I used to go to Tangles Salon for Nisim -- he is hands down the best stylist and colorist I've ever…read morehad. His precision with both cut and color is unmatched, and he always understood exactly what I wanted. Every time I walked out of his chair, I felt amazing! Now that Nisim has moved to a new salon at 2027 Emmons Avenue, I'll be following him there without a doubt. He truly deserves more recognition for his talent and care. If you're looking for top-level haircuts or color -- go to Nisim at his new location! You won't regret it.

I recently visited Tangles a few weeks ago, the referral came from my Mom who loved the haircut she…read morereceived sometime ago from the owner, and mastermind Guy! He dyed and highlighted my hair over as a color correction and a well needed haircut! Post baby mommy makeover and was able to make me look beautiful, fixed it up for me in a gorgeous way that I haven't seen my hair look so well in YEARS! It was the exact color and cut that I needed and I have never received more compliments. Guy took the time and detail to foil every single strand of hair do absolutely precisely! With attention to detail and time over the course of 4 hours, due to the damage that my hair had previously endured. I cannot recommend tangles enough! Guy is the man!

This was one of the strangest and least professional salon experiences of my life. Upon walking in…read moreinto an otherwise empty salon I was ignored for nearly 5 minutes before the owner finally tore herself away from a riveting conversation she was having with a man-friend. She asked me to have a seat...and proceeded to shoot the shit while I waited. My appointment was scheduled for 3:10. I walked in at 3:15. At 3:27 something in her brain must have clicked and she finally said "alright, let's get you shampooed!" Her conversation went on while she washed my hair and she stopped briefly only to half-hardheartedly inquire into what I'd like done. I explained to her that my hair stylist is booked for a while and I'd just like to correct the horrible butchering job I did on my bangs as well as trim off the dead ends of my bob. Nothing more. As she continued her yapping with her friend, she chopped 5 hairs off the back of my head and declared the hair cut finished. I asked her if she can even out my bangs to which she responded -- "if you want." What? No, I'm just asking because I'm curious about your abilities? In retrospect, I wish that was the case! She managed to screw up cutting bangs! I didn't ask for Bettie Page style bangs thankyouverymuch. Shouldn't cutting bangs be a part of haircuts 101? After cutting my bangs she begun to blow dry my hair but I noticed that she wasn't blowing it out. At this point I'm wondering what the hell she's doing when she pulls out a flat iron. THIS WOMAN DOES NOT KNOW HOW TO BLOW OUT A BOB? She flat irons my fine short hair into an odd mushroom-like monstrosity, charges me $30 and forgets to say "have a nice day." My husband actually laughed upon seeing my new hairdo and he's oblivious when it comes to haircuts. My brother asked me why my hair looks so dirty. In the back my hair shape looks like a damn penis head. To be fair, after I washed, dried, and styled my hair at home it did not look that horrible anymore. Still, a pretty unremarkable and unprofessional experience.

It really sucks when you get your hair cut by someone you like and then they leave the salon and…read moreyou can't track them down. (Sometimes all the people left aren't so great) It happens all the time, and for some reason I had a hard time finding another cheap place to get my hair cut in Bay Ridge. I happened to walk past LSM on my way to go grocery shopping at Food Town. I stopped there because the sign in the window said "All haircuts $20" Sold! Linda (owner) was able to cut my hair later that same day. She's a really nice lady and pretty chatty (whether or not you like that is up to you). Most importantly, she's very good at her job. I brought in a photo of a new cut I wanted to try and she talked to me about how to cut it so it will grow out well. She told me what she was going to do before she did it ("I'm going to take a little more off the front, is that ok?"), which some hairdressers sadly do not do. I had the nice combined feeling of being in control of the situation but also being in good hands. When you're a female who likes her hair very short, you often get a lot of guff from stylists who want to change your mind entirely. What she did turned out really cute and I went back a month later for a trim. It's coming along really great. I think there are only two stylists: the owner and one other woman. The place is really small and clean with a nice aesthetic. They also have a seat shaped like a car to do kids cuts. I would highly recommend it. I wanted to make sure the business was listed here and give it a good review because they're new and can use some more loyal customers.

It was my first visit to Beauty Option Salon I had Russian Jell manicure with Alina, pedicure-…read moreMarina, and hairstylist -Oksana. This three ladies really pampered me and did wonderful job. Besides being wonderful masters, they also very friendly and make salon vibe pretty awesome.I highly recommend them. I know Im going back

Olga is the best nail tech ever! Always come out with amazing nails that last me for a good while…read more Natalia does an amazing job with hair! This salon is so clean and nice. They always offer you tea/coffee with a chocolate. I love coming here. It's a relaxing experience.

LOVE COMING HERE! I live all the way on the east end of Long Island and come all the way to Coney…read moreIsland Brooklyn to get my hair done... That should tell you something. I've been coming here since I was eight years old, I'm 22 now, and I rarely ever go anywhere else. I have never colored my hair so I can't speak on that but I get my hair washed and set here; I also get a perms here. The blow outs make my hair look as if I have gotten a perm. If I come here every week-two weeks my hair can last about 6 months without a perm. Granted, I bring my own products so understand if you bring your own products too and they are crappy your going to get crappy results! With every establishment I feel that there are always things that could be worked on to make the business better : - Cosmo, the owner, it would help if he were a little more friendly to the customers. - He has three stylist working in the salon but only one can really manage African American hair. The other two are good at working with hair of a softer texture. It would be nice to have more stylist that can work with coarser textured hair. - Offer better specials so business can pick up for them during the week. - stop changing prices. For me it really doesn't matter because I don't trust anyone else with my hair but for others that will go any where in Brooklyn to get their hair done it is frustrating to be offered a different price for the same service every time you come in. Overall I love coming here and would highly recommend. They have their flaws but what business doesn't. I rather deal with their flaws then go to a hair salon and my hair doesn't look the way I want it to.

I called to ask a simple question about services before booking. The person who answered the phone…read morewas extremely rude and dismissive. When I asked if they offer wash and set services, I was met with sarcasm. I also asked if they do Dominican-style blowouts, and instead of a straightforward answer, the person laughed and told me to go somewhere else if I wanted that. Regardless of the services offered, the attitude was unnecessary and unprofessional. Customer service matters.

Love my new boho braids. Salon is clean. Hair stylist was accommodating and is knowledgeable of…read moredifferent styles. I explained im tender headed and she was gentle; I didn't feel pain. The braids are neat and parted in a way I can do many styles. Worth my time and money. I found a new hairstylist for braids.

Braids came out nice but she had me waiting for two hours and when I asked for a discount she…read morelaughed and said "no I was going to cancel your appointment but you paid a deposit".....What does that have to do with me waiting two hours for you to finish a different client ? I asked for her to leave out my edges and she didn't she also curled the ends of my hair and I didn't ask for that when I said something she said I assumed you wanted it curled because all my clients do, like I'm not your other clients...Just like I assumed you'd give a discount for a two hour wait on top of that I'm 8 months pregnant will never come back to her again.

Beautiful highlights were done exactly as described! Very quick and efficient service! Recommend!read more

I rarely leave negative reviews, but after making several genuine attempts to move past this…read moresituation and continue as a client, I feel it is important to share my experience. My issue is not simply that I was unhappy with part of my hair. Mistakes can happen in any salon. My issue is how a legitimate concern was handled afterward and, ultimately, how I have been treated as a returning client. I originally went to Servet for balayage. While I was generally satisfied with the overall result, once I wore my hair up, I noticed that the balayage on both sides was poorly blended and looked unfinished. I contacted the salon and explained exactly what was bothering me. Servet told me he would take care of it at my next root-color appointment. I relied on that assurance and waited approximately six weeks. During those six weeks, the issue continued to bother me, so I contacted him again and asked whether he could possibly fit me in sooner. I was told there was no availability, but once again I was reassured that it would be taken care of at my next appointment. I accepted that and waited. When I finally arrived for that appointment, I was suddenly told that the correction could not be done that day and that I would need yet another appointment. That was the point at which I became extremely frustrated. I had not simply walked in expecting additional work without an appointment. I had waited six weeks specifically because I had been told that the original issue would be corrected that day. The conversation became heated, and in my frustration I used a word I should not have used. I acknowledge that and take responsibility for it. But one frustrated word should not erase the circumstances that led to that moment or turn the entire situation into a discussion about my reaction while ignoring the original problem. What disappointed me most was exactly that: every time I tried to bring the conversation back to why I was upset--the unfinished result, the six-week wait, and the commitment that had been made--the focus seemed to shift away from the actual service issue and onto my reaction. My husband later came to the salon, not to threaten or physically confront anyone, but simply to understand what had happened and help resolve an unnecessarily escalated situation. Ultimately, Servet did work on my hair that day. And despite everything, I made a conscious effort to put the situation behind us. I returned afterward with a cake for the salon as a gesture of goodwill. I later came back for another root-color appointment and behaved politely and professionally because I genuinely did not want one bad interaction to destroy a relationship with a stylist whose coloring work I otherwise trusted. That is why what happened today was particularly disappointing. I called the salon simply to make another appointment. I was put on hold and eventually told that someone would call me back with availability. No one called. After waiting, I tried calling back several times--approximately five or six calls during business hours--and my calls went unanswered. At this point, I would much rather someone simply tell me, directly and professionally, that they no longer wish to have me as a client. I can respect honesty. What I cannot respect is being told that I will receive a call back and then having repeated calls ignored instead of being given a straightforward answer. There have also been moments in my interactions with Servet where the communication has felt unnecessarily dismissive or condescending--comments along the lines of "I already told you," "maybe you forgot," or "you don't remember," as well as personal comparisons that I did not find appropriate. Humor and familiarity are one thing; making a client feel uncomfortable is another. I am not writing this to question Servet's talent. In fact, if I did not trust his coloring work, I would not have continued trying to return after everything that happened. That is precisely why this experience is so disappointing. Good customer service is not about never making a mistake. It is about what you do after a mistake or misunderstanding occurs. I gave this salon multiple opportunities to move forward, and I made a genuine effort to do the same. I am sharing my experience because clients deserve clear communication, accountability, and basic professional respect. If you don't want someone's business, say so. Ignoring them is not the professional way to handle it.

I think they are very unprofessional. I thought, I try…read moreanother salon and was disappointed. I had my highlights done and I felt uncomfortable there; the staff was not attentive, not friendly, not welcoming, not professional. For $85 half head highlights, I can go somewhere else. Service is completely missing at this place. The woman who did my hear was constantly on the phone while doing my hair. Been there, done that, check!

Wow! What a neighborhood gem! Outstanding service and…read moretalent. Amazing technicians here! My color and cut were superb- and what a great blowout. I will definitely be a regular here. They are even open on Sundays!!

Tierra came recommended from a friend. She was extremely professional, friendly and courteous. I…read morehad chosen the natural route about 4 years ago but damaged my hair through flat ironing and blow drying. After mulling over cutting it all off and starting over I decided to call Tierra for expert advice and guidance. I certainly got what I was looking for. She let me know the exact state of my hair and the options I could go for. Super easy to make an appointment with great availability. Tierra washed, conditioned and cut my hair into a beautiful bob that I'm so happy with. She even gave me a timeframe of how to care for it going forward and when I should be able to big chop. Super grateful for her services and am happy to make this my home salon!

My services are always professional the atmosphere is calming the energy is peaceful. Tierra is a…read moregem she cares for your natural hair. She's versatile in stying. My pixie never disappoints.