Eric and Susan were so helpful with helping me send out a package. Truthfully went above and…read morebeyond. Thank you both so much!

The pharmacy staff was incredibly rude for no reason. Just asking basic question with a lot of…read moreattitude and acting like we were stupid for answering them.

I had to get RXs filled on a Sunday when my regular pharmacy is closed. I wrote a check. The…read morepharmacist claimed-loud enough for everyone to hear-that my check was bad. I knew it wasn't-he refused to try and run it again. I needed the RXs so paid cash for them. I spent part of the next day at the bank and dealing with them about my "bad" check -which my bank said was fine. I filled out the review they requested on my experience shopping there and got an email to my PERSONAL account from the pharmacist reiterating that the check was bad! So I just got my bank statement and guess what went through? Yeah. The check was NOT bad and cleared my bank just fine-just like I knew it should have PLUS I had paid cash for the same RXs--so CVS got paid twice for my RXs AND embarrassed me in front of others that I write bad checks! Wow! Glad this isn't my regular pharmacy! Not shopping in there ever again-for anything! What a scam-telling me the check was bad, yet it cleared the bank and then requiring me to pay again to get my RXs!

Not sure why the bad reviews because I've had nothing like the good service at the pharmacy! The…read morestore was certainly clean also. There wasn't something that a customer knocked off a shelf and walked away like a prior complaint.

This is a review for our drive-thru experience at the pharmacy only…read more Absolutely horrible customer service. Employee asked for our name, then to spell our last name and then to spell our first name. They're all pretty basic, but we weren't bothered by this. Beyond this necessary communication the employee said zilch to us. The woman was absolutely miserable. Once our prescription came through the window there was no "thank you," or "have a nice weekend." This was a huge departure from the super nice and engaging pharmacy manager who works here. Yikes. If anyone from Walgreens is reading this and you can figure out who was working the Edgewood Rd. drive-thru window on Saturday, 06/12/21 at 2pm, please encourage some additional customer service training. We inadvertently had a prescription filled here, but won't be going forward.

I always have a nice experience when at this store. If it's picking up cat litter, prescriptions,…read moreor even Squishmallows - I have a great experience! All the associates I've dealt with no matter what shift have been 100% kind and courteous. I'm very thankful to have this Walgreens around the block from my house.

They run your prescription before they check to see if they have the drug you were prescribed in…read morestock. This locks you in with their pharmacy and then, when they don't have the drug (and this is not unlikely since they are small), they tell you to return tomorrow. Not good if you are on a schedule. I have a family member who is supposed to take a drug at the same time every day and their protocol has messed up the schedule now. This would be easy to fix: Don't run prescriptions through before assessing if you have the drug in stock, HyVee.

I need to transfer a prescription from INDIANOLA Iowa to Cedar Rapids. The pharmacy staff at the…read moreBlair's Ferry Road Hy-Vee Drugstore are phenomenal! It was easy to transfer my prescription AND they had it ready in twenty minutes! Melanie was professional, courteous and treated me like one their regular customers!

Customer service. I came in last week to get a picture printed off my phone. Whoever was working in…read morethe photo area was less than helpful. I asked him for help and he acted like I was interrupting something. He came over, plugged my phone into the back of the computer and walked away. Nothing else. I left and went to another Walgreens that had a way more friendly and helpful staff.

Will never go back to that Walgreens, customer service was not it. Long story short, if you are a…read morecouponer don't waste your time trying to coupon here. The employees will throw a fit and give you attitude for being polite. The manager is worse.