Unreliable. I made a booking 2 times for a ride to the airport days ahead only for it to be…read more"canceled " somehow.

Horrible customer service! Called to speak to a representative needing a last minute shuttle ride…read moreat 3:20 am. The person on the phone says that I would receive an email saying the shuttle would be canceled because they don't have that available time. Why in the heck would that availability show on their website. Lousy service.

I called for a cab at 530 pm to go to the paycom center for Alan Jackson concert on 1-18-25, was…read moretold would be around 45 min, after 1 hour I called back and they told me it would be around 20 more minutes, they never showed up, I would give 0 stars if I could

Waited for darn near twenty minutes for a call when my cab was to arrive…read more Rude dispatcher said (!!!) that it was I who had said he would call, not the other way around. Patently absurd. Got an Uber instead. One Yelp star? Pretty darn generous, if you ask me.

I Stars, I called thunder cab on 1-18-25 at the paycom center after the Alan Jackson concert,…read more freezing cold waited for around an hour called them back to check on estimated wait time when they told me no one was coming to pick us up! Why did they not call me and tell me that? Instead we froze i think the temperature was around 10 degrees, it would be 0 stars if it would let me​

Don't have enough cars and the price is too much compared to other wats of transportation like Uber.read more

Regarding drivers... this platform does not pay much at all to drive for them. I get offers for…read more20+ miles and they only offer about $3.50 which includes the tip. That doesn't even cover the gas 1 way. And yet they expect you to keep up your acceptance rate to achieve higher status for better paying offers. You can't operate a car wear and tear, gas, or feed yourself. Your driving for less than free. It's a fact that Uber tends to keep a portion of the tips when that is what we are working for since they clearly do not pay well. Door dash is a much better platform. It's a scam since they want you to accept 30% of offers to go up from green status to gold. And 50% to go up to the next tier after the gold. So they expect you to drive for free 80% of the time which is not economical and doesn't provide any income. That is the only way to advance up the tiers. You are at a loss. Uber is a scam and they are greedy. DO NOT WORK FOR THEM!!!

I had gotten a ride through my Modivcare app(which schedules rides through uber)bc of my epilepsy…read moreand it showed my ride was 1 minute away. That ride was Mercedeez,, black Chevy equinox, tag number RWP601. She never showed, never canceled, never called, never did anything. I had to wait a certain amount of time then reschedule the ride. This person shouldn't be a driver. Period

Anna and Michael are the best! Very professional, yet friendly. Full of information about Normanread more

I highly recommend this service. Micheal was right on time and very courteous. He was very polite…read moreand professional. The car was squeaky clean. He adjusted schedule to accomodate my return from the doctor's office. I like that he lives in Norman and is very envolved in the community. Good guy, great service!

I needed transportation and was never able to talk to anyone at A-1 as they never answered their…read morephone. An answering machine picked up the call every time, left a message every call, they never returned my calls. I was left stranded for hours before I found a ride. A-1 doesn't seem to be in business any longer. They were the only taxi service left in Norman, Ok and if they have gone out of business, then Norman has no local taxi service any more.

I've only had to use them a couple times and I would use them again. Great dispatch service…read more Friendly and accommodating. On my first use, I had scheduled for an 8 am pickup, but then that morning, I was able for an earlier pickup and they got someone to me right away. The second time I called, they told me it may take about 25 minutes to get to me. So they did let me know there would be a delay. Both times, the drivers were courteous. I would use them again in the future.

I called for a taxi. Waited almost 2 hours...called 2 times while waiting to find out what was…read moretaking so long. The man that answered the phone (who sounded like he was either drunk or just woke up. Voice was garbled/slurry), could not tell me where or when the taxi would show up. I ended up cancelling and called another company. So never even saw this yellow cab. Most horrible experience.

On January 30, I was riding in the car and the new yellow taxi cab number 8(license plate A25-078)…read moreneeds to go back to drivers school. The driver almost hit us he was not paying attention and we almost it the curb. We were on NE 10th St this happened at 8:30 pm. The driver kept going this is the worst taxi service they would not answer my phone calls to complain about their driver so yes I am writing a review about their driver and how he was driving. Worst driver I ever seen and yes we caught up with him I looked at him and wrote the taxi number and license plate down. Send this driver back to drivers school before he hurts someone. I had to leave a star and you don't deserve the one that I gave you.

Airport to my house was $56 not including tip. The distance is 15 miles with average traffic, no…read moreodd stops or detours. Uber and left estimates between $14 and $18... Why does anyone take a traditional cab again? My fault for switching it up. Going back to Uber and Lyft here on out. The driver was fine and did what she normally does and I commend her on a service well provided but I just can't wrap my head around such a high variation in price.

1. Called them about 1 am today. Arranged for 3 am pickup. Taxi calls me and said he's at…read moredestination. I told him to come to pickup 1st not destination. 2. He tells me he's almost out of gas and left his wallet at home and asks me to buy gas. I didn't. I refused. 3. Halfway to my destination he turns off on street not even close to destination. Miles away. 4. Get to destination. I am wheelchair bound. He gets so close to curb I have to hop on my butt on the ground. He doesn't even offer to maneuver taxi so I can get into my wheelchair, just watches me go from taxi to ground, then have to hop up onto curb to reach my wheelchair. 5. Argues with me about who's blame it is on him being late for pickup, almost 30 minutes late. 6. Could go on and on, not enough room.

A fun time on an extremely hot late afternoon. Bricktown Tulsa had a lot of restaurants, and we…read moreused this boat tour on the man made canal to get a sense of the area. Casual, and we were able to buy alcohol at a bar near the start dock and bring with us. Our guide, Cody, was a treasure. She also does stand up comedy in the evenings in town, and was throwing out barbs, especially when she found we were from the 2025-26 National Championship home of College Football!

Definitely recommend when visiting the city. The tour is short but gives you a great overview and…read morehistory of the city. Our tour guide was excellent, just the right combo of funny and informative. Such a cute area! I loved the land grab statues and hearing about the boomers and sooner. Just a warning, the boat is HOT during the summer since the canopy doesn't cover the entire seating area so plan accordingly. Tickets were $15 and available for purchase online or in front of the baseball stadium at the ticket booth. I recommend purchasing online though.

My drivers name was Syed. He was nice, talked with me, as able to use card for purchase, drives…read moresafely, inexpensive ($2.45 per mile), nice experience! Will be calling twister cab service and I'll ask for syed in the future!

Abit disappointed when I called 9ish, put on voice mail, ended up getting a ride with the owner of…read morethe business but when I called again, Marcus, showed up at the requested time, friendly and courteous!