I was attending the Travel and Adventure Show next door at the Convention Center, as a Hyatt Globalist I had a choice between this or Hyatt Centric. I am so glad I chose this hotel. It is walkable to the convention center, downtown restaurants and the weekend market. The service was great. I got an upgrade to the Harbor Suite even though they were pretty busy. The room was spacious and clean. There was one plug that didn't with but there are plenty of plugs around. As a Globalist I had complimentary breakfast at the restaurant downstairs. There was one gentleman, I wish I remembered his name but he was so friendly and efficient. The bigger is one is the better breakfast buffets at a Hyatt Regency. I got late checkout which was another plus as I was about to come back after my convention was over. Parking was plenty in a gated 2 story garage. I felt safe in this area. The views are great. The man made pond in front of the lake made for a great jog in the morning. I will return! read more

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My wife and I stayed at Hyatt Regency Long Beach since we were attending Midsummer Scream weekend at the Long Beach Convention Center. Checking in was a breeze in-person but you can also do it via mobile if you're in a hurry or don't want to wait. There's a private hotel parking garage and valet parking so you have a choice in how bougie you want to be (both will cost you). We self-parked but honestly didn't even go back to the car until it was time to leave - this hotel is quite centrally located and walkable to everything you could want in downtown Long Beach! We got a king bed with a city waterfront view. The room itself was clean for the most part but there were stains on the bed sheets, bathroom walls and towels. Wee bit gross, but compared to some other horrific places we've stayed at, it's still passable. The bathroom has some really weak water pressure, so get comfy and be prepared to really take your time taking a shower to get all the soap/shampoo out. The room comes with a small fridge and coffee maker but no microwave, so if you want to reheat/nuke anything you have to use the microwave next to the ice machine in the hallway. We were on the 8th floor and we quickly found out that the walls are really thin - you can hear your neighbors, people walking in the hallway, and anyone in the pool area quite clearly. The room came with double shades, which is great for keeping the light out. Unfortunately, they're also on the older side and require some effort to open/close them. We got a scare when our neighbor opened/closed their shades - it was so loud/creaky that it sounded like someone was trying to break into our window. There's a bar downstairs in the lobby along with a market/kitchen if you want to get your eats/drinks on. Plenty of tables around if you want to get out of your room for a bit. We ordered room service for breakfast and ordered in-person at the market for a late dinner. For breakfast, we had a breakfast burrito and huevo rancheros. For dinner, we had chicken tenders with side wedges and a burger with side tater tots. It's convenient if you don't want to worry about going out for food since they have a pretty decent menu (naturally all of the food/drinks are overpriced but that's a given with any hotel). The pool is open late which is great if you don't want to get sunburned during the day (there's no shade whatsoever in the pool or hot tub). If you go for a night swim, you also won't have to fight for cabanas as there are fewer people around. The hotel provides complementary towels once you get down there, so all you need is your room card to access as many towels as you need. The pool is heated though, so it's not as refreshing as you would think on those hot summer days. We saw a cockroach scurrying around the cabanas/poolside chairs when we got there so maybe play it safe and keep your shoes off the ground. Overall it's not the worst hotel we've stayed at but nowhere near any of the best. It's perfectly adequate/decent if you're going to the convention center, Queen Mary, Aquarium of the Pacific, etc. The lack of cleanliness, paper thin walls, and weak water pressure are turn-offs though. We only stayed here because it's literally steps away from the convention center. read more

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Was in Long Beach for business meetings. The Hotel location is close to Shoreline Village with its restaurants and shops and most importantly for me a quick ride to the Catalina Express ferry. Everyone at the hotel were friendly and super helpful. There is a man made lake around the hotel and fun paddle swan boats if you have time to play a little. It is connected to the convention center and connects to an elevated walkway that runs from Shoreline Village to Ocean Blvd where many other hotels are located. read more

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Great hotel and staff! My partner and I booked a few nights for Apocalypse Fest and enjoyed our stay. PROS: - Walking distance to the Queen Mary (only 30 mins walk or 10 mins scooter) - Extremely spacious and clean bedrooms, soft pillows and thick bedding - Friendly and courteous staff, with ample security at late-night entry - Minor discounts on nearby businesses and restaurants - Water stations on every floor - Decent sound insulation, you can only hear anything when people are talking loudly right outside your door - Great view of the waterside area! CONS - No microwaves in rooms - Bathrooms were cramped af compared to the bedroom area...! - Mandatory $30 resort fee but this is sort of comped by offering $10 daily store credit and discounts mentioned above But the negatives are negligible. I would absolutely recommend staying here! read more

Hyatt Regency Long Beach - Hotels Near Me - Long Beach, California

Usually, we have a really great experience and they give us her coupons, promotions, and everything this time didn't really do anything that didn't really explain anything. I don't know if the person working behind the counter was new. We have been coming to this hotel at least once or twice a year for the last 34 years and we have not gotten any points or promotions and discounts so I don't know what's going on. I mean we come here we love it here but let's just it was a different visit this time around the carpet was really dirty in the room. read more

Hyatt Regency Long Beach - Our view - Hotels Near Me - Long Beach, California

We had a free night from our World of Hyatt membership, so we decided to visit one of our favorite places...Long Beach. We self parked which was easy and just a short walk to the hotel. Checkin was great with friendly staff and they were able to upgrade us to a Harbor view. Our stay also included a destination package and we got $10 to spend at the Market which was a nice surprise. The room was nice and clean. The tv was so big! And a refrigerator was also available to keep our drinks cold. We ate a quick breakfast buffet at the Tides downstairs. It was a simple breakfast, but it checked all of the boxes. read more

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Very good experience. Room was clean, bed was comfortable. Nice view and numerous shops and restaurants within walking distance. The do charge for parking and offer valet parking also read more

It is a very nice hotel, especially if you will be going to the convention center. It is less than a minute walk away. It made tournament days very easy for us. There is food and snacks available in the lobby and also the shopping outlet is across the street. You don't have to drive anywhere. I enjoyed the brightness of the room, all the windows and lighting. I liked that the bathroom was away from the room. The person checking us in was very nice. All around a great experience here. A few cons I wanted to note. The carpet had a lot of stains on it. Also, parking was $46/night which was crazy to me. Luckily we found another place to park and we just left our car there for the weekend, we didn't need it anyways. read more

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I travel often and would definitely come back to this hotel. Everything was excellent from the moment my family drove up to the vallet parking area. We were immediately greeted by all staff and they were all very welcoming. The hotel has a great ambiance and is located perfectly for a visit at long beach. I also love all the perks this hotel has to offer such as having daily market credit, free movie, and free swan ride. My family and I will definitely be coming back since we also cruise frequently. read more

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Was exceptionally happy with this place. The rooms aren't so close where you hear every noise like the one in Santa Barbara for an example. The only complaint would be the bathrooms. Why they make windows you can see through even if it's frosted it's beyond me. No one needs to see the silhouette of me doing my morning business, I don't care if it's my wife or not. Other then that I'd stay again read more

The good: location is accessible to lots of restaurant and shopping. There is a pedestrian bridge that crosses over to shoreline village. The lake with swan boats for free for guests are fun. There is daily housekeeping. Jeremy at the front desk was very friendly and accommodating and so is all the other front desk and valet staff. The Bad: the pool is small. Very poor service at the pool, almost none. You have to get your own food to go at the marketplace cafe at the lobby and bring it to the pool or you can bring food from outside. Otherwise, it takes long and the food is already cold. Food quality needs improvement . The carpets are old and feels dirty. The pillows are flat. The windows are not full glass to enjoy the view. The half bottom is concrete wall. The bathroom is small. read more

Hotel was nice and in a great location. Stayed here for Midsummer Scream and the walk to the convention center was excellent. My only issues were cell service being nonexistent in the hotel. We have AT&T. Prices for the breakfast buffet at Tides were a little steep for what you get. Also wasn't thrilled about paying $5 for a 20 oz bottle of soda at the market. Would stay here again. read more

From check in to check out-we enjoyed our stay. Our room had a great view that overlooked the swan ride and a view of the port. The service from every person we encountered was just great. We were going on a cruise and drove and so glad that Godwill, our bell person, told me about the parking option at the hotel. Godwill was very helpful and so kind. We only stayed one evening, but enjoyed where this hotel is located and how nice the room was. We will definitely come back and stay here when we are in the area. read more

Hyatt Regency Long Beach - View from our room - Hotels Near Me - Long Beach, California

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Overnight stay for a conference! Very clean & comfortable! Great location near lots of restaurants & entertainment. Great service & felt welcomed at check in by Maria! All the food was fresh & delicious! Started w a build your own salad bar with tasty salmon, tender chicken & yummy tofu along with flavorful toppings including my favorite crunchy chickpeas! Dinner was fabulous! Grilled salmon, tender short rib, mashed potatoes & carrots & mushrooms! Dessert was so good! The rolls w butter were also perfectly delicious! Breakfast included fluffy scrambled eggs, short ribs w potatoes, fresh fruit, tasty muffins and chia pudding! Staff was always attentive & friendly! Loved the ocean view from my room! Room was spacious except for the tiny bathroom. The mirror had the brightest light that made it uncomfortable to look at myself while doing my hair & makeup. Very tight space! Valet parking staff was also professional & prompt. I'd definitely stay again! read more

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Hello! Just wanted to send a positive review for one of your employees. Tonight one of the ATM's in the lobby was not working and your employee at the Long Beach California location, Jeremy Fittz, gave me $20 so I could tip the house cleaner! He was the epitome of hospitality and you should be proud to have an employee like him. Thank you Jeremy! read more

Checked in today and was greeted by Jeremy at the front desk who was overly kind and helpful! We hav been off to a great start with a corner room and a partial view. The hotel lobby was spacious and very clean. However I will say the rooms could use updates, but for a quick trip while spending most of the time outside...it seems like a perfect fit. Looking forward to my stay! read more

Went for the Resort Pass Pool Day and it was fantastic! The pool was clean and our cabana was also clean and spacious. We also really enjoyed the drinks and the wait staff were friendly and attentive. We will 100% be back again at the Hyatt Regency. read more

Hyatt Regency Long Beach - Relaxing in the LBC - Hotels Near Me - Long Beach, California

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Great stay overall. The hotel is clean, modern, and perfectly located near the waterfront with beautiful views. The rooms were comfortable and well-kept, and the staff was friendly and professional from check-in to check-out. Walking distance to restaurants, shops, and attractions made everything super convenient. Definitely a solid choice for both relaxation and exploring Long Beach I'd stay here again without hesitation. read more

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I've stayed at the Hyatt Regency Long Beach several times, and each visit has been wonderful. We usually book the 2 Double Beds Harbor View room, which offers a fantastic view of the Long Beach harbor--you can see the Queen Mary, Shoreline Village, and even parts of the Port of Long Beach right from the window. The room's interior is simple, relaxing, and carries a calm beach vibe. The bathroom is a bit small but always spotless. The hotel's location is perfect, right in the heart of Long Beach with easy access to shops, restaurants, and major attractions. I especially enjoy the bridge walkway to Shoreline Village and Main Street--it's so peaceful for a morning stroll or a walk during sunset. The hotel is also next to the Long Beach Convention & Entertainment Center, which is incredibly convenient. It brings back great memories of the yearly exhibitions hosted there by a company I used to work for. As Hyatt Globalists, we truly appreciate the complimentary breakfast, free movie, $10 bar credit, and local discounts, including fun activities like the Swan boats. All of these perks make the stay even more enjoyable. The service is excellent. Every staff member we've met has been friendly, welcoming, and genuinely helpful. Overall, the Hyatt Regency Long Beach has become one of our favorite places to stay, and we always look forward to returning. read more

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Beautiful, modern and close to everything. Good service, friendly staff, fresh food and beautiful water views from every room. read more

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Third time in Long Beach but second time at this Hyatt and aside from the resorts in Mexico this has been one of my favorite Hyatt properties yet! Close proximity to the marina/harbor (not sure of the difference and I've heard it referred to both ways) and love the perks! First off, you get $10 off daily at the Market Bar for food or drink. Second, you get 10% off Queensview Steakhouse which is my favorite restaurant in the area. You also get 10% off Parker's Lighthouse and 15% off Kalaveras across the street. Third, the views are great and tons of eateries, activities, shopping and food trucks within walking distance. I think you also get free or discount swan rides from the cute little lake outside. Staff is super friendly, hotel is super clean, and there's tons of chill/lounge space, whether you're here solo or with a group, lots of space to sit and spread out. Love it here! read more

Hyatt Regency Long Beach - Harbor view from 8th floor - Hotels Near Me - Long Beach, California

Who knew the LB Grand Prix was last week? Who knew Alex Palou would win? Many, but not me until I arrived last Saturday. I cruised in the sweeping entrance and met Sally. Just before letting me drive off to self-park the car for the duration of a cruise, Sally asked if I knew about the streets being closed when I return from my cruise. We did come back from the cruise and put our luggage in the car. We watched Palou win the race. We walked over a bridge to an island with food trucks and great restaurants. It was class "A" treatment. Everyone was so wonderful. The cruise just added another excursion with The Hyatt Regency and they are lucky to have Sally helping guests with logistics. read more

Overall hotel is nice. If you're going to a conference or event nearby it's a perfect location...also quite walkable to the downtown area. Bar and market is nice; nothing fancy. Staff are great! Room was clean with a nice water view. Could use some updating in the near future. Beds are so-so. It worked well for a short stay. read more

We did a quick weekend stay to visit the Pacific of the Aquarium and found the hotel to be family-friendly and centrally located. There is a leisure fee that is baked into the total cost of the room that includes a "free" in-room movie, swan boat ride, coffeehouse credit, and attraction discount. We were truly in and out of our hotel but found it to be roomy and clean. The kids loved their little aquarium themed gift bags they received at check-in. I think this place is great for a business conference or a quick stay but not super vacation like and that's fine. read more

I've been going to anime cons for 23 years. I've seen it all. Most hotels treat con attendees exceedingly poorly under the best of circumstances. We've been staying at this hotel for the past two years during anime Los Angeles, and have had a great experience. The last time we were here was exceptional bc it was during the apocalyptic fires of Jan 2025. Hotel staff took care of the folks displaced by the fire and the anime con attendees exceedingly well. I've been in both situations and it's hard seeing ppl partying while you are going through one of the biggest losses of your life. At the same time, as a con attendee, you are spending a lot of money for your experience and want to have fun. Staff were kind, respectful, and consummate professionals to EVERYONE. They went above and beyond for all their guests. Ppl escaping the fires were provided with entertainment like movie nights. Con attendees were given extra amenities, particularly if they were cosplaying. I've never seen a hotel in the US do that before! One of the most heartwarming experiences of my con attending days. Wish all Hyatts had this energy! read more

Hyatt Regency Long Beach - Hotels Near Me - Long Beach, California

I stayed at the Hyatt in Long Beach and absolutely enjoyed my stay! It was a beautiful, breath taking view from our room and such a convenient location nexts to shops and restaurants. When we arrived, they had folks who helped us bring our bags from our cars to our hotel room. The employee said that they are a fully services hotel meaning they assist their guest with almost everything! So, service is top tier. Although this hotel is a little on the pricier side, it came with great perks and amenities. I didn't snap a photo of the gym but I saw that they had Pelenton Bikes (I believe) and a Lululemon mirror. In addition, reservations came with a $10 daily credit you can use at the hotel for food or drinks, complimentary wifi, a pool/spa area where you can reserve a cabana, and you're also able to connect your Netflix to the TV chromcast. You can also rent a swan boat that is right outside the hotel (I believe it's a apart of it) for you to peddle around in the lagoon area. There are also plenty of areas to lounge in the main lobby and other rooms where you can work or relax. I ate breakfast there pretty much everyday and the Breakfast pizza along with the parmesan and leek pastry was delicious! The food was made and prepared fresh to order. I also enjoyed the coffee they served as well. The only feedback I have is the amount of sweetener /syrup they add in the coffee. It's an extra $1 and I do think they should add a little bit more to the it standards recipe. I am not a super sweet coffee person, so even I think it was a little bland. However, if you add an extra half of pump of syrup, the coffee is very smooth and tasty. As far as the room, I stayed in a standard two double bed room and although it was very nice, it was a little more snug than expected. When we arrived, it was very clean and I can see that housekeeping does work hard to maintain that. They had about 3 housekeepers daily on our floor which means they are able to be fully thorough to the rooms they are attending to. My only feedback about housekeeping is that one morning they came into our room at 7am to tidy up our room which I think is far too early. Not a huge thing to complain about in my situation, but I'd hate if that happened to anyone with babies or toddlers who are on a specific sleep schedule. Overall, 5 str experience and worth the price. read more

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We had an amazing stay. Downstairs there's a bar and market. It definitely appeals to conference guests and big events but we still had a great time. They had a gym, hot tub, and pool with a direct walkway to the swann boats. Our view was directly out to the harbor and our room felt clean and updated. Would recommend read more

Hyatt Regency Long Beach - Night view - Hotels Near Me - Long Beach, California

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Natalia is one of the BEST "OPS" 2nd person in command at this Hyatt Regency Long Beach, I am having so much FUN and relaxing time, next to the LB convention center. She has superior leadership, her employees love her. Next is Kuanting Chen, another professional front desk manager, he makes you feel like your home at this Hyatt Regency. This Hotel has open space, and it is so lovely to hang out with your event buddies in the amazing space... Hyatt knows their hospitality and customer service! Staying at the BEST of the BEST at this location. I know it. Hugs and Kisses, I will be back. That was the line from Arnold in the movie "Terminator." read more

Spectacular service, location, views, and amenities! The staff (from the front desk to housekeeping) were fantastic. The only downsides were that the room felt dated and the carpet was damp for the entire visit. The swan boat ride out front is a fun addition, but be prepared for a serious leg workout! read more

Great customer service!! We checked in for a conference for 4 nights. When I got to my room, I thought it was kind of smelly, like sewer but we had to get over to the conference so I ran out thinking the smell would go away. I unpacked. Few things so they wouldn't wrinkle and headed out. I got back to my room before dinner and it was still smelly. I stopped at the front desk on the way out and asked them to have it looked at. When I got back after dinner I was told engineering took care of it. I got to my room and it was even worse!! It was late so they gave me an option to move then or in the morning. Needless to say I chose to move that night. They had a room on the same floor but it didn't have a water view. I asked if they had another room with a water view and they did. Security met me at my room with keys to another room on the 16th floor. It was great! I rehung my clothes and finally got to sleep a little after midnight. I received a text the next day making sure I was happy, thanking me for my understanding and an offer of adding points to my Hyatt account or a discount. They really went above my expectations. The hotel is clean and quiet. Definitely a nice place to stay. Lots of food options close by, a short walk to the beach, a small lake in front with swan peddle boats. The pool and hot tub were really nice. The pool is heated. Hint- even number rooms have the water view! read more

Hyatt Regency Long Beach - The view from my room - Hotels Near Me - Long Beach, California

I spent three evenings here for a work trip and had a wonderful stay. My room was spacious and clean and very bright. The check in and check out process were fast and friendly. The location was perfect for us for a work project we had. Close to lots of restaurants and bars. Recommended stay. read more

Our place is having mold removed and this is our second staycation in 2 weeks. Great hotel, dog friendly and lots to do. need to give some special recognition to JEREMY at the front desk. He checked us in, great attitude very warm and welcoming. He answered all of our questions and helped us find the best rate possible. I called down a few times and was lucky enough to get him on the phone. same great attitude, same smile you can hear thru the phone. Jeremy it's employees like you that make stays at great hotels all the more better. read more

I stayed at the Hyatt Regency Long Beach for a couple of days before my cruise out of San Pedro because Long Beach is a former home and much nicer than San Pedro (IMO) I received a great rate on the Booking.com and I really enjoyed my stay. The hotel is located at Shoreline and Pine and the area is completely walkable to the beach, shopping and dining. The room was spacious, complete with a large screen television and million dollar views of the Shoreline area. My only negative is that they use Directv. Service was excellent. Food options were decent and affordable in The Market. You can preorder your food before heading down as there is no room service. Parking is one of the priciest in the area at $41 per night. I would definitely stay there again. read more

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Stayed here for 3 nights 4 days for a work conference. I am a World of Hyatt member and what they call a "Discoverist" and as such I originally had a room on the 8th floor but my coworker and I asked to be placed in the same floor as one another, the clerk was happy to accommodate the request and placed me into a beautiful room in the first floor. The view from my room was AMAZING! I looked across a lake where there were paddle swans available to rent and the sunset just looked beautiful dropping behind the palm trees!! The bed was really comfortable but the pillows were awful, super flat, had to pile 3 on top of each other to make 1 nice pillow but still woke up with a kink in my neck. Loved having a sitting area and loved the amount of open space in the room also! Bathroom was very nice, very clean. Spent some time at the bar also, Nikki was our bartender and she was so friendly and made great drinks! There's also a market next to the bar where you can buy food and drinks. During the conference we were provided breakfast and lunch banquet style at the hotel. The food was not good, breakfast was very limited, eggs were runny and bread was stale. Lunches were not much better, chicken was dry and again not many options to choose from. I understand the choices were probably made by the host but the food not being cooked properly was an issue. I enjoyed walking around the lake for exercise, the grounds are very clean. There is a parking garage and they offer self park or valet. Overall it's a great place to stay while in Long Beach!! Plenty of restaurants across the street to choose from while you're there!! read more

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Stayed here for a night before a cruise and was satisfied. I paid for early check in and was in my room by 1pm. The hotel lobby was clean and beautifully decorated. I thought the vending machine with essentials was a nice touch too. The location is phenomenal. Went out to the aquarium then walked around the promenade for a bit and rode the Ferris wheel. I'll be returning for a longer stay when the time comes. read more

Hyatt Regency Long Beach - Vending machine with essentials - Hotels Near Me - Long Beach, California

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Hubby had a conference next door and his room was booked here for a few days. Structured parking is super convenient and attached between the Hyatt and Convention Center. Since he checked in a day before my arrival- It was an easy check in process for me without his presence. I was really impressed with the layout of the lobby and how spacious it really is. I have never seen a humongous lobby! There's a cozy room tucked between the main and side entrances. I didn't walk in to enjoy all the cozy sofas- but, it's great to have a space available that's not so spread out in the open. The reception area is directly across the main entrance. It's great that there's a Market Cafe that has good hours of operation. You can order hot foods like, pizza, hot wings, salads- to name a few. And attached is also a market, with refrigerated sandwiches, egg salads, fruit salads. And an assortment of drinks you can purchase- alcoholic and non alcoholic. Around the corner from that is the bar area. And since this Hyatt location also has conference rooms- the bartenders are buzzing about getting drinks served up for patrons. Our room was on the 11th floor and overlooked the Rainbow Lagoon & Long Beach Shoreline Marina. I knew the had the Swan paddle boats rentals- but, had no idea they lit up at night! Really a cool sight! Too bad weather was finicky during our stay here, and hubby had to attend conference. Our first night, was National Popcorn Day. Complimentary fresh popped corn was available all night long next to the bar area. And in between the saltiness of the delicious popcorn and the stiff double margaritas- it was a perfect balance! I typically bring bath bombs to indulge in a good soak- but, only shower stalls are available. I asked hubby if microwaves are in the room- he said no. So, I meal prepped some leftovers from home- and brought my electrical LunchEaze. I figured a could save a few bucks. Many outlets throughout our king sized room. And the window ledge is wide enough- you gain extra shelves for whatever items you have, and it's less counter space you take up. The mattress and pillows are super comfy and the water pressure heats up real quick. I found out, the night before we left- MICROWAVES are available next to the ice machine, on each floor! LOL. The proximity to Pike's Outlets across the street and Shoreline Village offers many restaurants to choose from. I had my medi boot on, and thank goodness the weather held up for me to walk a short distance and enjoy some fresh air. You will also need your Parking card w/ the QR code to get towels at the pool area. read more

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Nice large hotel. Clean, quiet, good views. Market available for a la carte food. Breakfast buffet on weekends. Room wasn't ready until after 6pm. Nice pool/hot tub area with lots of seating. Adjacent to convention center and lots of shopping and dining. read more

PROS -Spacious interior with plenty of room to stretch on their main floor lobby -Walkable nearby area with food, scenic views, etc. -Cordial and attentive check-in staff CONS -Felt like bed was drooping one-sided -One evening very loud guests right outside our door after midnight. We had to tell them to shut it but felt staff should've covered this. It turned out to be ignorant tourists but if it were people intentionally doing it on purpose, what of our safety if we had to be the one to tell them. Some other notes. The parking QR coded card worked for 1 day and then stopped working but staff was extremely prompt when called upon. Parking spaces are quite small but manageable. read more

Housekeeping staff Grace on the 8th floor was very nice. Front desk personal was very kind and professional as well. Respons6time for staff maintenance was fantastic for a small issue with streaming service. read more

5 starsExceptional Service at the Hyatt Regency Long Beach! We recently stayed at the Hyatt Regency in Long Beach, and had a fantastic experience--especially thanks to Luna at guest services. From the moment we arrived, Luna made us feel welcome with her warmth, kindness, and genuine helpfulness. She went above and beyond to ensure our room was ready and perfect--without us even needing to follow up. It's the little details she took care of that really made the difference and turned our short getaway into something truly special. There's a heated pool a jacuzzi, kid friendly games and swan rides.The hotel is minutes away from the harbor/boardwalk, the aquarium and tons of restaurants. We walked to everything during our stay. Thanks to Luna's exceptional service, we're leaving with wonderful memories--and we're already telling our friends and family about how great our stay was. Highly recommend staying here--and if you're lucky enough to meet Luna, you're in great hands! read more

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