My cat was attacked by a foster dog. PAH took her in immediately as an emergency patient. Her care…read morewas exceptional and at a reasonable price compared to the emergency hospital. She recovered and is doing well. Highly recommend.

Sarcastic, condescending, mocking, indifferent attitude of the desk staff came across continuously…read morewhen my dog critically injured. I profoundly regret relying on the flippant advice of their vets. Go anywhere else for better care without the hostility.

She has to be drugged up before she comes to get services because she has high anxiety! She…read morewouldn't let them touch her last time! Meds are expensive.. Very expensive but that's NOT their fault. The staff are great and understanding. Next week my pitbull goes for a booster shot! I trust them immensely!!

They were all wonderful with my kitty but cost prohibitive for me to go back. It is a shame that…read morethe business end will prevent me from getting further care for my animals there.

If you are going to an after hours clinic you know it will be up to luck to determine how long you…read morewait. Our pet was conscious and able to breathe, so I was fine when certain conditions got rushed ahead of us. We waited about two hours before getting out of the waiting room, and then another two hours before seeing the actual vet. But after 4 hours of listening to your dog wimpering in pain, even the most sensitive and calm people would start to break. I wish someone had at least taken a glance at him and give some reassurance. When our pet was finally seen, the treatment was done promptly. In less than an hour he was returned and we were told to wait a couple minutes for the vet notes and medicine. We waited two hours for those notes. My dog was a miserable mess from the meds, his e-collar, and all his wounds. The lady working at the desk that night was very nice and tried to reassure that we would indeed eventually get to leave. But it is just never something I've had happen at any other format of doctors office before. Usually when places are busy, they do their best to sweep you right out the door. It's this final two hour wait that gets them two stars instead of three. All in all, we were there 7 hours. I would not want to go back, but after hour choices are limited. This place was at least clean and the employees seem nice enough, but I would still encourage your pets not to get sick/injured on a Sunday or a weeknight.

PLEASE READ...LONG BUT IMPORTANT!! I brought my 7 week old puppy to the emergency clinic who did…read morehave a heart murmur to be looked at because she wasn't eating and seemed as if she were dehydrated. First off, he wait was a ridiculous 4 hours for a place where you need immediate care, and then they make you wait in parking lot and don't communicate anything to you. After 4.5 hours I demanded to see my puppy after being told she still had not been assigned to a doctor. Dr. Traynor came in first and said her condition had worsened and she recommended euthanasia. I was shocked because I had not brought them a dying puppy and never intended to euthanize her! She said she had done a sonogram and she had heart disease. She shot down any idea of surgery saying it would be too expensive and when I said I wanted to bring my puppy home, she further argued with me that she was suffering too much for that. Finally, I reluctantly agreed to euthanasia. When they brought my Olivia into me she was already dead. I pointed out to Dr. Traynor that she wasn't breathing, was cold and her eyes were glazed over and she immediately checked for a heartbeat and said there was one so she had to get the medicine in her before I would object. I was so overwhelmed with grief at that point that I couldn't even function. Later, I thought about the whole situation and it just didn't make any sense. It became obvious to me that they put her in an oxygen cage and simply forgot about her, leaving her to go down hill with no care. I later met with Dr Traynor and the Administrator and got more unsettling news. Apparently they don't document when their patients are treated and could offer my no more than a document that said she was sleeping when I asked for proof that they were monitoring my puppy. The sonogram was never noted on her chart and only diagnosis was heart murmur and suggested treatment was euthanasia, which was the only thing on my bill. Dr. Traynor further admitted that when she was initially admitted to the hospital, someone looked at her and decided euthanasia was the treatment. They further agreed that I should have been communicated with and told 4 hours earlier of their plan, so that I could have made a decision earlier on which would have been to take my puppy home. I drove an hour to their facility because they are supposed to have specialists to take care of heart issues but instead they have vets just out of vet school! Lastly, I had a conversation with Dr. Rob Presley, the Chief of Staff, who assured me that they had always had the best interest of their patients at heart but eventually just wanted to pay me off and have me sign a gag order for his insulting offer! I suggested many changes in order to benefit future patients and ultimately clear up problems but apparently he is not really interested in doing that. I have spoken to many of the negative posters here and they are willing to join my crusade to get Upstate to take notice of their short comings and join in the voice to be heard. I will be taking to the media and animal rights groups to get my story and all of the others out there in hopes of Upstate finally taking notice. Please contact me if you want to also partake in facilitating some change so that you beloved pets will get the proper care they deserve! And please do comment if you've had a bad experience so that others will know of the cruel and sub-par service Upstate Emergency clinic offers!

so a couple of years ago, they said my cat had lymphoma and that I should just put him down because…read morehe wouldn't last the weekend. I refused. They then put him on medication. Ever since that diagnosis, I have spent almost $15,000 on that cat. Last month, I learned the diagnosis was absolutely incorrect. He did not have lymphoma and the in Pennsylvania was shocked that another had given that diagnosis. He had a staff infection that had been raging for years because it wasn't treated. He was an excellent candidate for surgery been done years ago. He is currently on a round of antibiotics so that he may have surgery in the future. I would recommend these incompetent people to no one.

TERRIBLE. I have never written a review in my life but this place was so bad I downloaded Yelp and…read morecreated a profile just to leave this review. My dog is very anxious and did not do well well and never does at the vet. All they have were muzzles that didn't not properly fit and no way of holding him on a table with a collar we all just crowded around him. The assistant did not seem to understand basic aggressive dog behaviors. Both the vet and assistant were constantly telling me he was not a bad dog. I was like yeah I know, he's my dog. Terrible experience will never go back, once was enough

We've been taking our pets here for a few years now. Some days it's a little bit of a wait and…read moreothers it's not. Just depends. But having said that, I've had much longer waits at other clinics even having an appointment. The staff is great. They're always kind and understanding. The doctors really care and take time to get to know you and your pet. I find the prices to be affordable when compared to other places I've been. For us, we won't go anywhere else.

I've taken my Boxer here for almost two years. Love the staff. Love it has walk-ins welcome.read more

I would give 10 stars if i could! I am casting my vote for Milestone as THE BEST VET CLINIC because…read morethe people here are wonderful. I had never been to them for regular visits because I recently moved to the area and my Sammy was 14 and doing pretty good for her age. Until the day came that she wasn't doing good and I called them on a Friday morning in a panic. They had me come right up and leave her with them for evaluation, and within the hour had called me back with a diagnosis. Not the one ANY pet owner wants to hear, ever, but their empathy and kindness was truly genuine. They were quick to tend to my sweet girl, and didn't drag out the painful process. They also offered a cremation service that I am so glad I accepted because it was beautifully done and now my memory of my Samantha will be with me FUREVER!

Terrible experience. We were looking for a vet closer to our…read morehouse. We called and had an appointment setup for our new puppy. We got there and were moved into a room. Over 40 minutes later, not one person had come into our room to get the rundown, ask questions, meet us, etc. We are talking a three room establishment..... nothing crazy or that can make me understand why at the very least a vet tech wouldn't have made their way in. My husband went out to see how much longer it would be and was told another appointment before us was 30 mins late, and it would be another half an hour plus a half an hour after meeting with the vet tech. What in the????? Communication was great on phone calls, but this was a miss. We left and will not be going back. It's one thing to be told that at the beginning of the appointment to set expectations, but wasting people's time in the middle of a work day. No thanks. That still does not take away from no one coming into our room. That is not professional in my opinion.

This vet has treated/seen 1 dog and 3 cats for me. She was extremely pleasant, and professional yet…read morehad such a big heart when it came time to have them euthanized. She gave me time and privacy say goodbye and did not rush the process at all. I know that she and her partner, Dr. W, seemed to know all about any animal they were presented with. I think they are the best vet practice in the Duncan area.

The best EVER....so loving and caring, from the front desk, vet tech Courteney and the Vet. They…read moreworked magic with our Charley Girl. I will forever be grateful and so glad they are here in Greer. I can't stop smiling, nor can my kitty