I had an Alternator issue with my 2025 Kia and low expectations of the service Department at Dyer…read morebased on reviews and reputation. I was more than pleasantly surprised. I arrived early for my appointment and they had no problem getting started on the repair. They were friendly, communicated well, and the technician was able to identify and repair an obscure wiring issue. The repair was covered under warranty and there was no hassle with that either. The waiting area was clean and comfortable. Like all dealers they tried to sell all kinds of other services but were quite cordial when I said no. An excellent service experience and I will use them when needed going forward.

Had vehicle serviced while there someone had backed into me - Dyer said they would fix the damage -…read morewasn't a lot mostly just a paint scape - returned some time later with an appointment for service and intentions of trading it it - original service tech that normally take care of me had left - service manager stated they were not going to fix it - quietly left - totally frustrated- had an engine light on since I bought it new that was never fixed either - hopefully I can find an honest dealership in the area interested in my business

Wow! What a pleasure it was to conduct business with Weikert Ford in Lake Whales, FL. I highly…read morerecommend this organization for anyone who is purchasing a new, used or certified vehicle. I negotiated terms a week in advance with the sales team via email. I purchase a certified pre-owned SUV with Matthew Hosack who was up front, honest and a man of his word. He place trade-in values, sales prices, and warranty information with industry definitions in writing. This straight forward, honest approach to purchasing a used vehicle is something not typical from my local vendors. I drove over 3 hours one way to complete this transaction, worth every cent and minute! The pricing grabbed my attention, their service we keep my business. Mr. Michela Aycock was the lead on the financing portion of this deal. He also had a no pressure charisma about the way he conducted business and placed terms in writing before we concluded the transaction. He was also extremely knowledgeable about the products, services and governing laws in regards to insurance and automobiles. His presentation was clear and concise. There was never a moment I felt as if I was being taken advantage or swindled. This was an absolute pleasure to conduct business with. Weikert Ford and the sales team will win your business if you are in the market for a vehicle. The trade-in values are also very fair. I will be returning when the time comes to purchase an additional vehicle.

Apparently if you bring your car into a Ford dealership and you say something to the service…read moredepartment because they screwed up your car spectacularly, they will call your work and inquire about why you're ticked off. I was ticked off because they screwed up my vehicle and apparently one of their service advisors is friends with my assistant manager and decided to call her on her day off to ask about me, which has now caused ALOT of tension at work. I feel like my privacy and personal business was breached. They screwed up my car. No one else has touched my vehicle where the rear dash cam is except for Weikert Ford. Phillip Weikert is the owner of the dealership who admitted this to me during a phone conversation on July 17 2026. No offer to do anything to do anything about the employee who breached my privacy.

The service was efficient, fast and professional One of the…read moreeasiest places to do business Great happy people, highly recommended

My husband and I purchased a 2022 BMW M3 from this dealership and sales rep Chris Valle, and within…read morefour days of ownership the vehicle displayed a "Drivetrain Malfunction" warning and a check engine light. Since then, we have repeatedly contacted the dealership and management, giving them every opportunity to address the issue, yet our calls have gone unanswered and no effort has been made to resolve the situation. We traded in a reliable vehicle and trusted this dealership to sell us a vehicle that was safe and mechanically sound. Instead, we are left with a car that is experiencing serious mechanical issues less than a week after purchase and cannot be driven with confidence. The complete lack of communication and accountability is unacceptable. We will be filing a formal complaint with the Florida Department of Highway Safety and Motor Vehicles and pursuing every available avenue to have this matter investigated. We will also continue sharing our experience publicly so that other consumers are aware of how this situation has been handled. A dealership's responsibility to its customers should not end the moment paperwork is signed. We expected professionalism, transparency, and integrity. Unfortunately, our experience has been the exact opposite. They are now forwarding our calls and not even answering us. I will show up if my calls are not returned. It's ridiculous that they will not even attempt to talk to us at all before we file a complaint.

Always entertaining! Ted's insights are oftentimes…read morehilarious as well as insightful. A different and personal approach to all he does. I used to refer to Ted as a Renaissance Man! I have known Ted since high school! Ted was always Ted.....

I am a car lover/guy. I visited him couple of times within his old and new lot in Miami, despite…read morethat I was browsing he always the same attitude, cordial. He carried an interesting inventory. I wonder what he carries today in Lake Wales. I would drive from Miami just to browse. Ted I love you despite we have never closed a deal.

I am very happy with my overall experience here! I not an easy customer. My salesman, Lenny, was…read morevery patient with me and helped me tremendously! Ed is a great Manager who genuinely cares about his staff and his customers! Jason walked me through financing step by step, was very patient as I changed my mind about options a few times, and he even gave me some great tips! Lake Wales Chrysler Dodge Jeep Ram really has an excellent team! Thank you so much! (And sorry for being a pain in the rear!)

Came in for a oil change took 4 hours terrible service will not be coming back again do not…read morerecommend to anyone

super great people! Love spending my money in my own town…read morewith people that grew up here and have an investment in making the town great.

Bought a used vehicle about one month ago. My spouse said are you going to take it back to get…read morecleaned ? The salesman who was very kind through the whole sale said yes. Well one and a half hours later he went to get it. I drive it home ,hubby looks and says they didn't clean this car! Also had no mats in front or back. I called my salesman,he said it came in like that . He said what do you want,it used !! Really! You couldn't throw in some . Now the check engine light is on. Hubby was checking fluids ,ect . The oil is black. Don't they check and change this when the vehicle comes in? I should have sticked with kia in Lake Wales . Myself and family have always bought from them.

Car has been in the service department for almost a week, (this is the 2nd time for the same thing…read morein the last 2 months!) and we haven't received a single update from them. We tried calling multiple times, but they haven't returned any of our calls. The lack of communication and customer service is extremely disappointing. I would recommend taking your Hyundai elsewhere for service, even if you purchased your vehicle from this dealership.

We put off purchasing a new car because in general we haven't enjoyed the dealership experience…read more This time we researched and knew exactly what we wanted and knew what a fair price should be. We contacted the online sales departments of a couple of Honda dealers throughout Florida. We were very lucky to quickly get a professional and friendly response from Harlan and Laila at Winter Haven Honda. We communicated back and forth a bit and then went to the dealer to purchase our new Honda Civic. There was never any pressure of any kind! Everyone at the dealership was friendly and professional and we are quite pleased to have another Honda in our family. If you're considering a new Honda be assured Harlan will be a very conscientious sales representative on your team.

After 6 months of checking, I found our "stolen/misplaced" vehicle was taken to Red Hoagland for a…read morenew engine and starter under an extended warranty on 8/6/2026. Julius Colon, salesman from Winter Haven Honda took it to the service department and said his customer wanted the engine replaced...free! Guess who was listed as the customer....YUP, ME! Winter Haven Police still do not feel this falls under State Statue 812.014 as criminal - they said we need to go civil and hire an attorney. When I called Julius, he said, "I can't talk to you" and laughed - he still believes this is a funny situation. Of course, Joe Wagner, sales manager won't respond to us either. If you have had good relations with this dealership, lucky you. We did when we worked with Rodney Smith. We thank Rob of Hoagland service department for being HONEST!

2 vehicles = 2 amazing reviews!…read more Red Dodge Ram - Took it in for 60k mile tune up, needed all the spark plugs (16 on 8 cylinder) all oils replaced, brakes inspected, full overall check. The cost of the repairs were half of what a dealership would offer. He is very transparent and will talk to you about the repairs. My transmission needed repairs and he helped me get that fixed for a fraction of the cost! Because of this he has earned my service on everything from small to large repairs on this vehicle! 2005 Kia Sportage - I needed to purchase a small vehicle for outside sales, Gene and his mechanics buy and rebuild and sell vehicles, this one was for sale! They have rebuilt everything on this vehicle from the engine, timing chain, water pump, brakes, air intake, fuel injectors, everything was done! I purchased this vehicle at 3500 and it was a steal! I have drove off the lot with a brand new rebuilt vehicle for $3500!!! Who can say that!!! I love Gene and the shop for doing what they do. To sum it up, this is an old school place in a new time era! They are honest, do the repairs, do not overcharge, and take care of every customer! The BEST IN TOWN for repairs small or large, general maintenance or even purchasing a vehicle. Go see your local auto mechanic and keep local businesses up and running!

My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!