Normally they're pretty good here. Wait time isnt horrendous, especially if you schedule an…read moreappointment, staff is generally friendly, or at least professional, practioners are thorough. The only complaint I have is they are not great at sending in prescriptions. Usually this isnt an issue, I just call the clinic and they ship it over to my pharmacy within half an hour. This time was very different. I went there yesterday with an appointment time of 1, for a sore throat. Tested positive for strep, and was told they'd ship over an antibiotic prescription. I was very sick, and went home after the appointment, because I couldnt stay awake. I woke up this morning, and went to my pharmacy just after they opened, about 930am. No prescription. I call the office and am told the practioners are busy, and will get back to me. I call an hour later, same story. I call 2 hours later, same story. I call again around 4:30 in the afternoon, and the lady says she'll look into it and get back to me. It's been almost 20 minutes, and still no call back. Im at my wits end.

This location is a Lovelace now, beware…read more "SPORTS PHYSICAL CHARGED INCORRECLY!! Took my son for their $35 flat rate sports physical. Paid upfront but I ended up getting a bill in the mail for over $200. I called and they said they would send it back for review. The next month I got another bill in the mail. I called again and they could not answer me why I keep getting charged. I called a 3rd time and again they said they would send it back for adjustment. Now I got a collections letter. This place is ridiculous. I will NEVER go to a lovelace location again. I'll stick with UNM."

The providers here are caring and patient. They listened to me when I said I knew something was…read morewrong with my daughter. They did tests that I requested and we discovered my daughter had strep/scarlet fever(even though she didn't present with normal symptoms). I'll be bringing her back here whenever she needs care, even though we live in the south west of Albuquerque.

I went Presbyterian 24/7 Urgent care at 9a this, there was 3 others sitting in the lobby whom…read moreappeared to have received the initial screening as they had, blood pressure cups on their arms, after my initial check in (and btw, Brandi who took my BP over my sweat jacket which 1 is pretty thick and 2 my arm size adding in my sweat jacket makes it pretty thick) I watched 4 others walk in, 1 other pushed in a wheelchair, all were conscious however all were taken to the back room while I sat and watched, would it have helped my case if I said either my pain was worse than it was or told them I didn't feel safe in my home? I informed the young lady before I left why I was leaving, this isn't unpresidential service and I felt singled out, when I go to the other Urgent care, I plan to write another review hopefully not in this context, this was at 4515 Coors Blvd, sincerely

Dr. Quintana was EXCEPTIONAL! I am from out of town and he provided great service and eased my mind…read moreduring my travel. 10/10 recommend!!

Don't waste $100.00... they will tell you to go in person for a throat problem. Just curious…read more.. why do they even have virtual appointments when they tell you to go in person...? It is a waste of time and money. Don't bother.

I have had experience with the professionals in the medical professional building for imaging and…read morebasic care. The facilities is clean, quiet and well maintained. I have used the hospital side of this facility twice, once for surgery and now for a family member. In both instances, the nurses have been kind, thoughtful, and attentive.

April Rivera PA is untrustworthy. She will disagree with an MD neurologist that diagnosed me with a…read moreTIA and say it was a migraine and call me a liar. As a healthcare worker for 30+ years, I found this quite offensive. She never made eye contact and typed on her computer the entire short visit. AI is not how patients should be diagnosed if you have critical thinking skills.

The Care that I received here was very kind and warm. I've been trying to get referrals forever to…read moretake care of a broken shoulder that I had and they walked me through getting my referrals wouldn't let me leave till I was done.. I'm very bad at not following through with my appointments. If they take too long or it's crowded and I don't wanna be there I will get up and walk away without even being seen.. the person at the registration desk that helped me was very kind and my back office care from the office staff to the person that took care of me was something I've been trying to get for the last three months that I got done here in a half an hour. Thank you very much. Had it not been for the sign that they had out in front of their office I would've never had the care that I've gotten today..

Disturbing the healthcare industry in Albuquerque continues to lack professionalism, as well as…read morelacking appearance as professional. An employee who is triage patient is dressed in construction clothing with a knife in his pocket and has a ball cap backwards like he is working in the yard or a construction site. This just tells you how much Albuquerque, New Mexico has serious problems finding quality medical employees who represent their practice in a manner that an individual feels comfortable when encountering a medical professional! This UC as others continue to act and treat individuals as livestock instead of human beings. Unfortunately, we're stuck with this type of behavior because of the lack of accountability of their employees and organization. One can only hope that once getting quality medical treatment instead of thinking they're at a construction site.

I've needed to see a doctor for a few things for quite a while, but hate all the paperwork and time…read moreit takes to do so. Recently an issue arose that required me to act. I made an appointment Monday and was seen Wednesday. They emailed me the paperwork which I was able to do prior to the visit, greatly reducing my time there. The staff quickly processed my paperwork and got me into thr exam room in no time. I needed a small surgical procedure, which was rapidly accomplished, with minimal pain or discomfort. My RX meds were emailed in and I was soon ready to leave. The total time spent there was an hour! The staff is friendly and professional, and CNP Piseth Knight was amazing. I've procrastinated seeking medical care for several years and have neglected myself. She didn't nag, or heap the guilt on. She just treated me and let me know we'll fix things over time. Overall, this may be the best doctor visit I've ever had in my life!

Dr. Knight is still new to me as my primary care provider but so far I am very satisfied. She is…read morekind bedside manner wise and seems knowledgeable. She went out of her way to assure I got my covid test I needed done prior to being allowed my yearly iron infusion. This meant the world to me because I was very anemic. She also came out to my car to give me a flu shot when the rules for the city called for less indoor activity. I don't know if another CNP or Doctor would care to provide the same service.

I really don't understand the negative reviews on here. I went today after checking online and it…read moresaid earlier the wait was only 20 to 30 minutes. The last time I checked because I was driving from Santa Fe back home to Rio Rancho. It said 10 minutes. By the time I got there, there was absolutely no one else in the waiting room. They send you a link and have you fill out all of your information, including taking pictures of your drivers license and your insurance information. Once that happened, they took me right back and I saw the doctor in like five minutes. I was literally out of there in maybe 20 minutes total. The doctor was kind and professional and the whole visit was very pleasant. I would definitely recommend this place and I would definitely go back after my experience today. There are too many urgent careers where you are waiting hours and this one also allows you online to go into a virtual queue. I was completely satisfied, especially because I was very sick and they got medicine called in right away that I can pick up within the next couple hours.

Professional staff. Quick diagnosis of the issue from the Provider. Took me one hour from enrolling…read moreon line at home to being seen in a room. Less than 5 minutes in the waiting room.

Thank you so much for your excellent care. Everyone helped me feel very much at ease. I was…read moregrateful to have such high quality of care and understanding. The office team was very professional and efficient. its Is also great to have a facility so close to where I live.

I went to this urgent care because of a sore throat. I went to the Enchanted Hills location. I was…read moreseen rather quickly by the medical assistant and got a throat culture and lab work. The med assistant said I needed amoxicillin which was ordered. This office told me I could go home and they sent my prescription in to the Bernalillo Walmart by computer. I was notified by the pharmacy via text message that my prescription was ready. I picked it up and now I am fine. I received 14 pills and took 2 per day for 7 days. I have been to this location before and they do a very professional and thorough examination for the patients. My wait time to be seen was 30 minutes.

These people get worse every time I have to come here, how is it that customer service doesn't…read moreimprove ever, the clerks are so rude and unhelpful every day!!! they won't even look on the fax machine or any further in the computer for orders act as though they are doing you a favor every single time you step up to the window to register I can't understand how someone can continue to stay on the payroll and treat the patrons like crap. There's no excuse for bad behavior and poor decisions. If you can't or won't do your job then just don't work. Nobody wants to be there. The least they could do is be decent and kind and no matter how many times you report this treatment and behavior to the company they couldn't care less as well. The type of care you receive is no care at all. It's disturbing that people of that caliber are actually in the medical facility. Shame on TRICARE for allowing this for petrol behavior that only gets worse.

This was my first visit to Tricore Reference Labs. I had been under the impression that they opened…read moreat 7 AM. That is wrong, they open at 8 AM. However, you might still want to get their really early, because the line is LONG getting in to get some blood work done. I got there at 7:30 AM. I was second in line. The next 30 minutes a lot of people showed up to have blood drawn. They were efficient. We scanned a QR-Code to determine our place in line. Someone would come out, announce that number and in you'd go. You let them know you're there at the desk. Then wait again for them to call that number you got earlier when you scanned the QR-Code with your phone. Once you get in to see someone to draw you blood (which is really soon), they're really quick to get the blood drawn. Then you're on your way. Very efficient, quick and friendly.