Stayed here for a couple of days in December. I liked the location, it's next to the Rhine and you can walk to the shops and main square and the Dom, minutes away. It's also peaceful here and like decor in my room, nice white unstarched soft sheets and cozy. Whether you're inside or looking out from the windows, it's beautiful would like to come back someday in the spring when it's not as cold. The service was top notch, not California smiley but attentive. I liked that. I also really appreciated the spotless bathroom similar to the cleanliness I notice when visiting Japan. I wanted to buy my fave German chocolate brand, Leysieffer, and wanted to know the closest store in Cologne. The hotel staff member helping me at the front desk gave me a map (that's standard) and when I was ready to go, he said they can get car service to take me there. Freakin' nice! No Hyatt took me to my next step as quickly. Nothing beats anticipating and exceeding customer expectations. But then again this is Germany where everything is super efficient and everything works the way it's supposed to.
Since there weren't that many bars close to the Hyatt, having drinks at the hotel bar was convenient, and of course, not cheap. German beer, served in tall cylindrical glasses is super yummy, especially the more malty Mühlenkölsch. In Mainz and Cologne, almost all beer is made by Kölsch and the varieties run the spectrum from very hoppy to very light with a hint of sweet (and actually went really nicely with fish). Never thought I'd appreciate German beer. I did this trip.
Tip: Ask for a room on the river side to take advantage of the water, bridge and Cathedral views. Because this hotel is along the Rhine, it's a great to run in the morning along the river instead of using the ellipticals in the hotel gym.
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