I was told by my neighbor that there was a whiz working here when it came to plumbing parts for…read moremanufactured homes. Manufactured homes are notorious for having the cream of the crap and oddball products for manufacturing the homes. Chris was the whiz that worked there, he was able to get the correct faucet stems and accompanying parts to make my plumbing job much easier. Unlike the large big box hardware stores that offer no customer service, Chris was able to grind/cut off the older faucet parts to find out what replacements I needed. This alone was value that a big box hardware store could not offer. These guys are great at this store.

Not happy with the rude cashier who refused to honor a coupon I gave her. None of the other nice…read morecashiers ever gave me problems when I used the mail in coupons. I cringe when I see her on the register and would rather not shop there at all when that cashier is there. She is just so rude. Taller older lady with graying hair and glasses. Everyone else has been really nice and helpful when I buy tools and lots of stuff. One of my favorite hardware shops. Great place to get supplies and plants. Love the pies!

My 50 year old house had a 50 year old frost free hose bib. An internal part failed. Lowes, Home…read moreDepot, Ace, Amazon, none of them had a replacement. So I went to WNS and 1. even though it was covered with paint, they knew it was a Woodford, and 2. they had it. The place is clean, the parts men and women are friendly, the coffee is good. It's a great place. I'm also impressed by Woodford that they still make the replacement parts.

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

They have literally everything related to fasteners! The staffs are very helpful. They saw me…read morelosing a nut on my bike and they were able to get a replacement for free! Since then I have went back to this place multiple times for all my bolts and nuts need. This shop is way cheaper than buying OEM and doesn't have to wait! Although if you need specific coating then you have to order OEM.

This place is stocked to the ceiling with a ton of industrial parts, supplies and even some tools…read more The staff were very friendly, helpful and knowledgeable. I brought in some parts I needed hardware for and he had just about everything. A few small, stainless metric allen bolts he didn't have in stock. He said he could have had them the next day but since I was in a pinch he kindly recommended me to a different store that had them in stock. They were even able to custom make a stainless steel braided hose to my required specifications and had the adapters I needed for my application.

Had an awesome experience purchasing a Stihl weed wacker from here. I had made up my mind on the…read moreStihl model weed wacker I wanted to purchase, but the nearest Ace hardware that had one in stock was in Carson City. I spoke with Paul in person and he went above and beyond to order the model I was looking for and even better it arrived in 2 days. Plus I would prefer to shop locally in town. Paul, thank you for your exceptional customer service!!

They are super busy but because their that good. My Honda…read moreblower is running great again

I ordered some fastners from these guys. I was having a hard time finding them locally in Alaska…read moreor even having them shipped here through local stores. These guys really came through My order was placed and before the end of the week my fastners were here. I greatly appreciate your promptness. It helped my project keep moving along.

I would not do business with DHC Supplies (Sparks, NV) again. I ordered Sika sealant from them and…read morespent hours prepping and caulking under sliding doors, etc. I've used Sika products before (they're great) and knew what to expect. I realized the sealant was not curing properly--it remains tacky and hasn't set up for days. When I checked the expiration date, the product was 8 months past expiration! (Expiry date hidden on caulk tube plunger disk inside tube.) So they are selling way-expired product that does not perform properly. I called Sika and talked with a technical rep. He said if it doesn't set up within a week, I need to scrape it all out and start over with fresh sealant! And even if it does set up, he was uncertain about the long-term performance of the expired product. This was unacceptable negligence by DHC Supplies.

3/8/2025: Purchasing a Maslin Pan at Lee Valley Express Tool Store--No Maslin Pans of this caliber…read moreand quality will be found elsewhere! https://www.leevalley.com/en-us/shop/kitchen/cookware/pots-and-pans/110277-maslin-pan-with-lid?item=EV269 Lee Valley sells the Maslin Pan for $125.00--less expensive than DEMEYERE RESTO'S 10.6 qt, 18/10 Stainless Steel, Maslin Pan costing $199.99 . . . AND DEMEYERE RESTO hasn't been available for MONTHS!

Lee Valley in Reno by the airport is a hidden gem. Don't let the location and door dissuade you…read more They have inventory and Austin is very helpful. Bought a saw, marking gauge and a Japanese square. Five star service.

Granite Planet I walked in yesterday. Found exactly what I…read morewanted and saved 50% compared to another place just visited. Can't wait to see what the final product will look like.

Arrived with three other customers pulling into the lot…read more. We were the second one in the door and another gal behind us. Not sure if she had an appointment, but the gal that came in after us, was quickly being helped. So we just wandered looking at the different options. We did have a gal ask us if we had any questions. Now I'm deciding on getting new bathroom counter tops to my kitchen, so more decisions to be made. I've been wanting new countertops for a while, but had to prioritize with the backyard and the interior of the house. Very impressed with the pricing and choices available.. Of course the ones I liked had a sold sign! Now off to find a fabricator.

I needed help finding one roof corner tile from a 1994 house. I figured I was after a needle in a…read morehay stack. Their staff was friendly, eager to help, and knowledgeable. Plus, they had what I needed! If they'll provide this level of service on a ridiculously small job like mine, there's no doubt they'd be awesome to work with on a large job. As a side note: While I waited, I heard another member of their staff helping a client installing a metal roof and trying to troubleshoot some funny angles and clearance issues. He left with solutions too! These guys are great! Pricing was great too.

I never leave reviews but i just had to after the exceptional service I received from Mike on the…read morecounter, it's just such an unexpected pleasure to receive such thoughtful, caring, extra mile service in this day and age. I can't fathom someone being more conscientious and representing the company they work for in a more professional manner. This gentleman is an asset !