chosen Expert Solar. I would never recommend them. I will continue to fight this company, to receive the service that we were promised and for them to cover the high electricity bills for 5 months that we had to pay after paying Expert Solar 70K. Lorenzo and Ron are not very personable representatives. I find them to be unethical, immoral, and not trustworthy or honest. Unfortunately, they do not seem to know what it means to do the right thing. We just want them to honor the contract they made with us. In a world where we have lost all common sense and what it means to do the right thing, I hope to inform people and prevent them from having to experience the same disappointment, frustration and stress that we have had regarding the unprofessionalism and greed that Expert Solar represent.