Our new patio cover turned out even better than I expected and provides a nice new area for us to…read morerelax during all seasons. Patio Cover People's service was outstanding and the whole process was seamless and stress-free. Their installers were professional and prompt and did a fantastic job. I appreciated the sales rep Ryan being so thorough with his estimate and patient with answering my questions. I've worked with a lot of contractors and Patio Cover People was by far the easiest and most professional to deal with. Highly recommended!

We had a great experience with Patio Cover People. Great customer service, friendly and…read moreknowledgeable people. The product is solid and was a huge upgrade for our home. from consultation to installation it was a quick and professional service and I would recommend them to anyone looking for a patio cover.

Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

What a Nightmare!…read more Our experience with Cascade Fence & Deck was frustrating and exhausting. We paid nearly $48,000 for a deck, expecting quality workmanship, professionalism, and clear communication. Unfortunately, that was far from our experience. From the beginning, communication was poor, scheduling was inconsistent, and we had serious concerns about the quality of the work. We observed uneven decking, excessive fraying, poorly cut or damaged boards, improperly installed fasteners, and a worksite that was repeatedly left in unacceptable condition. These are issues that should have been caught and corrected by the company, not repeatedly pointed out by the homeowners. We specifically requested an in-house crew, yet subcontractors were sent instead. This was particularly frustrating because we had made our preference clear from the beginning. We were so dissatisfied with their workmanship and conduct that we eventually asked for them to be removed from the project. What bothered us most was that the company wasn't proactively offering to correct the problems we identified. I had to repeatedly push and demand that issues be addressed. We shouldn't have had to fight for basic workmanship standards on a project costing nearly $48,000. The attached photos shows how the property was left on a day the crew wasn't even scheduled to work. This wasn't an isolated incident. Our property was left in similar conditions for more than half of the project. We found the worksite messy and unsafe, and it was disappointing to see so little consideration for our home. We identified more than 30 areas of excessive fraying throughout the deck. When I raised concerns, I was told a good pressure washing would take care of it. Considering this is finished composite decking, I found that response concerning. Only some of the workmanship issues shown in the attached photos were ever addressed. Even after a new crew came in to finish the project, there were still problems. The skirting boards were damaged, the skirting door rubbed against its frame, and the door handle was already damaged. The photos show the condition of these areas immediately after the project was completed, not after months of use. It's incredibly disappointing that these issues remained even after the company had an opportunity to make things right. We also experienced a lack of transparency and what we felt was dishonesty regarding the permitting and inspection process. We repeatedly had to ask questions, seek clarification, and request updates before eventually involving company leadership. I spent an unbelievable amount of time documenting concerns, emailing employees, following up, and monitoring the project. We thought we hired professionals. Instead, I felt like I had to oversee the work myself just to make sure our concerns were taken seriously. My husband and I value our time, and we certainly didn't expect to spend this much of it managing a company we hired to do a job. Although some efforts were eventually made to correct certain problems, we remain disappointed with the finished product. There are scratches on the decking, unresolved workmanship concerns, and questions about how certain areas will hold up over time. What made this experience especially frustrating wasn't just the workmanship. It was the lack of accountability, inconsistent communication, and the fact that we had to continually advocate for issues to be corrected rather than the company taking the initiative. Once trust was lost, it became difficult to feel confident in the work being done. I do appreciate the individuals who eventually made an effort to address our concerns. However, those efforts don't change the overall experience or the condition of the finished product. We documented the entire project through photographs, videos, and written communication. I strongly encourage anyone considering Cascade Fence & Deck to carefully review their contract, confirm whether an in-house crew or subcontractors will be performing the work, stay involved throughout the project, and document everything. Better yet, find a company you don't have to micromanage that isn't a HACK. For nearly $48,000, we expected a much better experience and a finished product we could feel good about. Instead, what should have been an exciting home improvement project turned into weeks of unnecessary stress, frustration, and disappointment. Based on our experience, we would not recommend Cascade Fence & Deck.

VIS Design rebuilt our deck as the previous one needed to be replaced due to rot issues that made…read moreit unstable as well as replacing the stairs and landing outside our laundry room. Since it is a large deck on a on a slope, we knew it was not something we could do ourselves. After listening to our hopes and ideas, they developed a couple concepts for us to consider before we settled on a plan. After we agreed on the concept Victor and John came and gave us their appraisal and bid in a very timely manner. Although they had other projects before us, they began gathering materials and doing the new foundations for the new deck in early November. Although cost does enter the picture, they were fair in their understanding of our goals and needs and stayed on our agreed upon budget. Their requests for a deposit and funds along the way were reasonable. When we needed an additional week for the funds to come into our accounts as additional materials were ordered and delivered, they understood and continued the work. It was easy to communicate with them through person to person, phone calls, e-mails and/or texts. We decided to go with the Rocky Harbor Trex design and watched each day as the project progressed until it was done. Even with the November winds and rain, they showed up and worked throughout each day. Their work ethic and skills are second to none! When it was done, the new deck exceeded our expectations not only for the design, but also the stability, their professionalism, keeping us informed throughout the process, and their understanding of the many questions we had along the way. The photos below show the end product that we are looking forward to using more in the coming days. A definite 5 Star Review and recommendation!

I saw Victor's work van in my neighborhood and gave him a call. He quickly scheduled a meeting to…read morecome see what I needed. Within 3 days the project was complete. When I bought my house the builder didn't complete the deck rail and it was a safety issue, so Victor came and completed the work and added a bonus rail! Even more impressive, he was on time, communicated promptly and cleaned up when he left! Highly recommend!! Nice guy too!

I waited 2 weeks before leaving our review. Made sure we felt the same way after some late fall…read moreuse. These guys are great and did a better job than I expected If anything they over built. Our old 30 year old 400 SQ ft. deck was in need of replacement and we are in our 80's and have some special needs because of that. The Crew lead understood our problems make some changes on the fly to match our needs. We were living in the house at the same time. They were very respectful of us and the soundings .We would give them a 5 out of five. Highly recommend them. Thank you guys for your help on this and a great job.

BE WARNED, THE 4.5 STAR RATING IS DUE TO THE PREVIOUS OWNER. IT DOES NOT REFLECT THE CURRENT…read moreOWNER'S REPUTATION!!! BE WARNED! Short Review: I would NEVER recommend this company ever again due to their lack of commitment to stand behind the quality of their company name, as guaranteed on their website. This company is NOTHING like what the previous owner, Brent, built and stood behind. Long Review: I have to agree with Brian F. in regards to the new owner Damon. He is extremely non-responsive. My husband and I worked with Brent, the previous owner, and he was EXCEPTIONAL! Truly! But, we had to reach out this year, 3 yrs after our three level $115k project was completed regarding some settling of some of the posts that needed to be shored up and hoped to get it done quickly. We reached out to Damon in early May 2025 to see about having it looked at. On May 19, 2025, Damon came out to take a look at the decks and said he'd reach out to someone who would be the expert in what would need to be done. After several attempts to receive an update from Damon with no reply, we reached out to the previous owner, Brent, to ask if he could assist in us getting a response from Damon. Finally, on August 5, my husband was able to connect with Grant and shared his frustrations of not receiving any update from Damon. Grant stated he'd talk with Damon and someone would get back to us. Damon called back and stated that the fix for the problem was 'tricky' and he'd be working with another vendor to come and jack up the deck, pour some concrete and get it cared for. That vendor reached out to us on August 26, and came by to assess the decks a few days later. This individual provided what he felt needed to be done and stated that he would let Damon know the solution. It took another 6 weeks of my husband trying to get a response from Damon as to where we were in getting this resolved and at least what it was going to take. We didn't know if Lifestyles would pay for the fix or split it with us or if we would be expected to pay for it ourselves, but we just wanted to have a reply so we could move forward. Today, my husband left another message, stating how we just needed to have a response and that we were concerned about the deck continuing to worsen due to coming into the rainy season. FINALLY, Damon called us back today only to tell us that he was not going to do anything in regards to caring for the repair and that he was 'sorry' that he had not communicated that to us when we initally reached out 5 months prior. He stated that the guarantee of the workmanship was not his problem as the work was done prior to him owning the business. He did not seem to care that the name or the reputation of the company could suffer due to his lack of 'good faith' customer care. I did share that if we would have known that, we could have gotten quotes and had it repaired during the summer months. Now that is the rainy season, will anyone want to take that on? Damon did not seem to care that we were extremely frustrated with the lack of communication and the lack of telling us up front that the responsibility of the repair would be on us. This company is no longer one that I would EVER recommend. You can see by my glowing review in May 2022 when our project was completed and the care that the previous owner, Brent, provided is CLEARLY not the same with the new owner, Damon. We are horribly disappointed.

I recently had Premier Patio & Awning install a patio cover for me. It's family run business,…read morewhich I appreciate. Joshua came out to measure and showed me samples of different materials. They installed a patio cover in one day and it is absolutely perfect. They did a great job and left the place clean. I couldn't be happier and I highly recommend them.

They installed a patio cover for yesterday and it is absolutely beautiful. It's family run. They…read morecame in. They did they installed it and it's large and they did it all themselves in one day wrapped it all up by 3:30. I think that's about the time and they had a great job. Couldn't be happier I highly recommend them.

Prestige removed and replaced an old patio and extended it under a new pergola in our back yard,…read morePortland, OR. Braiden, project manager, and his crew of Victor, Jose and Danny were easy to work with and were good communicators throughout the project. They were on time and on budget, with a slight adjustment for pavers around the pergola. They always cleaned up the worksite at the end of the day and there was no accidental damage to the property. Their estimate was in line with another estimate I got. I would recommend them for residential hardscape work.

Prestige performed a yard refresh: demo of concrete, plants, lawn and installed decomposed…read moregranite pathways and seating areas, irrigation, entry arbor, fencing, compost, and mulch for planting areas. They were highly skilled, professional, knowledgeable about plants and materials, on time and on budget.

We had a fantastic experience with Custom Design Exteriors! From our initial meeting, they took the…read moretime to walk us through different material options and really worked with us on the design. We especially appreciated their attention to the details, from helping us think through the lighting to figuring out how to build the deck around our existing trees. Communication was clear throughout the project, and the crews were professional and respectful of our home and property.

After receiving a quote and being very happy with the price, I hired this company to rebuild and…read moreroof my pergola. I could not be happier with the work that was done , the excellent customer service I received from the workers and especially the owner. I tend to be extremely fussy and all of my "additional" requests along the way we're done with a very agreeable attitude. My pergola looks fantastic, turning out just as I was quoted. This company truly understands taking care of the customers and doing the job right. Thank you guys for a job well done!!​

Bill, the owner came out in person to replace a broken lock on our patio door. He had to order the…read morelock from the manufacturer, obtained it and then had to extensively modify the position of the lock to fit the new one in the door. You cannot tell that there was ever any work done on the door, that's how good it looks. And, the new lock functions perfectly. This is on a 20 year old door that May Awning installed when they built our patio room. I am totally satisfied with this company and would recommend them to anyone wanting to build a patio room. The quality of workmanship is impeccable. Thank you Bill for all the effort you went to for us.

What an amazing company. The only company that could provide me with a permanent translucent…read moreawning. It lets in lots of light to all my windows, but provides me with a perfectly dry deck. The owner came out in person to give me a fair bid. The install team was here in short order and got everything installed just the way I wanted it. Great people to work with.

The install crew was amazing. Told us what they were going to do and then did it efficiently. We…read morenoticed a change in the temperature on our deck as soon as they opened the awning. This will make the deck much more available during warm weather and rainy days. Than

Easy to work with. Delivered exactly what we ordered on time and got it installed in an hour. All…read morewent well. We love our retractable awning. Thanks.

Zach is thorough, friendly, and great with my clients. I recommend him enthusiastically!read more

I hired Zach to tackle several medium sized projects that I needed done. He was very patient as we…read moreworked out some of the details, and very clear with communicating cost and timeline for things. While being in my home he was very polite and courteous, he cleaned up everything at the end of every day, and the quality of his work was amazing. It was obvious he has been doing this for a long time, I already have plans to hire Zach again for a project in a new home I just purchased.