I cannot say enough good things about this store. The staff is so knowledgable and friendly. Talk…read moreabout going back to the old days when staff used to interact with the customers.

I bought a water heater from Thurman's today. I was in kind of a hurry because the first place I…read morewent didn't have the one I needed. One of the employees helped me to figure out exactly which model to get. I was going to schedule a delivery, but he said he'd bring it to my house right then. I asked if he really meant right now, because I had to get to work. He said yes, so I purchased the water heater and went home. Seriously less than 10 minutes later he arrived with the water heater and moved it into my house. It was such amazing service, and I still made it to work on time!

Customer Service is top notch!! Knowledgeable and friendly. Had exactly what I needed at affordable…read moreprice. While be assisted, they also could process special order direct from Do It Best. But luckily found the pieces needed in the Midwest section. Thank you! Nick was wonderful!!

Very helpful and lots of interesting products at the hardware store. The staff is very friendly and…read moreinformative.

This starts with entering via the front door, there is a checkout counter, manned by 3 people & I…read morereceived a sincere hello. Gentleman took my order, very professional but friendly. I ordered 3 20' sticks of rebar. He directed me to drive in back, give the printout to one of the men to get my goods. Again, a friendly greeting by a very courteous friendly & helpful young man who immediately went off with his forklift for my order. Upon return he waited patiently while I cut the sticks to a size that would fit in my car. He offered to help but I was OK. All in all it was a good experience. It is a place that I would be comfortable sending my wife. BTW, from a distance the lumber looked like top quality & the store looked well stocked.

As a new resident, I am checking out all the hardware/building supply stores in the area to see…read morewhat each offers. I was pleased with the selection and service at Hartnagel. Of course it is not as large as a big box store but they offer a good selection in all the main categories from garden to plumbing, and it is closer and local. They have a lumberyard too. The sales staff was friendly and they have free coffee.

You better believe this small shop merits five-stars. With stock loudly clattering to the floor as…read morean employee worked on a display this shop merits five stars. Why, you ask? Yes, the gentlemen who made a point of letting us know he was available to help us find something was friendly and soft-spoken. It's always a plus when staff make sure they acknowledge your presence with a nice greeting. Was it seeing the same exact cheese slicer that I just bought off Amazon last week? Well, a bit maddening but not really it. It was finding two cookbooks my wife and I haven't seen anywhere else. For my wife it was the kind she'd been looking for, a muffin cookbook, Do You Know The Muffin Pan? (what a great title) with a wide range of creative and original ideas spanning savory to sweet, from appetizers to dessert. For me it was finding a Mexican cookbook I didn't know I needed. Now, I've been a Danny Trejo fan a long time. Seen him in the movies and on TV. I knew he owned a popular Mexican restaurant in L.A. because he's guest judged on numerous TV cooking competition shows. But finding his cookbook, Trejo's Tacos, just gave me all the recipes I've always wanted but have never seen anywhere else--at least the way his restaurant prepares them. So, for the joyful experience of culinary discovery alone this store merits five stars. Oh, what was maddening about finding that cheese slicer was that I'd have preferred to have bought it from a local merchant instead of online. At least we bought the cookbooks.

I love this shop, they have a wonderful selection of quality kitchen items including Mason Cash…read moreCeramic bowls made in Portugal which can be hard to find. Their priced are reasonable In the sales personnel are friendly and very helpful.

Ricka and Ginna sell their homemade (and beautiful) cedar furniture at the Port Townsend Farmer's…read moreMarket throughout the summer months. I bought two Adirondack chairs, a loveseat, a coffee table *and* a side table this weekend for less than any one of these items would have cost from LLBean. Ginna and her young daughter delivered the furniture to my house in Port Townsend and set it up on the back porch within an hour of my purchase. By nightfall, I was sipping a glass of wine with neighbors and watching twilight descend upon Puget Sound. I did mention that the delivers service was absolutely free, didn't I? That's the good news. The bad news is that this is the last Fall weekend that they will be at the Farmer's Market. You can still call them and order a delivery to your home, however. And they *will* be back at the market when the weather warms up next year. The furniture is handmade, nicely sanded and (so I'm told) weathers well. If you want it stained or painted, you should plan on a weekend project. As for our house, it will be staying uncoated. (email: bentleycedar@hotmail.com) And speaking of "uncoated", stay tuned for a review of the Port Townsend Wooden Boat Festival. This weekend is absolutely perfect for the 200 boat festival, no jackets required!

I've purchased a couple of their cedar outdoor chairs over the past years, and they wear very well…read more Just bought a cedar outdoor table to use inside as a coffee table. Rick delivered it to our door and we weren't even here to pay him. I was told by both Rick and Ginna on the phone, "don't worry about it, just stop by at the Farmers Market next week." Wow. I highly recommend Bentley Cedar Furniture for their high quality, great prices, and excellent customer service. It doesn't get any better than that.

purchased beauty bark, but the load looked considerably smaller than the 15 yards we had ordered…read more Measured the load in our driveway and did the math, it looked more like 8 or 9 yards. The woman at the counter absolutely refused to talk to us about this issue once she heard what it was, and referred us to the manager. I suspect this is a common issue. The manager came up and was instantly really pissy and angry with us, and refused to talk to us. He accused us of trying to rip him off. Huh, I wonder what is going on here...., Be careful with this operation, they seem to be a bit loose with their measurements.

Good operation. Bought some garden soil and had it delivered. Great service. Pricy compared to past…read moreyears, but what isn't.

Great product and knowledgeable service. The owner is great to work with. Have always had a good…read moreexperience and it's the best place on the peninsula to find the material you need for your landscaping projects.

Has lots of bark types as well as dirt and rocks. I regularly purchase basalt rocks and lawn soil…read more Competitive prices and close to my residence. Owner is knowledgeable and friendly. Closed Sunday and Monday and yard pick up only available in the mornings as he does deliveries in the afternoon. Works for me....

We had a doggie diarrhea mishap on three oriental rugs, and the odor and stains were more than I…read morecould handle. I was delighted to learn that there's an expert right here in Sequim who could give them a thorough cleaning. I took the rugs in and Mohammad took one look at the first one and said "That one is from Pakistan." That's when I knew I was dealing with someone who knew his business. Their website gives a detailed description of exactly how they wash rugs, so I felt pretty good about trusting them. Two weeks later they were done, and - oh, my - they're absolutely beautiful! The colors are brighter, the fringe is beautifully even, and we couldn't be happier with the result. I highly, HIGHLY recommend this business!