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    Hurlbert Sue Ann DVM

    5.0 (1 review)

    Services - Hurlbert Sue Ann DVM

    Pet physical or wellness exam

    Pet vaccinations

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    8 years ago

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    West Spartan Animal Hospital - RIP SWEET MAGGIE

    West Spartan Animal Hospital

    (8 reviews)

    Can you do negative stars for a review. I'd say stay away and find another vet…read more I am in complete horror about this Vet. I brought my basically healthy cat in there. Since coming back home.. That day.. She started throwing up continually and now is basically laying around and barely eating. There is absolute no concern for the animal or the owners wishes. All this vet does is want to charge you more and more to bring your animal back in there. I am completely disgusted.

    I can not say for sure that this practice's lack of thorough and adequate care caused my Maggie's…read moredeath but I certainly feel confident it contributed to it. I took Maggie to WSAC on a Monday morning after she had spent all night vomiting. We had family visiting and I had discovered the kids had left candy all over their room the day prior (Sunday) and was concerned Maggie had ingested some. Dr. Cruz ordered blood work & a xray. The lab work indicated pancreatitis which Dr. Cruz said could be explained by the candy consumption. She said they would keep her the rest of the day to give her fluids intravenously to flush her system and I could pick her up at 5pm and then bring her back the next day for a repeat round of fluids. When I arrived to pick her up at 5pm Dr. Cruz said, "She did well today so I'm going to let you take her home but you HAVE to bring her back in the morning for another day of fluids." With her being released, I assumed she was stable even though she looked absolutely horrible. I was given 3 medications to give her at home, one required it be taken with food. The time between when I picked her up and the next morning when we returned was a nightmare! A couple of hours after getting her home I realized she was unable/unwilling to eat or drink. She did try a couple of swallows of water but in less than a hour she vomited it all back up. I managed to get one pill in her but that was so traumatic for the both us. Her poor mouth was bone dry and there was no way I was going to force another one down her throat. I was afraid she'd choke. We were back at WSAC the next morning at 8am, waiting on Dr. Cruz to arrive. While waiting, a vet tech came over and looked in Maggie's mouth then immediately called Dr. Cruz on her cell phone. Maggie was extremely dehydrated. The vet tech hung up and told me Dr. Cruz wanted me to take her to the hospital in Greenville. The vet tech said the doctor thought she might have something lodged in her intestines. I took her immediately to the hospital. She did not have a blockage but was severely dehydrated with a now VERY severe case of pancreatitis. We were told she was in extreme pain and her pancreas was so large and"angry" , and it was pressing against her other organs, which sickened me. I realized then that all the heavy panting she had done during the night had most likely been pain. Despite aggressive treatment and their best efforts Maggie continued to decline and we were told her chances of her surviving were not expected and we should come see her at that time. Maggie passed away in my arms. The next morning I contacted and spoke to two different veterinarians in the Greenville area who both said their plan of treatment would have been a minimum of 24-48 hours of "in house" stay to give IV fluids, medication, and monitor her levels. I was so angry and hurt as to why WSAC and Dr. Cruz sent her home with something that should be monitored closely due to it being potentially fatal. Dr. Cruz never came in so we asked to speak to the office manager who also never came in. We finally left with a promise of a call. We wanted to point out that we felt their lack of appropriate care had cost Maggie her life and also request that the $1074 we paid them be refunded to help cover the hospital fees. Nikki, the office manager, did call me back to let me know that the reason she was sent home is because they DO NOT even offer in house overnight stays at all and told me that the responsibility was on my shoulder, not their's. She said I should have seen her declining and took her to hospital. How was I to know she was declining?? She was acting no different than she was when they told me to take her home and I left their office. Everyone in that office seen how she looked and NO ONE told me how severe or life threatening it could potentially be or what to watch for. I am just heartbroken and I HATE that I trusted WSAC. RIP my sweet Maggie.

    The Ultimate Pet Lodge - The ultimate pet lodge

    The Ultimate Pet Lodge

    (15 reviews)

    The pets are well cared for and doted over by the attendants. Groomers do an excellent job. Our pug…read moreused to regret going to our previous boarder. Now she goes willingly with the handlers. A little pricey but the best we have found.

    I took my golden retriever there for daycare and I asked if I could tour or see where the dogs…read moreplayed and I was told it's a liability for me to go back there so I thought that was odd because everywhere I have considered- I was able to tour it. But my golden loved going but he would constantly be soaking wet when I picked him up and I finally asked him why is he wet if he's indoors and they said he plays in the dog bowls and I asked them if it was possible to redirect him from not getting wet and they told me if I wanted that then he can play by himself. I also ended up getting my dogs vaccines done by a friend who owns a boarding place in wellford and then they would not let me take my dog back because it wasn't a vet that gave it to him but I had the vaccine file and proof and though I understand their concern- how the owner handled it was so rude. Basically told me it wasn't her problem that I can't bring him anymore. Good thing he won't ever be back anyways. And to add in a grooming tip- my golden had matted ears from playing so much in the water they let him play in every day - that he was getting yeast infections. I asked them to groom his ears and they shaved his ears. SHAVED THEM. He's a golden. My heart was shattered to see them mess up his coat like that. Definitely do not recommend.

    New Prospect Veterinary Hospital - New Prospect Veterinary Hospital

    New Prospect Veterinary Hospital

    (2 reviews)

    This business has closed. The owner moved to FL. It's too bad, because it was a wonderful & caring…read moreveterinary hospital. Our local animal shelter used New Prospect Veterinary Hospital regularly for spaying and neutering the adoptable cats and dogs. Dr. Wadsworth also treated the sick and injured animals in the shelter's care. I miss this veterinary practice very much.

    We were new to this vet. Our vet we had been using for years couldn't get us in. Our sweet fur baby…read moreCoco had stopped eating and not been drinking much. She was 13 years old . New Prospect Veterinary Hospital wrk with our schedule. They were very accommodating. After getting Coco there, they did some X-rays and blood work. The Dr. brought me back and showed me Coco's results. Her lab work was abnormal and she had a large tumor in her liver. The Dr. told me she felt it was time. I went outside and got my husband and my son who had Coco with them. We all went into an exam room. They came in and the Dr. Got on the floor with Coco (she weighed 78 lbs) and gently gave her a sedative injection in one of her back legs. She told us she could tell she was a sweet girl when she looked into her beautiful brown eyes. She had just met her for the 1st time and could tell what a great dog she was. She left the room for a few minutes so we could spend a bit more time with her. About 15-20 minutes later, she came back. Coco was hardly breathing by then. The Dr. Have her the final injection very gently. Coco passed away with her head on my adult son's lap. We were told to take all the time we needed. After a few minutes, we came out and left. Today, a week later, we received the sweetest sympathy card from their office. Everyone had signed it . They are the most kind and compassionate veterinarian office we've ever been too. From the time we walked in, everyone was so sweet. More importantly, they all spoke so sweetly to our Coco. We will always sing your praises to everyone. I wish we had met under better circumstances, and as sad and heartbroken as we are, I have to say New Prospect Veterinary Hospital is the very best. Thank you for everything that was done for our big baby so she wouldn't suffer. Nancy Lynn

    Hurlbert Sue Ann DVM - vet - Updated May 2026

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