Luis is amazing he did a great job with my layers no one else was able to do pure perfectionread more

I had a very upsetting experience at this salon as a first-time client. I booked an appointment to…read moreget my roots done and was genuinely looking forward to having a little time to myself as a busy mom of two. When I arrived, I had my two-year-old with me in a stroller. She was calm, quiet, and watching a movie completely unbothering anyone. The salon itself was nearly empty, with only one other client present. Instead of being welcomed, I was immediately met with a very cold and judgmental attitude from the front desk. I was looked up and down, along with my stroller, and told in a very rude and inflexible manner that children were not allowed and that I would either need to leave or reschedule. As a mother, it is not always easy to find time for self-care, and I made the effort to come in for this appointment. The lack of empathy or basic courtesy was honestly shocking. There was zero attempt to accommodate, problem-solve, or even speak kindly. To make matters worse, I was charged $75 (50% of the service) simply for having to leave despite the fact that the situation could have been handled with basic human decency and flexibility. I do want to note that Desi, the hairstylist, did try to be kind while witnessing the way I was being treated, and I appreciate that. I understand this situation was not her fault. However, the overall customer service and experience are a direct reflection of the business she represents. This was the first time I've ever experienced something like this at a salon. I left feeling embarrassed, dismissed, and frankly, discriminated against for being a mother. I will not be returning, and I would not recommend this salon especially to other moms. There are plenty of places that treat clients with respect, kindness, and understanding. This was not one of them.

Couldn't be more happy with how my hair turned out!!! Gabbie did a full highlights on me and she…read morecompletely knocked it out of the park with the color. Definitely will be back soon!! Thank you so much

I've been a loyal customer of Monaco Salon since 2017 and have been Damaris's client since 2018…read more She is so good that I followed her to the Bay to Bay location and back to S. Dale Mabry. Damaris is so friendly and personable. She really pays attention to my hair needs and will make recommendations accordingly. I have Alopecia Areata and an Autoimmune Thyroid condition so I deal with hair shedding/fall-out and texture issues from time to time. She has helped to make my hair look healthy, full, and shiny. My needs are usually very simple. Long hair with gray root coverage. Although I did have balayage for several years. It looked really nice, but I use infrared saunas often and it can sometimes be drying to the hair so I've let the balayage grow out since. Whatever your hair needs are, give Damaris a try. You will not be disappointed. They are a bit pricey, but you get what you pay for.

The staff was extra accommodating and helpful after having back surgery. I came in and it was great…read moreservice! The staff uplifted my spirit!

Went to Blo Blow Dry Bar for a hair wash and blowout and had a great experience. It was really…read morequick and easy to get an appointment, which I appreciated. The staff was friendly and welcoming, and the salon itself seemed clean and well maintained. I also thought the prices were reasonable, and my hair felt amazing afterward. Overall a smooth, easy experience and I would definitely come back. ‍

I got my Hair glaze and blowout because my hair was turning into that undesirable orange/reddish…read morecolor after having gone through multiple rounds of highlight/lowlights and color bleaching in general. Meiling was quick to diagnose I needed a nice ash medium brown to tone everything down and add some shine while at it. She did it so quickly and efficiently I kind of doubled on how well it would turn out but I was so stupid for questioning her godliness! Once my hair was washed and blow-dried, it was the awesome dark medium hue I've been fighting to achieve for the past 1.5 years. AND it had nice shine to it. Both my Mom and daughter complimented on how shiny and healthy my hair looked. Will be back for more future glazing by this professional.

Mei-Ling goes above and beyond any expectation you can fathom. Her friendly and funny personality…read morecan put any anxious person at ease. It took months of research to find the perfect stylist and she is the definition of perfection. Her honestly and knowledge of facial framing and color tones, helps with any style to suit your individual look. She guided me to the right warm tones for my dark hair color, which was virgin hair. So to say the least I walked in a bit nervous and left with the biggest smile on my face and holding back tears of joy. I haven't felt this beautiful in a long time, and thanks to Mei-ling, she sparked that light that I much needed.

First visit today. Awesome haircut! Scott is amazing. He is so talented. I showed him a picture and…read morehe worked his gift on my hair. It came out perfect considering he was working with a haircut that he had to reshape and fix areas. He is a great communicator, and a great listener. His pricing is awesome. Easy to book online. Shop is in s good location. Most importantly you will not be disappointed. Check out his IG page. His is highly skilled in his craft: I have finally found my hair person..Thanks so much Scott.

Best salon I have been to in a while. Scotty is an expert in his craft. Great conversationist and…read morejust the vibe is what I loved. Highly recommended Doris

I am on a new hair journey. As I navigate my forties, I'm embracing letting my hair in its more…read morenatural state and accepting it more for what it is. No more dying or blow drying into submission into what it's not. Part of that journey means changing hairstylists. So, after having made a few bad decisions with my hair, I decided to go a different direction. For the past year I've been going here for hair treatments and haircuts. Very nice salon that offers you a beverage while you wait for your appointment in very posh comfortable seating. I met with my stylist and discussed with her what's been going on with my hair. I expressed all my concerns and hair goals and my stylist was very good helping me reach those goals and achieving the look I want. She gives me a lot of good input and feedback while working with me, and with her help, we've turned the clock somewhat with my hair so now it's as healthy as it was when I was twenty-five! Overall great experience getting my hair washed and massaged. They give you two free services (I go with chakras and scalp massage) but you can get upgrades if you choose, which I might take advantage of one day, I don't know. Also some snacks for when you're sitting under the drier with your treatment. May do that too one day.

I want to start by saying that the salon management was very kind and handled my concerns with…read moreempathy, including issuing a refund, which I truly appreciated. Unfortunately, the haircut itself was extremely upsetting for me. I have had bobs before and felt confident going into the appointment. I showed a reference photo and asked for a specific length, but my hair was cut at least 2-3 inches shorter than requested (which is INSANE for a bob) and the result looked nothing like what I asked for. It has now been about 2.5 month (months!!!!), and I still feel genuinely uncomfortable wearing my hair down. Ive been wearing it up worn a ton of hair pins. It's too short to even put into a ponytail, and it's been difficult emotionally to adjust to, especially knowing this wasn't what I consented to. Hair grows back, but that doesn't take away how distressing this experience has been. I feel so awful looking at myself in the mirror... I appreciate how professionally the situation was handled afterward, but I wanted to share my honest experience so others can be very clear and cautious when discussing length, as it can't be undone For reference adding photos of what I asked and a photo of what I got. You can see why I'm still feeling so awful about it and it's been 2.5 months.... how can somebody be so so bad at their job???!!!!

BXTRA Boutique is hands down the best salon I've ever been to. After years of going, I only trust…read morethis salon to keep my hair equally beautiful and healthy. Kelly the owner is so lovely and genuinely helpful, she makes you feel welcome from the moment you walk in. You can tell she truly cares about her clients and their experience. The entire staff is amazing as well, with every stylist having so much experience and knowledge that really shows in their work. They listen to what you want give great advice and always deliver beautiful results. Such a friendly and professional place that always leaves me loving my hair for years now. Not to mention the new salon looks so amazing and is in a great location on Kennedy!!

Jackie is the best! Have been going to her for 20+ years. She is a master at straight hair. Highly…read morerecommend.

I was referred to Caroline by my best friend, who spent years searching for someone who could truly…read moreperfect a short bob with a stacked back, and Caroline absolutely nailed it. Her haircut and color were incredible, which immediately gave me the confidence to book my own appointment. I have long, layered hair, and from the moment I arrived, Caroline was so engaging and attentive. She really listened to what I wanted and was patient throughout the entire process. She did my roots, balayage, haircut, and blowout. I couldn't be happier with the results. I especially appreciated that she didn't overcut and checked in along the way to make sure I was comfortable with the length. She's also incredibly efficient, never rushed, but very intentional with her time, which made the whole experience feel smooth and relaxing. I felt truly pampered, and the little add-ons made it even more special. The salon itself is beautiful and luxurious without feeling pretentious, and everyone there was so welcoming and kind. I've already booked my next appointment and would absolutely recommend Caroline to anyone looking for a stylist who really listens and delivers amazing results!

Unfortunately, my experience at the salon ended on a very negative note, prompting me to write this…read morereview. I never expected to feel this way after 4 years, during which I worked with two different stylists. The first stylist is no longer there, and the reasons for her departure weren't shocking to read in other reviews. My second stylist, Jessica, had always been pleasant & professional until the last visit when she unexpectedly assigned the task of removing my bleach to another staff member. This person accidentally sprayed bleach into my eyes while rinsing my hair, & I realized too late that Jessica was not the one handling my treatment. She had delegated this critical part of the process without consulting me, which was completely out of character for her. I confronted Jessica while she was attending to another client, expressing my dissatisfaction with her decision to let someone else take over without my consent. This was a departure from her usual practice of managing the entire process herself. When the manager approached me, she presented an incident report and inquired if I needed medical assistance, which I declined due to potential costs. I requested the salon's insurance information, but she refused to provide it, insisting she couldn't give me money, which I never asked for. Her inability to handle the situation appropriately further highlighted the unprofessionalism I encountered, leaving me frustrated and disappointed with the salon's management. It's common knowledge that businesses maintain insurance policies to shield themselves from liability. My boyfriend asked the manager if she could provide cream for my face in case the bleach caused irritation, but she responded rudely, stating she couldn't help. Prior to that, while waiting for me in the lobby, he was informed that phone calls were not allowed inside & that he needed to step outside. Ultimately, she asked us to leave the premises, displaying a rude & anxious demeanor, even threatening to call the police. Such behavior is completely unacceptable, especially after an incident where bleach, water, and shampoo were splashed into a client's eyes. I cannot recommend this establishment under the current management. It's disheartening to see individuals cut corners in their jobs, passing responsibilities to less knowledgeable staff, which ultimately harms clients. We requested that the manager have the owner contact us, but that call never came. Sincerely, Alicia Valdes ----------------------------------------------------------------------------------------------- The owner's response to this review is below, along with my reply to clarify a few points. It's important to ensure that all communications are clear & straightforward, addressing any misunderstandings directly. Rebekah N. Business Owner May 11, 2026 (Rebekah) Alicia, we have tolerated your behavior far longer than we should have. Years of complaints, manipulative behavior, attempts to get free products/services, and creating issues at appointments have made it clear that you are not a client we are willing to continue accommodating. No one here wants to do your hair..its exhausting. (Alicia) Rebekah, there is nothing about me that should be tolerated; rather, you should have felt privileged to have me as a client. If you're referring to Courtney, your previous stylist, she consistently quoted one price but charged another. I have been the one enduring poor service, despite paying the inflated rates. I've seen your numerous negative reviews about this misleading practice affecting other clients as well. My experience with Courtney was particularly disappointing; her haircut made it seem like a child had taken over. During one appointment, she left bleach on my hair longer than necessary, ignoring my complaints about scalp burning while she took a lunch break, which ultimately resulted in a burn. I overlooked three unsatisfactory services from her. This is why I decided to give your salon another opportunity with Jessica. The "free" service was actually a donation to my non-profit organization, not for my personal benefit.(Tax Deductible for you). I did not request any "Free" products, but I did ask for a birthday discount both a month before and after my birthday, which was denied each time. I also referred my boyfriend to your salon and inquired about a possible discount for us. Although I was told yes, we ultimately chose not to go ahead because of the way you treated us. (Rebekah) Attempting to sneak back into the salon under another another name after being dismissed was deceptive, inappropriate, and honestly embarrassing. No one on our team is willing to service you moving forward. (Alicia) My mother booked an appointment, which she transferred to me. (Rebekah) You are no longer welcome at either of our salon locations. Stop contacting us, stop attempting to book appointments, and STOPPPP showing up at our businesses. (Alicia) I won't. Shame on you & staff!

Becky is excellent and efficient with her hairstyling abilities!…read moreShe has a knack for making you feel comfortable and welcome!

It was my first time coming here after a recommendation from my boyfriend. Becky cut my hair…read moreamazing! She gave me great advice on what hair style would suit my face. She totally killed it, I usually don't cut my hair often but I'll definitely be back if it's her!!