When our furnace went on the fritz during a cold snap, I wasn't sure who to turn to. I'd heard…read moremany horrifying tales about HVAC companies swooping in and putting a hard sell on replacing everything. I found Brian through his Yelp listing, which had a handful of earnest, positive reviews. What an excellent choice! Brian responded to my inquiry quickly and came out to our house that afternoon. A quick analysis of our furnace revealed that the problem was a dirty flame sensor. He fixed the problem easily and offered some useful suggestions about furnace maintenance and replacement, should that be needed in the future. He was courteous, prompt, and responsive. The bill was fair and much lower than I'd initially feared. I found Fisher HVAC to be a reliable and honest service provider that I would use again and would not hesitate to recommend to others!

I asked them to give me an estimate on 4 mini split AC units. After many texts answering 20…read morequestions, I was asked to send him photos of the project. They wouldn't come to my house to give me an accurate price. I had them replace a furnace a few years ago, paid full price. They did not replace a condensation pump that was 10 years old. A inexpensive part that failed a year later. He promised a new one but never delivered. Do your self a favor and move down the list of contractors. All the 5 star reviews are from his friends and relatives. I give him a 1 star review for poor customer service.

thank goodness for honest service companies! Bryce Gardner came out and took a look at my furnace…read moresystem. I was told by another company that I should have it replaced and they shut off my gas valve because they said it was not operating correctly. Bryce came in and he looked at the manual and was able to give me confidence my furnace will be fine. told me what to watch out for. My furnace is only 8 years old. I had other companies just give me a quote for a furnace but didn't take the time to troubleshoot 5 stars for Bryce's company BG HVACR LLC

This is a wonderful, professional, and proper company…read more Little back story. As part of a Home Warranty call, a different company came in, barely spoke, provided no facts, left, and I got a notice that the evap coil was so dirty it needed to be replaced... $3,000 please I asked for a second opinion because something wasn't adding up. In comes Utah Heating and Cooling, and their epic technician Orson (hope I don't embarrass him). This gentleman worked his tail off in 95 degree heat to diagnose it properly. He provided clear explanations, and had charts and data to validate. Behind that he was extremely professional, and patient. I don't know if this is possible, but if you happen to need a service called managed through AHS, do yourself a favor and convince them to send Utah Heating and Cooling. I hope you get Orson, but I am sure that they are all great.

My home warranty company sent Utah Heating and Cooling to fix my AC when it quit working. The…read moretechnician, Will, upsold me a "lifetime" capacitor and claimed my home warranty only covered 1/2 the cost. He charged me $377.12. The next day, I looked up the capacitor out of curiosity. It's an AmRad Turbo 200, a universal capacitor that can be adapted to multiple configurations and is available for under $100 from several places online, including Amazon. I was shocked and double-checked multiple times to ensure I was comparing the same part. I understand markup, but almost 4X for my "half" is excessive. I can buy the AmRad fixed-size capacitor for my specific AC unit on Amazon for $35. When I called Utah Heating and Cooling to express my dissatisfaction, they offered to come back and replace the capacitor with a less expensive one covered by my home warranty. Will came back the next day and replaced it, but left the capacitors still in their boxes, stuffed in place and hanging by the wires. I've now escalated to my home warranty company. After speaking with them, a recall is being submitted, and Utah Heating and Cooling will send a "senior" tech out to do a professional job. I'm very disappointed with Utah Heating and Cooling and would not recommend them to anyone.

Can I give more than 5 stars?!? Jared and Air-Craft are…read morefantastic to work with. He's prompt, reliable, dependable and honest. Additionally, he's just a nice guy. We've hired Jared and we've referred him to our neighbors and family members who have had great experiences as well.

Such amazing company everything went well on time on budget and friendly. I'm so glad I found this…read morecompany. They've been able to help me with repairs on my rental units and putting a new system in as needed.

Wonderful service, honored commitment, very pleased with install and post performance. Price was…read more1000s less than other quotes. Would definitely recommend.

Had a very old, out of code, non-working fireplace. I went to several places got several quotes and…read moreoutlandish responses to what would need to be done for my renovation. After months of searching I stumbled on Bills Comfort Systems. They actually offered the best prices, best work, no BS, across the board clear quote. I picked what I wanted most and have never looked back. I can't explain how much I love my new fireplace! It's smart settings to automatically kick on when the house drops to a certain temp is so cool. It flows heat through the house even though it's not the main heating system. It really has changed my utility bills. (Pun intended). Trust me when I say this process was quick, done well and I'm extremely pleased with the outcome. I did this over a year ago so I could give an honest review and say how it's working after two winters and it's working perfectly.

I can't recommend Chris and Brandon Rhea enough for any heating or air needs! They installed a new…read morefurnace for us and I was very pleased with the service. Their prices were MUCH more reasonable than other companies I contacted. They helped us determine the best unit to purchase, and there was no pressure to buy something more higher end than we needed. They were able to work us into their schedule quickly and the installation took less time than expected. They cleaned up everything when they finished, and our new furnace is working great. We will definitely use them for future furnace maintenance and likely an AC in the future.

Pond's plumbing came and added a water softener to my dad's house and he found them to be the most…read morefairly priced. They did a great job with his, so I also used them to add a water softener as well. It was $2000 for our 3500 square foot home and they did a great job and were kind, responsive and helpful. I'll be using them again for our plumbing needs. PSA-they were a few weeks out when I called, so take that into consideration when using them for your home projects.

Just had Travis out for an estimate. I found the company because I read an SLT article about heat…read morepumps and they were interviewed, and u thought they sounded reputable. Travis is amazing! Very knowledgeable, thorough, and honest. He did a great job talking me through my options, cost estimates, and many questions. He even made a special trip - Fridays are his "paperwork" days but he moved his schedule around to accommodate mine. I really appreciated that he was straightforward with it all and not pushy. I'll be going with these guys for my heating and cooling upgrades, and will recommend them to others!

We were in the market for a new HVAC unit and Redrock HVAC was one of three companies we contacted…read more The first company had installed our original AC unit and we were very pleased with the whole thing and gave them the chance to give us a whole new system, wow, sticker shock. The next quote we received was from a rookie salesman with very little actual knowledge of what he was selling and couldn't even tell us the brand of equipment they would be using. Lastly we contacted Redrock HVAC, the difference was night and day. Steve, the owner, came out and inspected our current setup and we talked about what our hopes were with a new system, and he actually listened. We had several wants that all seemed to be the priority for our new system. The outdoor coil had to be quiet in operation and not look terribly out of place, why? Because. We wanted a more even temperature to be maintained, no huge swings above and below the desired temperature as well as a system that wouldn't break the bank in purchase or utilites. I knew enough from a lifetime in the construction trades that I was asking for the impossible, afterall my current system was still working and I didn't have to replace anything, yet. Steve emailed us pricing for three systems, trying to meet our expectations as well as keeping the price reasonable. I was able to talk with him again, and ask questions, making sure what we would be buying was going to be the best decision for the money, all thoughts of doing nothing had gone out the window. Steve was knowledgeable and forthright in his communication and ultimately we settled on a high end system that would give us the best product we could hope for. Installation time came and it wasn't without a few hiccups, but that's the nature of any remodel and Redrock HVAC worked through each challenge, professionally and courteously. It has been a year since the installation was completed and I can honestly say every step of the way my expectation has been exceeded. The temperature is comfortable and consistent both on the main floor and in the basement and I love that the blower runs (at my discretion) constantly, cleaning the air and evening the temperature. Heating or cooling, the force of air coming out of the vents is never a distraction and I could never say that about my old system. My natural gas and electricity costs are lower and best of all, when the air conditioner is running and I'm entertaining in the backyard, the outside coil fan is so quiet I have to look at it to see if it's even on.

I was referred to this company after speaking to my brother in law who is in the construction…read moreindustry. He said he highly recommended them and he was right. These guys were great. Professional, quick and honest. I had my air conditioner looked at by three different companies. Scott Hale was first. I got a groupon for a tune up. They told me it was fine, replaced a small part but it still didn't work. They came back and added coolant and that didn't help either. They kept telling me it was fixed but it never worked. The second one wanted me to replace the coils at a cost of 1000-1800 he was nice and seemed to be trying his best but didn't seem very knowledgeable so I wanted a second opinion on such a large repair order. Then Red Rock came out and looked at it. Within minutes he had found the issue, fixed it and it was not the 1000-1800 I had been quoted. He was honest, quick and had a VERY good understanding of how air conditioning units worked and how to diagnose issues. I wish I would have found them the first time. The technician even talked to me about how to maximize the AC's effectiveness, best maintenance routines I could do myself, best and most inexpensive filters etc. I highly recommend them. I didn't get charged through the nose for ineffective fixes or upsold on a new unit.