Absolutely love how cute this place is! We had a great experience with Hi-Lo Kennel. They were so friendly and send us updated pictures on how our dogs were doing! Sooo good! We will continue to use them in the future! read more

See all

Our dogs love Hi-Lo Kennel! We are very happy with the services provided. Both dogs are at home there. Entering without hesitation. Definitely recommend M.Christie read more

We took our Boykin Spaniel here for a weekend stay and the staff was so kind! I appreciated it being a low-key, one-on-one attention kennel where I didn't feel like I was dropping my dog off at a busy daycare. Our Boykin is older and has anxiety issues, and Beth was happy to accommodate him. Rocket returned happy and clean! We will be back for sure. Thank you! -Carolyn C read more

We board our two small dogs at Hi/Lo Kennels and can not be any happier. The dogs are well cared for and always clean when we pick them up. I recommend Hi/Lo Kennels whenever I can. My daughter even boards her dog there. Thanks for all you do to take care of our dog children. Carolyn Hunter read more

Hi-Lo Kennel is our first call when we know we need to leave our precious pups! They've been able to accommodate our two basset hounds even with last minute notice. We wouldn't trust anyone else to care for them while we are away. Our dogs love going there and are always clean and happy when we pick them up. We have used other kennels in the past and our dogs would come home stinky and without their manners. This is not the case when they stay at Hi-Lo. I would (and do!!) recommend Hi-Lo to anyone looking for a wonderful place to keep their dogs. read more

I would recommend Hi-Lo Kennel to anyone who is leaving their pet for any amount of time! They are clean, well informed and the property is beautiful. My dogs were clean and happy when they returned home. Also, the prices were so affordable! Beth, the caretaker, went above and beyond what was required and was so friendly! Thank you!! read more

Hi-Lo Kennel is the only other place besides home that I will let me beautiful dog Thor stay. He truly enjoyed his time there. He was treated with the upmost respect and given the attention that he always craves. I would highly recommend Hi-Lo kennels to any one with any type of Dog. Our dog is an American pit bull that most kennels are scared of due to his breed. He is nothing but a kind gentle dog and they seen that before he even came to them to pet. He got one on one attention every day and we did not worry after the first 5 minutes there about our little dog. The owner and caretaker live onsite which is a plus in case there ever was an issue. Plus I received daily updates and photos of Thor. read more

We have been using Hi-Lo Kennel since relocating to Simpsonville a year and a half ago for our cocker spaniel, Shadow. After visiting several kennels in the area, we decided that Hi-Lo Kennels would be Shadow's home away from home. Phil and his staff are wonderful and caring people who just love animals. We always feel comfortable in leaving our baby boy with them, knowing he will get the best care. You won't regret in leaving yours with them too! read more

Hi-Lo Kennel always exceeds our expectations. They know our dog and her individual character. We often travel for long periods of time, so we leave her in Hi-Lo Kennel without doubts or fears. The owners are available by phone and in person, they are well organize for dropping off and picking up. It is a place really clean fresh, peaceful, in the heart of a pretty mini forest. We appreciate a lot the great work they do every time we decide to travel. Next time you need a Kennel try Hi-Lo. We highly recommended it!!!!! Mercado Family - Mariposa read more

Boarder Beware of Hi-Lo Kennel: Unprofessional Staff and Hidden Fees! 1. Background: My 37 lb mixed terrier stayed at the Hi-Lo Kennel a mere 22 hours and my bill was an outrageous $49. If this is the kennel of your choosing, be prepared to pay a top-tier rate for a mid- to bottom-tier facility. 2. Check In Confusion: They quickly ushered my dog off to the bath area before explaining my bill would be $49 for a 22 hour stay. I tried to stop them and inquire further into these charges, but she insisted she'd explain shortly. It was obviously too late to turn back. After the fact, it really felt like a bait and switch. 3. Facility Set-Up: The entire dog run was barely large enough for my dog to turn around which added insult to injury when having to pay $49. The inside was damp, stinky and dark. 4. Facility Play Area: Their idea of a play area ($5 extra) is approximately an 8x8 area of gravel. It is genius, really! What dog does not like to play on sharp rocks that quickly turn to hot coals when it is 96 degrees outside. 5. Pricing for Boarding (It is $34 not $17, stupid!): The Hi-Lo Kennel website would be much more intuitive if they just simply stated $34 per night. However, they choose the language of $17 per day which is highly misleading. Please be aware you have other options in the Greenville/Simpsonville area that are cleaner, courteous and worth your hard earned dollars. 6. Pricing for Mandatory Bath ($15): I have had animals my entire 40 years of life and used kennels all over the country. I have never had to pay this charge before. To top it off, I had just had my dog groomed and shaved the prior day and it took the bather all of 5 minutes to bath and dry my dog. The $15 was to include an exit bath, but she was not given one. I had called twice only to get voicemail to inform them I would be picking up my dog. They did not return my messages. 7. Check Out Unprofessional: When I returned a mere 22 hours later, I was forced to swipe my card for $49 buckaroos. What a rip-off! In my quiet frustration, I stepped out of the check-out area to await my dog. I was quite anxious to leave this bad experience in the dust. Meanwhile, a couple approached me. Their affiliation with the kennel was initially unknown. The man asked me if everything was ok. I calmly quizzed why my dog was here for less than 24 hours and my bill was $49. He turned around and left without comment. Then the woman proceeded up to the porch of an adjacent house and attempted to begin an argument with me. Why she had to walk away and scream at me from a distance was quite strange. Perhaps an adult conversation in the immediate area would have been more professional. I then responded, the man asked me what was wrong and I told him. I did not ask for an argument from you. End of story. She, however, continued to scream towards me that I should have known the pricing. I kept my cool and remained silent. My dog was eventually brought out to me and, needless to say, we will never be back to Hi-Lo Kennel. read more