My mother was referred to Willow Bend Hyperbaric Oxygen Therapy by her surgeon for treatment of…read morenecrotizing fasciitis on her heel. She has now completed her 14th session, and our family could not be more grateful for the exceptional care she has received. From the very first phone calls with Dr. Myers, Ms. Terzia, and Ms. Heather, the level of professionalism, compassion, and attentiveness has been remarkable. Ms. Heather, in particular, has consistently exceeded our expectations. She treats my mother--and our entire family--with genuine warmth and hospitality, going well above and beyond her duties as a technologist. Ms. Heather's expertise is evident, and she takes great care to ensure my mother is comfortable and at ease throughout each 90-minute treatment. With four grandchildren who alternate picking my mother up after her sessions, Ms. Heather has been unfailingly kind and welcoming to every one of them. She keeps me informed of my mother's condition before and after each session and even updates me when my mother and the grandchild driving her are on their way home. This level of communication and care is rare, and it has provided our family with tremendous peace of mind. Beyond the outstanding service, the hyperbaric treatment itself has been truly instrumental in my mother's healing. We consider it nothing short of a saving grace. We are deeply appreciative of the entire team at Willow Bend Hyperbaric Oxygen Therapy, and we wholeheartedly recommend their services to anyone in need of compassionate, high-quality care.

This was a very different experience and expensive but it really helps the overall body heal from…read moresurgery plus many more benefits. After first treatment, no mo inflammation. Wjat made the experiences easy is the help of Heather at the Plano location Heather was over accomodating, made sure i was comfortable....constantly checking on me. Face and eye sugery patient.

Great staff. Love the services for my health. Have visited several med spas in the area and this…read moreone is hands down my favorite due to pricing and communication from the staff.

I am a member at a different location and I have dropped in here a few times when I can't make it…read moreall the way to my home location. The first time was mediocre, but today was absolutely horrible. The young lady at the front desk was very dry and not super friendly when she got me started on my services. The red light room was filthy. The nurse wasn't friendly and gave me a hard time about the shot that I was getting. I have been using a signature shot off and on since January due to a side effect of a medication that I was taking. She was rather accusatory and questioned me aggressively about why I needed the shot. I pay entirely too much money to be a member at restore for a staff member to question me about anything that I choose to get while I'm there. Unbelievable. My home store would never treat us members like that. My experience was poor and I will never return. Very disappointing.

Dr Graff genuinely cares. His staff in the Plano office are…read moreamazing every time I go there. I'm so happy to see everybody but besides that he is a great doctor and he truly does care.

They told me they took my insurance. After removing a wart... Oops! We don't accept your insurance…read more Had to pay over $400 out of pocket. Never come here again.

I absolutely love Dr. Skinner. He is extremely knowledgeable and caring. And totally welcomes some…read moreof the holistic things I do on the side. He's just a downright great human. The problem I have, hence the reason for two stars off, is the staff. Every time I need a prescription, or a referral, or anything, I always have to follow up because they don't do it. So many times I've been in need for a prescription or a refill, and had to go days without it simply because they forgot to call it in. It's an ongoing issue. What's particularly upsetting is when I have to endure the medical symptoms I take the medication for, because they didn't send it in. And knowing that this always happens, I will call ahead of time and send follow up reminders, sometimes multiple times just to avoid this problem. But it still happens anyways! It is so frustrating!!! I've considered leaving for this reason. But I love Dr. Skinner so much, I hesitate. I wish that they could fix this problem.

Good afternoon to all. First, I would like to express that I absolutely adore Dr. Skinner and his…read morepractice since I moved to Texas going on 11 years now. He is THE absolute best and I have not one thing negative to speak about regarding his care for his patients. However, the front office staff, Hayley to be exact. Is very rude and unprofessional. I utilized the text messaging services to request a refill on a non habit forming prescription. She informed me that "in order to get that request sent over to Dr. Skinner to review, I must make at least a $75 payment. We spoke about this in the last text message refill request. This is absolutely unacceptable even if there was a balance. I have an upcoming appointment scheduled with Dr. Skinner via telehealth and informed Hayley of that I would make a payment at that time. I also asked if she would have the office manager call me via text message. After 3 hours and no response back, I finally took off work to speak to someone in person. I spoke with Macey and she basically said "Oh yeah, she told me about it, I haven't had the time to call you back but I was going to at the end of my day." It would have been nice if I received that bit of information via text. It's like pulling teeth just to get a refill! It's absurd. I love Dr. Skinner, the NP and the other staff. It's harassment if you ask me of Hayley's actions.I informed Macy, the office manager that I would be leaving a review and informing Dr. Skinner at my upcoming appointment. From now on, I will be scheduling telehealth visits until I find another PCP. Just know Dr. Skinner, you could be losing patients due to the communication going on at your front desk or the lack thereof. It's just so frustrating! It shouldn't be this hard! Please see below the text message thread. As I walked out she smirked as if I didn't matter. My voice matters and I matter.

I have been with Dr Johnson for decades and have received good care. He listens and doesn't do the…read more8 minute out-the-door things many doctors are doing today. He wants the details and looks at the whole person. I feel secure when I go to see him, He has options many doctors do not have and are often a way to avoid the "pill" treatment. This is not an in-and-out clinic. It's real treatment.

Very friendly and helpful with forms. I would recommend Very highly .5 stars for serviceread more

Dr. Lee and his staff are amazing!! He is very knowledgeable and very good at explaining…read moreeverything. You can tell he loves what he does and does it well. I highly recommend this place. I am so glad I found his office, I started coming here and got my wife to come get seen here too.

Do not go here unless you want to be overcharged. My insurance company was billed over $1,100 for…read morejust 2 office visits and I paid $230 in addition to that. When I requested a refund for the overpayment the office gave me the run around and outright lied to me several times about what insurance covered. And, they will tell you that they have to keep your credit card on file. After my first 2 visits when I didn't return they called me saying I owed them over $200 more! Additionally, Chang Lee lacked professionalism during my first visit when he seemed very hyper and laughed numerous times as I discussed my symptoms. I overlooked this at the time but thought very inappropriate and almost did not return for a second visit. But I decided to give him a second try. It was after the second visit that I decided this was not the acupuncturist I wanted to see and now I know my intuition was correct. Very unprofessional front desk. Very bad billing practices. I spent an inordinate amount of time going through insurance records and trying to "prove" a refund was due only to have the office manager argue with me each time, even though I emailed copies of the insurance records. Both visits they asked for me to pay a higher amount than my copay, which I did, then asked for me to pay for X-rays saying insurance company usually doesn't pay, so I did. Then my insurance company paid for all. When I emailed screenshots from the insurance company I got no reply so I sent another email and asked for a response and here is what I got: "Due to not cooperating with us in answering our calls we will not discuss this on email. This terms should be discuss in a proper manner. When you are able to discuss it with us you are more than welcome to call our office at the number below. In our office we take great pride in the services we render to our patients. There was no proper discussion so they will be no final decision." Seriously??? What professional doctor's office sends an email like that??? First, I had no idea they called because they didn't leave a message. Second, why couldn't they just respond to my email? When I called and asked the office manager why she didn't leave a message she lied and said my voicemail box was full. It's never been full and I checked again and it wasn't. There are too many professional and better acupuncturists and functional medicine practitioners in Dallas where this kind of nonsense doesn't happen. Save yourself the hassle and take your business elsewhere.

Dr. Shahid is very responsive and gives up-to-date and sound medical advice. She is thorough and…read morevery personable too. I highly recommend her for a family prac doc or internal specialist.

Detailed, prompt and thoughtful! Dr. Shahid is full service…read moremedical, wellness and anti aging. She provides concierge medicine second to none.