We live in a less interesting area of the country (central PA) and are always looking for weekend get aways. The Reston Hyatt almost always has good weekend rates ($110 with free parking) and frequently has package deals which bring the price down even more. The rooms are very tasteful and there are lots of decent places to eat and shop within walking distance. Georgetown and other DC venues are reasonably close. read more

I stayed at this Hyatt recently for 2 nights and enjoyed my stay! The rooms are spacious, clean, and comfortable. I will say the double beds are a tad smaller than most other hotels, but not a huge problem. The hotel staff was extremely friendly and helpful with any questions I had. I also worked an event during my stay and the catering staff was amazing to work with. To top their amazing service, they even helped me secure an item for an off-site event which I needed at the last minute. They didn't have to help me at all, but they did without thinking twice about it. This is a great hotel to stay at and/or host an event at. It's also super convenient that there's a Panera right in the lobby! read more

I stayed here in late November and was horrified to find that the room I was in was infested with bed bugs! I woke up and was covered with them! After complaining I was given the room for free and asked to keep quiet about the incident. After I returned home a few days later I realized the bed bugs had infested my home after they escaped my luggage!!!! Oh and also after eating at their bar restaurant I spent the evening with stomach cramps and worse. Stay or eat here at your peril. read more

Great location and really nice rooms with comfy beds!. The staff was friendly and attentive, only a 30 minute drive to the middle of DC.

No stars!! They have the worst booking system. They over booked and I tried to get a room since the morning, even though I made a reservation a while back. All they could do is room me in a conference room that evening with a hard pull out bed. I have back problems so that was not gonna work for me. All they could say is sorry there's nothing they can do. read more

I have stayed here each time I have come to Reston on business for a software implementation in the area. Twice the front desk has told me that they are sold out - even though I booked my reservation weeks before - and asked me to stay in a room that had a pullout couch as a bed. The first time, I thought, no big deal. But the metal slats pressed against my back all night. Now they have asked me to accept this room again. I am very disappointed. read more

Hyatt Regency Reston - My "mattress" - Hotels Near Me - Reston, Virginia

The best stay I've had in Reston in a while. I'm in the area often and while other hotels near the area are expensive for no reason, this one is moderately priced and so worth it. The convenience, friendly staff and cheaper than most parking will bring me back to this hotel for my future trips to Reston. read more

If you love slow internet this is the place to stay. They won't ever be getting my money again. FU Hyatt!!!!!!

This review is solely based on the food at the hotel (I've never spent a night in a room here). I have worked several conferences at the Reston Hyatt and the food made by the hotel staff has been, by far, the worst of any hotel I've ever been to. I can say for sure that I've had my lifetime fill of cold, chewy french fries, hot sandwiches that arrive luke warm and flavorless, and salad greens that aren't fit for a disposal. It has been so bad that many of us skip the meals paid for by our employers to eat somewhere else. Fortunately, the hotel is located near a bunch of other food options. read more

This place is OK. It's an older Hyatt. Rooms are clean and people are friendly. They are quick to resolve an issue. Now the negatives: price of breakfast buffet is too high. Coffee is absolutely terrible unless you like super strong bitter tasting coffee. I thought smoke was going to come out of my ears. Price of room service is ridiculous. 2 large coffees $20?????? Never again. Panera Bread closed in the hotel which sucks. I'd only stay here again for convenience. Not my first choice. read more

Reserved room was not available even though I PAID FOR IT! Was told by the counter person that they had no rooms...did not even look for me in the system. I walked to a meeting in the hotel and checked once again...when they input me in the system...SURPRISE, they had my room. 1st guy was a dork and lazy. VERY BAD customer service. Once corrected it was OK, at best. At checkout, the counter person, someone else, was RUDE and frankly, an ass. I asked for a receipt since none had been left under the door. I needed this for expense reporting. She said they would mail it!!! WHAT...mail it? the printer was within arms length. I also asked her to please ensure my member points were allocated. She assured me that she would take care of it. My number was taken by her (she wrote it down) then, I am sure thrown away as I just got off the phone with their customer service that told me NOTHING was entered in the system. VERY DISAPPOINTING. For the $$$$ the experience was POOR...so sad. read more

In winter the whole lobby area, is freezing, otherwise the rooms etc are all normal Hyatt fare. The restaurant seems a lot better recently - the seafood pasta dish was truly exceptional, and the 2nd time I had it 2 weeks later it was almost as good. Not sure about other dishes though. read more

This hotel is close to a ton of restaurants and shopping easily within walking distance. This is why I rated it 4 stars. It has a nice atmosphere and the rooms are comfortable and modern (wish they had mini-fridges, though; extended stays here without the ability to buy perishable food or store restaurant leftovers is a bit annoying). I have been repeatedly disappointed in room service. The selection is very limited (especially if you are a vegetarian). I was here for a couple weeks so due to work schedule constraints, I had to order the only vegetarian entree three times and each time it was prepared differently. One time, it even arrived with different ingredients. The room service staff is very friendly. They tend to not answer their phone (I've had to call the front desk to get in touch with them a couple times). They also tend to forget some of your order when they bring it to you sometimes. Other than this, it's been an overall comfortable stay. read more

My wife and I celebrate our anniversary over the Christmas holiday, and I could not have picked a better place to stay. The rooms are clean and spacious, plus the service can not be beat. Upon arrival the lady behind the desk was very friendly and immediately wished us a very Happy Anniversary. Little did we know that she would also arrange for special condiments during our stay. The best was at brunch on Christmas day when the waitress arrived with a cake and the words "Happy Anniversary" written in chocolate on the plate. Needless to say our stay was very memorable. Pool and exercise area was another plus. There was a lifeguard on duty the entire time to attend to our needs such as turning on the jets for the hot tub, which was excellent and CLEAN! Or providing us with extra towels for our swim in a very CLEAN pool. We have been to many hotel pools in the past that looked every bit like water drained from the local river. The exercise area also is to be commended, as it rivals and is a bit better then most hotel exercise facilities. The location for our part was perfect, we were able to stroll Reston Center, eat at some very good restaurants, and totally enjoy our stay and the Christmas atmosphere of the area. One last "kudo" to the service staff for the entire hotel, from the front desk to engineering department, which fixed a small problem for us within the hour, to the wait staff at their restaurant which also serves a great meal. Thank you! read more

This hotel bills itself as a 4 diamond hotel. It is anything but. The rooms are tiny and dingy looking. The TV stations are analog, not HD, so most channels come in blurry...inexcusable in 2013. The shower doesn't stay warm and the shower head is crusty. The beds are hard, no pillow top. And the food at the restaurant is abysmal. I ordered a chicken quesadilla and the tortilla was so hard it was tough to chew, and the cheese was cold and hardened by the time it made it to me. Overall, I can't recommend this place, especially for the price. It's like an overpriced Motel 6. Only redeeming quality I can find is that the people here are very, very nice and eager to help with anything. It's too bad the hotel isn't as great as the people working there. It would be 5 stars. read more

Attractive hotel, nice staff. No access to tv...you can't watch news or anything. Everything else was good............................................................................................. read more

I just came in here to pee. The grout in the men's room is fucking disgusting and the lobby smells like farts. I hate to see a room!

The hotel itself is great. Nice comfortable rooms. However your staff (housekeeping) especially need to learn to speak english. House keeping came while I was in the room and They told me "No speak english" they said that in english, I told them I don't speak spanish which they seemed to understand but continued to talk to me in spanish. I told them I needed towels but not sure if I got any or what. If you are going to hire people here in America they need to speak english. If i went to their homeland I would learn spanish but I shouldn't have to learn a foreign language in a country where English is already the home language. Please hire more staff that speak english or hold a class before they start the job. Staff not speaking the same language makes for a uncomfortable stay and doesn't look good on the hotel. read more

Nice room and super convenient as the hotel backs into the Reston town center with lots of great restaurants. I was in the area for business too and perfect for meet and greet too. I subtracted 2 stars because of check in, on the night of May 13th, the younger fellow that checked me in went thru 90% of the process and as he was about to hand me the keys, he goes "Oh your reservation is for June 2nd." After a full day of traveling from the west coast, that was not a welcoming comment. Luckily I printed a copy of the reservation and he blamed it on the system. I have a theory that he was trying to start a good conversation about my day, my reason for in town...I just didn't really feel like talking. I stress that I was polite. He was just mad at this British dude and tried to get even with me. When I checked out 3 days later, I asked another front desk (he wasn't friendly at all) if there was ever a reservation for June 2nd...he said no. read more

This hotel is only for those who want to party. I drove across the country, couldn't cancel my reservation, because they said they need 72 hours cancellation. So I forced to stay there all week. On my last day, Friday, I go to the ground floor to get a Trolley to check. No, you can't do that, the bell hop told me. So I went back up stairs, finished packing, called the front desk told them I needed the bell hop and trolley. Fifteen minutes go by and I am late for work. I call back down there, the women at the front desk had no idea what a bell hop or a trolley was. Hate this hotel, will never stay here again read more

Definitely one of the nicer properties in the Hyatt portfolio, and one of the more full service locations in the Dulles Corridor. Located in the Reston Town Center, there are plenty of places to eat and shop within walking distance, as are many of the corporate offices scattered around the hotel. The layout and design is fresh and modern and the host for the club lounge is one of the friendliest I have ever met. She is very proud of the quirks of the coffee machine and remembers everyone who comes in. She is definitely an asset to their operation. Price is consistently in the mid to high $200s which is reasonable for the area and they offer a complimentary shuttle service to and from IAD. read more

I have stayed in the Hyatt Regency Reston during many business trips. The Hotel is located close to a shopping area (Reston Town Center). As all Hyatt's I did stay in you get the high Hyatt standard, ambient and style. read more

Stayed in this location for a week due to training across the street. The hotel itself is nice however the price for Internet is kind of retarded. Should be included with 240$ a night room prices. Also while staying here I'm pretty sure cleaning staff took medication from my hotel room. Adderalll tablets that I have a prescription for. I called management and have heard nothing back about it. read more

Great location in the heart of Reston. Can be pricey but I got a great rate. Very clean and polite staff and most importantly the health club kicks butt. This is my go to location now when I visit Reston because they do not skimp on fitness offerings. The restaurants are great as well read more

Very nice and clean, staff helpful. Lots to do in walking distance and eating varied. Clean rooms and comfy bed, need I say more.

I went here for a business meeting but I didn't stay the night. The meeting room we were at had lights blinking towards the end of the day, which got annoying and it distracted lots of attendees. The projectors were off in color as well we were missing some parts of the presentation. I did however like the food. I was very impressed with the food selection for breakfast, morning snack, lunch, and afternoon snack. My favorite was being able to create my own trail mix...and I did like the free parking. read more

Nicely appointed lobby. Was here for drinks in the lounge. Decent drinks not so hot service. They were a little slow so not getting the fifth star. read more

We had a great staycation here! We took advantage of all of the amenities the hotel had to offer. The service was excellent and the food was delicious from room service. The bar staff was very on top of our orders and he even created drinks for our taste! We truly enjoyed ourselves and it was the perfect place to relax after a very stressful day! read more

Rooms and fitness center all fine. Common areas, lobby, hallways, and meeting spaces all very cold. A look around the lobby and you'll see the guests all wearing winter coats. Five stars if I could just stop shivering. read more

Everything was great... I'm only writing this review to remind myself which hotel to go to next time I'm in the area.

Friendly staff. Excellent room (presidential suite). Very satisfied. Except the $4/day parking fee. That was unnecessary, that's why only 4 stars. read more

This hotel has gone way down in service. On MOTHERS DAY they refused us breakfast in their "great" restaurant at 9:00 am (while others were seated and eating) to set up for the 11:00 brunch. read more

Very overpriced poorly staffed garage. Many people were charged for parking and couldn't park. Plus $18 is way overpriced. Look for parking elsewhere. read more

Outstanding! I was quite pleased with the efficient and extremely pleasant hotel staff. I look forward to my next visit to the area, and more importantly, my next stay at the Hyatt Regency Reston! read more

Could not have asked for better service. Every time I had any interaction with the front desk, whether it was checking in/out or has a simple question yet were always friendly and attentive. The location if this hotel is great. I was in town for work so I had no say in the hotel but couldn't have been happier. It's in the Reston town center surrounded by all the shops and restaurants. Had tons of things to do. read more

Unbelievable ..... My company made a booking for me for 10 to 15 days, Regency floor, king size bed .... arrived at 2:00 pm. Room not ready. Offered a king bed on 5th floor, or wait for booked room (king on Regency floor). I told them I would wait. They said they would call when ready ..... I gave them my number. 4 hours later, nothing...... I call them. Lots of apologies .... your room is ready. When I get there, no king bed. I told them I was emphatic about waiting for king on regency floor .... Response: "Too bad. We have nothing today, tomorrow or for sometime in the future ....." Really, really unreliable!!!!! read more

Staying in Reston Town Center is one of our favorite weekend getaways! We live not to far away, and when we get the opportunity this serves the purpose. We always stay at the Hyatt, and enjoy every time. Reston provides a get away where you can park your car for the weekend and never need to go back to it. Everything from, restaurants, shops, coffee, movies, ice-cream, bars, music, fitness, ice-skating & more are all within walking distance. So many good restaurants to mention. At the Hotel, the rooms are nice, and clean. The staff are always superb! read more

Lovely clean hotel with lots to do all around. Restaurant is a miss but there are many other dining options nearby it's okay. Room was clean. The thermostat didn't work but thankfully it wasn't that much of a bother. Internet is so so, you can pay a little more for the better service. read more

We came here on Valentine's Day. We enjoyed our room very spacious and QUIET. Spotless room located very conveniently to the town. The only problem I had was the pool closed pretty early I wish it was open until at least midnight. Will be staying here again! read more

I've just recently had the displeasure of staying at the Hyatt hotel. Beds are comfortable and the hotel is beautiful. However, the customer service is the absolute worst I have ever experienced in my history of staying at hotels. The Hyatt should be a little more selective of who hire to work at the front desk.. We came with a large group for work. We were all told different things and prices as far as parking and incidental charges. The front desk was so rude and annoyed by our presence. The parking attendant rolled his eyes at us while saying "what in the world" when we were confused as how to leave the garage.. I will never stay at this hotel and wouldn't recommend it to anyone I know read more