I think we've had Amherst for 6 years now. They were the first fiber optic internet in our area. I…read morepay $99.99/month and it's fast enough for gaming, streaming on 2 or 3 TVs at the same time plus scrolling on our phones. I'm pretty sure I've only had to call them for help twice in those 6 years. Always pleasant and helpful. You always get a real local person who knows what they're doing. Had Charter at our previous home and it was horrible! Constantly had to reset it or spend 45 minutes on the phone who would be reading off a card or something trying to tell us how to fix the problem. With kids gaming, we had to pay the highest price for internet or it would be too slow. If we used too much we'd be in some really slow punitive mode. All crazy stuff. So glad to be done with Charter!

Not all the customer service people are friendly and helpful. One of them seems to pride herself on…read moreyelling at customers and making them leave there crying. I have never been treated so badly by a customer service person in all my life. Not all of the customer service people are this way though, so please consider who you talk with when doing business there.

Every appliance we have ever owned is from this store. About 2 years ago we purchased a glass top…read morestove with extended warranty. While canning the top spontaneously cracked. They will make you go thru the hassel of filing a claim with the company. Initially they admitted they have a lot of trouble with that company, and if the company refuses to replace, they will just replace it. The final outcome is you will have to just buy a new stove. Terrible customer service on a repeat customer, and whatever you do dont bother with a warranty. ​

We ordered a couch from Hansen's. After a long wait due to supply issues, it was delivered…read moredirectly to our house. From the selection, ordering, and delivery, the Hansen team was so pleasant and courteous to work with. Consider us repeated customers!

if you do not live in the immediate area and can deal face to face with this company, please save…read moreyourself the frustration and find another company. I attempted to contact via phone and email for weeks to get an answer on having one of the Amish gazebos they advertise built. my phone calls were forgotten and my emails were lost or ignored. Finally after I called back yet again, I was told that I lived to far away (1 hr 50 min) for them to come and construct it. But they never contacted me to tell me that. Incredibly inept and inconsiderate in communicating with a potential customer.

If you are looking for any tanning needs THIS is the place! Steve is super knowledgeable about all…read morethings tanning. They also have a great supply of summer grills and anything that goes with it. Do not pass this place up without stopping!!

Mark came highly recommended until lately. The communication was pretty good until I sent the…read morecamera. I paid promptly but don't feel as I got the same treatment. There were a few things wrong with the camera. Some were fixed. One wasn't. The big problem was the shutter blades sticking. That was some dried up lubricants. Those were cleaned up well. The lenses and some of the other things were cleaned up nice. The one thing that didn't get addressed is the shutter speed knob. It's very tough to turn on the lowest and higher shutter speeds. That was the second big reason that I sent the camera to him. Unfortunately, it seems that it was not addressed well. It's still very tough to rotate. The camera took an about 4/5 months to get back to me. I inquired about once a month or more without responses. I don't mind that it took 4-5 months. Leica takes at least 6 months to turn a lens. But the communication left me with the feeling I'd never get it back. One day it just showed up. No notes, no emails. What he did fix was fixed well. He mentions fixes having being warrantied. I just don't want to trust the round trip.

I shipped my grandfather's Rolleicord to Mr. Hansen and it was delivered on October 28th 2025…read more On November 10th he contacted me saying that the repair was complete. That same day I submitted a Venmo payment for the total he gave via email, of $355.00. He said that for some reason the payment would not clear until December 1st and could not ship until the payment cleared. On November 22nd the money had cleared my account and Venmo showed the transaction was complete. I emailed Mr. Hansen and received no response. I have since followed up with Mr. Hansen on 12/06/25, 1/07/2026, and again on 1/25/2026, and have not received any response, nor have I received my camera back. At this point Mr. Hansen has outright STOLEN a family heirloom and $355.00 from me. Mr. Hansen, if you read this, I just want my grandfathers camera back. I won't even dispute the payment, I just want the camera.

Local Computer Business since 1987…read more 25 years in business speaks for itself whether your computer needs are for business or home this is the place to go from internet to laptops to servers. I brought my laptop in on a Monday panicking because it wouldn't boot up. I was greeted with reassurance that is was most likely a virus that was going around and not to worry. On Wednesday morning Specialized called to say that my laptop was up and running and ready to be picked up. Price was very fair and I didn't have to deal with the Geek Squad which to me is a complete nightmare of over rated "Geeks"

This has nothing to do with COVID. I've been inStevens point for four years and we've had problems…read morenon stop. I swear these things are on a timer to go out 3-4 times a year. The service sucks and wifi is worse. Oh, you want two devices on the wifi? Good luck loading anything. A computer and TV? Lol better luck next time! Gaming system? Forget about it. Spectrum, you blow.

I love the customer service at the Shopko Optical. Very friendly and managed very very well…read more Michelle is the best manager to deal with that I have ever had at any optical I have gone through before. From helping set up an apartment to picking out frames that fit me. 100% on all aspects. Thank you!!!

We have had nothing but great experiences with Shopko Optical! While on vacation my son tore a…read morecontact & the Stevens Point Shopko Optical went out of their way to help us with a trial contact. They saved our weekend Getaway.

The women who work here are friendly and knowledgeable. If you need a whole lot of copies made,…read moreStaples would be a cheaper option, but this place is much more cozy and inviting and if your just getting a small to regular amount of copies I would definitely suggest coming here.