We scheduled April 13 IT cert exams for this location through Pearson VUE's website in early February, a few days after we got emails from Pearson VUE stating that we had to reschedule because the first testing center we chose had cancelled on their end.
This place wasn't within walking distance like our first choice, The EConsortium Group. But the 5-min bus ride and 8-min walk made Hybrid Solutions a solid second choice. No one wants to deal with Houston Metro (barf) before having to take an exam.
On April 12 at 11:01pm, we got emails from Pearson VUE saying we needed to reschedule because Hybrid Solutions Training & Testing Center cancelled our exams on their end. Because this was the second cancellation for the same exam (albiet at a different testing center company), we decided to go to 7457 Harwin Dr. Ste. 312 on April 13 to speak with someone in-person.
When we arrived about 20 minutes before 9:30am, the time we'd scheduled our exams. Hybrid Solutions hadn't even opened. There was contact information on the door, so I called and got the owner. She was nice and told me that she couldn't accommodate us because of construction that needed to be done for some sort of clearance by the City of Houston.
Because we saw Hybrid Solutions' female-owned and Black-owned status as a perk, I told the owner that I'd be happy to reschedule our exam with Hybrid Solutions. No one wants to deal with -isms or -phobias before or during an exam, whether they're real, perceived or - our "favorite" - from being misidentified due to ambiguity. I was invited to call back on the 15th to confirm whether or not we could reschedule soon.
I called Hybrid Solutions yesterday afternoon and was lucky enough to get the owner again. She couldn't confirm when we could reschedule through Pearson VUE and asked me to text her so my phone number would be connected with my name. I remember her saying something about possibly rescheduling for next week. I thanked her, texted her almost as soon as our call ended, and got a thumbs up emoji in response to my SMS.
I'm sure she was busy, but the owner never got back to me yesterday. Now our exams are scheduled for next week downtown.
Thx anyway, Hybrid Solutions. read more