This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

Last July I drove down from upstate New York to buy a 2015 Mazda CX9 I saw on the internet from…read moreReliable Car Connection. Since there was no guarantee, I wanted assurance there were no mechanical problems. I was told one of their mechanics had checked the car thoroughly and there were no issues. So I bought the car and started my drive home. Since the gas gauge showed an almost empty tank, i stopped at a gas station for gas. First problem, I could not open the cover latch of the gas tank. I had to borrow a screw driver and pry the cover open. The cover latch spring was broken. As soon as I left the station, several people honked their horns at me and pointed to the rear of the car. They said I was leaking gas all over the road. I thought it was because I overfilled the tank and drove on. However, after about 5 minutes of driving I noticed my gas tank now only had half a tank of gas. I filled the gas tank again with the same problem. I obviously had a gas leak, But I needed to get home that day so I only stopped for gas when almost empty and added only half a tank. But there was another problem, a red light kept flashing on my dash. I checked the manual and discovered I had a low oil pressure warning problem. I checked the oil fill gauge every time I got gas and did not lose any oil. But the engine started to misfire so I drove a slow 50 miles per hour. There is more. When it became dark I turned on my headlights but the road was still very dark so I had to use my high beams the rest of the way home. I finally arrived home late in the evening. The next day I took the Mazda to my mechanic for a thorough inspection. He found a big hole in the gas tank, faulty oil pressure sensor, engine misfiring because of worn spark plugs and wiring harness. and burned out headlights. I called Reliable Car Connection with the results of this inspection and they said they would send me a check for $500 to replace the gas tank, that was all. So I had to pay over $2,000 for the needed repairs. So much for the thorough inspection of my Mazda by Reliable Car Connection. The Mazda I bought was unsafe. The leaking gas tank could have resulted in a serious fire and personal injury. Thankfully that did not happen. The failure to replace the faulty oil pressure sensor could have resulted in major damage to the engine. It remains to be seen if that is the case. The burnt out headlights made night driving very dangerous. Based on my negative experience detailed above, it's obvious I would NEVER recommend anyone buy a car from (UN) Reliable Car Connection. Vince A

Not So Reliable Car Connection, Sold me my first car for $10,000 with 90k miles with a broken water…read morepump in the middle of December so the car had no real heat, took a week+ and $350 to fix since there's only one guy who works on the cars there. By January I was left stranded because the gaskets on my transmission had completely blown n poured all my transmission fluid. Had to have it towed n fixed for an additional $200+, not even two weeks after it being in the shop for a week it had to be right back for basically 2 full weeks and its just given me countless more problems. I would highly suggest not buying a car here they are very much not reliable. Likely make all their money selling customers flukey cars in hopes they spend more money there to fix it. Additionally the car I had originally went to look at had a visual bullet hole in the fender, the photos online are not what you will see in person!!

Great service!! Jeremy was extremely friendly and helpful.. he made my buying process seamless and…read moreless stressful.. I come from New York and was nervous in being 2 hours away but he made it seamless for me .. answered my many questions and was honest with me even if it meant I didn't like which I respect because it's hard to find a honest salesman.. all in all very satisfied and happy I chose to deal with auto world .. the whole crew was great and place was clean and I felt safe !!! Most of all truck was mint and value was great for me Thank you

Bought a 2013 Subaru Legacy Limited, on the left of the car there is clear packaging tape holding…read moretogether various wires that if the tape were to fail would fall into the tire and destroy everything. There was tape around the coolant tank which after I removed it the tank started to leak. the car has a dead battery that isn't being properly charged (either from the alternator or serp belt). if your looking to buy a car here don't it is not a good idea. The dealer failed to point out any of the above that I mentioned do not believe a word they say.

Great service from a family business! They are trustworthy, reliable, professional, and reasonably…read morepriced. My whole family has been using them for years and we will continue to use them personally and recommend them to everyone we know!!

We've been using their Auto Repair service for many years and haver been very satisfied with their…read moreservice and costs

This review is for the auto repair and service and not buying a car. I had a 10:30 appointment on…read moreSaturday, 3/29, for an oil change, tire rotation, and 8,000-mile check-up. The service took two hours to accomplish. It was a bit longer than what I was expecting for having a reserved time, but I understand due to the day being a Saturday. There was complimentary coffee and snacks while I waited, and the lobby and waiting area were clean. Though it felt by design that the dealership was in the same building with signs to tell you that you could get more for a trade-in due to the market. It can be annoying since I just got the new car last year. But there weren't any pushy sales people there to sell you a newer car. The service was good. My oil change was free, and the tire rotation wasn't included in the deal of my new car. I also didn't get any pushy upsells of maintenance, which is good. But recommending this place for general car services, I'm not sure about that. I only went due to the free oil change and 8,000-mile inspection. You might be better off going to a regular mechanic. If you have an older and potentially run down car, I can see traps that could have you in a spot that you can be pressured into buying a newer car.

TWO WEEKS, THEY SAID…read more I took my 2014 Kia Sorento to Allentown Kia on Thu, July 24, 2025 to replace the A/C condenser. My advisor was Anthony J. The repair seemed fine--until I noticed on Sat, July 26 the front bumper wasn't sitting flush. I returned immediately. Anthony said the bumper had to come off; we booked Mon, July 28. At that visit, I was told a broken bumper clip meant a full bumper replacement that had to be ordered, painted, and installed--"two weeks." In the meantime, they taped my bumper with orange tape "for safety." Through August, every phone call and in-person check yielded the same answer: "two weeks." (Think The Money Pit--two weeks, two weeks, two weeks.) On Fri, Sept 26, I emailed Frank Maglio and Marc Fulmer with photos of the orange tape that had been on the car all summer and my concern it would damage the paint. Marc scheduled me for Fri, Oct 10 and promised a loaner and that the bumper would be on site. Oct 10 (7:30 a.m.): I was told I couldn't get the loaner without a $200 fee--a cost no one disclosed in advance--so I had to leave to grab a credit card and be late to work. Then I was told the job would take another two weeks. Wed, Oct 15: Text update from Anthony--actually "about three weeks" because "just because the bumper is here doesn't mean much; it still has to be installed and painted." Fri, Oct 24: I emailed Jake Lebowitz (GM), attached the paper trail, and said I'd pick up my car and seek legal counsel. When I arrived at 7:30 a.m., suddenly my vehicle was ready. But wait--more issues: On Fri, Oct 31, the hood wouldn't stay up (safety hazard), and my key fob stopped unlocking the car normally. I was patient because the car was drivable, but this was months of delays, surprise fees, and poor communication. I also felt I wasn't taken seriously--at least in part because I'm a woman. Recommendation: Think twice before bringing your vehicle here. Posted after waiting... two more weeks. -- Cynthia Santiago

We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

Just had an amazing experience at Drivetime Allentown. They were so nice and pleasant to work…read morewith. They went above and beyond to make us happy and got us into an amazing car, when no one else would give me a chance. Thank you, Nicole!

My Name is David Morales, Drive Time located at 2221 Lehigh St, Allentown, PA 18103, sold me a…read more2014 Ford Escape, I have had the vehicle only 4 months and the following issues occurred which were not covered by the warranty. a Right ABS Sensor, Temperature Sensor and a New Battery needed to be replaced. Also the Rear Shocks needed to be fixed and the Right Axle needed to be adjusted these repairs are over $2,000. The vehicle also was in desperate need of an oil change it was as thick as sludge which was surprising because I barely put a 1,000 miles on the vehicle. I do not recommend doing business with Drive Time, from the diagnostic I did these issues were with the vehicle when I bought it.

Very sweet people, good prices. Big thanks to Jerome for…read morehelping us out! Very beautiful building, cars. Was worth the drive.

I went on line found a car. There was an appraise my car link. It said 23995 they sent me an email…read moreto confirm. I went to the dealer they said idk where you got that. It showed in the email Scott family of dealerships. They said we will give you 18000 wtf 6000 less. Then they said 20000 and said my car was in a minor accident. So was the car I was looking at from them. But my car was worth less and their car was worth more than book value with an accident. Don't waste your time dealing with Scott cars. It's bait and switch you sit there 11/2 hours while they play ' let me run to my manager and see what I can do. I am trying for you'. What I found most offensive is they valued my car below the lowest just grade car of 21k. I do have scrapes on the rims and I do smoke but the rest of my car is great only 17000. And they say my car is below the lowest level of junk.

Been contemplating this review for awhile From the start…read morepressure lies not holding up to what was promised .. NOW selling to another deal shop so they don't care how the customer feels . Was told well you bought it used right I was promised all would be taken care of Not the case at all turn over of staff very high Stay away if you want a smooth positive relationship with this company I was never being difficult I was always respectful and nice even with all the issues but things have changed

I have a black 24 GR Corolla. I bought it here but never go to dealerships to get work done. There…read morewas a recall, so I had to. I drop my car off. Service is fine but they decide to send my car, without asking, through their car wash causing swirl marks over the paint. This is a hand wash car only. Toyota black paint is difficult to maintain. Not everyone is particular about their car, I get it, but I am. I question them on this, they deny sending it through their car wash. I push on them, they call me back and tell me the truth. I also have dash cam footage. I just had the car paint corrected and ceramic coated, which I now have to do again because of their mistake. I will never step foot in this establishment again. These are not your cars, you can't just do whatever you feel like doing with them. I'm waiting to hear from the service manager to understand how they will compensate me for their mistake. Never again.