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    Best Western

    3.8 (4 reviews)
    ModerateHotels

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    13 years ago

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    Hotel NH Frankfurt Airport West - Badezimmer

    Hotel NH Frankfurt Airport West

    (21 reviews)

    €€

    When Luftansa left us hanging, well, due to a storm we were rerouted, and the airline put us up in…read morea hotel, without any of our luggage. not the fault of this hotel. However, we were informed that this hotel was the nicest one they had available. We've stayed in an NH hotel in rome, and I believe in florence. Amazing hotels. Walking into the lobby of this hotel, it looks nice, something I would expect from a 3-4 star. However, thats where the resembles stops. We found our room, and it reminded me of an old dorm building. I believe this is an old dorm converted to a hotel. The bathroom is wierd, the toilet too high and I'm 6ft2, the tub too difficult to get into for both me and my wife, and she was 4 months pregnant. We went down to eat our meal, and were told that the meal was predetermined, unlike what we had been informed that we had a 20 euro credit. The food reminded me of bad school cafeteria food. Bland, and cheap. We actually left the hotel, and walked to a local thai place a mile away, no shuttle service, and given the cold weather it would have been appreciated. Breakfast the following morning was also a buffet, and it again was bad. Would recommend against staying here.

    The next day for breakfast, we enjoyed their continental breakfast in their huge dining area. I…read morewas so impressed with this continental breakfast! Everything was so sleek and modern with a lot of variety of food! There were so many different stations: a drink station (with a funny "multivitamin juice"), cheese station, cold cuts station, baked goods, hot food, a 'honey' station with three different types of honey, these little "toasts" with cheese and cold cuts on them, these German Leberwursts known as "liver sausages", and more.

    Best Western Hotel Frankfurt Airport

    Best Western Hotel Frankfurt Airport

    (5 reviews)

    €€

    Not a bad hotel for the night right by the airport. My connection was missed and I had to spend a…read morenight at this hotel. Check in staff were professional and even gave me a voucher for dinner and breakfast. Which was not necessary but whatever. My room was clean, the hotel is kinda new so it's in a good shape for now. I went to the hotel restaurant to grab a bite and had the voucher with me. The wait staff immediately walked up to me and told me I don't need to order they have food prepared for the voucher holders and it's pasta with chicken. I asked to see the menu since I am a vegetarian and he keep saying no they can't. Even though I told them I am going to pay for my food and I don't need the voucher. The server wouldn't listen finally his colleague came up and I explained to him that I like to pay for whatever I eat from the actual menu. Not sure if it was language barrier but it was very annoying after a long layover, missing a connection, and being super hungry. They food was Asian fusion and it was okay. The next day I was up early and didn't even bother having breakfast there. I would stay for an overnight if I have to but won't eat there.

    This place should be renamed to Best Western NOT CLOSE to Airport Hotel. I'm writing this in the…read morelobby because my room has no WIFI. Asked for a room closer to a router and she doesn't speak English. She said hotel is full and the parking lot is half empty. There is no front desk and you have to guess where to go to check in. This place is a joke and I'm not laughing. There is nothing around the hotel; so, if don't have a car, you can eat the peanuts from your flight.

    Best Western - hotels - Updated May 2026

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