WARNING TO ANYONE CONSIDERING BLACK DIAMOND LIMO & PARTY BUS…read more (I didn't want to make this post but I've given them a week to respond to our situation & I'm being ghosted) I booked a 20 person party bus in February for my girls & 18 other friends for prom. We paid $1,807.14 total. I have text confirmations with correct timing & pickup locations. I also confirmed with them where dinner drop of was etc. I also asked Kimberly, the manager, if we could see pictures of our bus. She replied, "It's one of the 20 person buses listed." I thought this was weird but I knew they were probably in their busy season so i just referred to their website with their listed inventory. On Saturday, April 5th (Blanchard's prom day), the bus was suppose to pick them up at The Springs in Blanchard at 4:00. At 4:10, I'm calling wondering where they are. The driver went to the wrong venue in Edmond. All the kids & parents had to scramble & drive them all to Norman for pictures. The bus driver took 1 1/2 hours to get to Norman from Edmond when he finally arrived then they arrived late to their dinner reservations. When the bus arrived in Norman, I almost fell over in shock. The pictures of their inventory listed on their website was NOT what we got. (Pictures posted below). The bus was hot with a barely working A/C, the speakers barely had sound so the kids couldn't even hear the music. A parent had to meet them and give them a Bluetooth speaker so they could listen to music. There was an ice chest left on the bus with beer in it and spilled beer as well and there was spilled beer and one boy got it on his prom tux and had to take it off from smelling like beer. Kimberly, the manager, offered for us to use to bus until 10pm because of the mishaps but I told her that wouldn't work due to our prom starting at 7:30. I called Black Diamond Saturday night, Sunday and every day since. I've called, left messages, left voicemails and sent emails. I'm being ghosted because they don't want to refund me any money but I'm not backing down. As a business owner myself, you run your business off of good reputations & doing people right. I know businesses make mistakes as I have but you do what it right & you make it right. This is NOT the case.

Great company and their party bus is top of the line. Super clean, and courteous driver. Definitely…read morewould use them again.

This is the best party bus company in Norman. I've been on several of their party buses over the…read moreyears and I can certainly say they have the nicest vehicles. I was recently on one of their charter limo style party buses for a company event and was impressed with the experience. The bus was very clean on the inside and out and very modern looking. This is definitely who I will be calling exclusively in the future.

I made my reservation a week in advance and notified them I'd be traveling to the airport with an…read moreinfant, which they said was not a problem. They sent me a confirmation email and text. About 40 minutes before I was scheduled to be picked up, I received a text stating my driver had been dispatched (which was clearly an automated message meaning nothing as you will soon figure out). 15 minutes after the scheduled pick up time I called the company to find out where the driver was and they informed me the driver was never contacted and they couldn't get anyone to me in time for me to make my flight. As nice as they were on the phone, I just couldn't believe they left me in that situation. I called an uber driver that was close by and got to the airport at half the price this company charges. I plan to warn others of this terrible company and recommend uber from now on.

Had a great drive from a downtown hotel to the airport. So much nicer and more comfortable than a…read moretaxi. Nathan arrived within 2 minutes, his car was clean, comfortable, and he was exceptionally friendly. I would call Premium Car any time I'm in OKC!

I would not recommend this travel agency even if it were the only way to book an all-inclusive…read morevacation - and luckily for you - it is not. Here are just a few of the problems that I and three other passengers encountered when we booked a Hawaiian cruise through Michelle's Destinations: 1) My reservation was incorrect because they misspelled my first name; 2) My reservation was incorrect because they misspelled my last name; 3) My reservation was incorrect because they recorded a wrong date for my date of birth. These three combined caused issues with boarding resulting in an additional hour being needed before being allowed to board the ship; 4) Four of us took out an insurance policy, while simultaneously taking advantage of a deal being offered by a cruise line. Unfortunately, one of us needed to cancel due to an unexpected surgery. A Michelle's Destination Agent sent an email stating, "filing a claim would not be an option due to the special that was running and was booked." This was a flat out lie. The reality was that the travel agency did not want to bother with having to wait for an insurance claim to reimburse us; 5) We were also told that a change in occupancy would result in a higher fair being charged. Again, a flat out lie. Pursuant to our insurance policy it includes a, "Cancellation Fee Waiver: refunds are also provided if you are charged a change in occupancy/single supplement charge as a result of your traveling companion's cancellation due to one of the reasons [illness]" 6) Additionally, this travel agency gave us an arbitrary date where we had to find someone else or we would be charged and that there was no negotiation of this time frame. It should be noted that this date came and went, months later we did find someone else and again this was a flat out lie; 7) Two of us were also veterans, which the cruise line offers a $250 credit as a sign of respect and gratitude. This travel agency never informed us despite knowing that some of us were veterans; 8) Two of us were sold drink passes accounting for an additional $2,000. Once on the boat, the cruise line informed us that this was a waste of money and that travel agencies get a higher commission by selling these packages. I cannot stress how horrible my experience has been with this travel agency and I do not recommend Michelle's Destination under any circumstance. Disorganized, untruthful and willfully negligent are the only words that come to mind and therefore I was compelled to leave this review.

Shelly the owner booked me two vacations within days, answered all my questions and hooked me…read moreup!!!! If you are looking for fast, friendly and an awesome travel agent call Michelles Destinations!!!!

Great friendly service. Brought my cousin from Chickasha to…read more Oklahoma City, North of Lake Hefner for an excellent price. Wonderful service. Thank you very much. Debi T

Great service!! Don is very friendly and reliable! So nice to have a safe cab in town! Give him…read morea call and ride safe!

Just right service today for our N588RR aircraft. Excellent service with rental car plane side upon…read morearrival. These folks do great job for customers and is sincerely appreciated.

Nice airport . I really liked the restaurant inside . I recommend the chicken fried steak with…read moreextra gravy . I get sweet tea and mix it half and half then get a to go cup. Thanks!

I love small airports. I think my three favorite airports are San Antonio (SAT), New Orleans (MSY),…read moreand here. Why are small airports so appealing to me? Usually can get through security in under 15 mins, flights not usually full, easy to get food (no crowds), and most importantly you can get to any gate within 5 min walk. Will Rogers is such a cool airport to me because of these features. Love it when I don't have a sea of people to navigate around. Clean restrooms, friendly staff, and expanded airport from years past.

When my daughter attended Oklahoma City University, we flew into and out of Will Rogers multiple…read moretimes. While not a huge airport, it is my favorite airport. The facility is clean and well maintained. There is a decent selection of good, the restrooms are clean, and the rental facility is handy. Traffic to and from the airport is easy to navigate. Keep up the good work.

This is a small airport but they are very well equipped and efficient. The airport and bathrooms…read moreare clean and modern. And the grounds are nicely landscaped. After arrival it didn't take long at all to get our luggage and before we knew it, we're being whisked away to the car rental area by bus.