Update: 9/22/21. Negative Star for Hurley Hyperbaric & Wellness Center, but I have exciting news:
Not hearing back from Dr. Hurley was a good thing for me, because it led me to find a more reputable, safer, more affordable alternative:
Nirvana Hyperbaric Institute
146 Medical Park Rd Suite 110, Mooresville, NC 28117
Phone: (704) 471-4100
https://nirvanahbo.com/contact-us/
Nirvana Hyperbaric Institute is run by a very caring, nice retired veterinarian, Dr. Roger L. Hunter, who is very knowledgeable and also runs a nonprofit foundation to pay for hyperbaric oxygen therapy to treat PTSD in veterans. I encourage anyone seeking HBOT that is not covered by their insurance to reach out to Dr. Roger L. Hunter at Nirvana Hyperbaric Institute.
Negative Star.
6/23/21 update: Lack integrity. Owner's response is just empty words. My son was a witness to the appointment conversation mentioned above. I never got an appointment reminder; I kept a record and wrote down 7am for the appointment for my record. Later, another naturopathic provider recommended Dr. Hurley, so on 6/11/21, I gave this business another chance: I called and explained what happened, but instead of apologizing for her human error, Jessica made excuses again, saying she'd talk to Dr. Hurley, and I never heard back. I called another provider, who provides hyperbaric oxygen therapy under the medical supervision of a medical doctor (which is safer), got an immediate response, and was immediately given an appointment time. Now, that is professionalism and integrity.
Negative Star. Unprofessional & Unethical. I was scheduled for back-to-back appointments today @ 7am for an exam and 8am for a dive. I showed up and was told my appointment was for Friday--3 days later-- and many excuses were given, including being talked down to and lectured to about how limited my options were, as if I didn't know, had not done my research, etc. Jessica--the person that scheduled me--later called after I posted this review. She made excuses again and had the audacity to ask me to remove this Google review. Totally unprofessional. I will take my money elsewhere. This experience supports Veronica Davis's less-than-stellar experience with this business. read more