Bought 28g of Blueberry Kush. The ENTIRE oz had seed in every bud. After requesting credit/refund, they tried to credit me $20 towards my next purchase. Ridiculous way to take care of your customers. When speaking to the manager, it was obvious he cared more about making profits than taking care of their customers. I highly recommend to avoid this company at all costs, there are other companies out there with integrity. read more

I been a customer for the past few years. At first they was great on time and professional. I made orders once a month for the last few years. The last five times I made an order it was late their 1-4 hour window was more like 6-8 hours for me. I live really close to their shop. Then there was times they ran out of product and tried to upsell me to some other product that was not what i wanted or could afford due to me being disabled and on a limited budget. This last time i ordered it was 6 hours no word so sent them a message they apologized but when the driver pulled up just showing my id he jumped on me saying he can't do anything close to the car to get back into my yard. I gave him the money checked if it was the right order and he just left. What happened to giving me the option to get my change? Nothing just got in his car and was gone. I messaged them asking and still no response. I will not shop here again and don't recommend them to anybody if they're going to keep your change be rude, late and tax you like crazy. Ya $43 dollar tax on a $55 dollar order is crazy. Only three cheap items that won't last a week compared to the five or more i used to get for the month. read more

Living in a rural town, we do not have local storefront dispensaries... I tried utilizing our "local" options for recreational delivery, but they came up short with selection, or they price gouged on their product. I stumbled upon the Humble (pun intended) and was met with exemplary customer service from start to finish, an easy to navigate website in which I could see the potency of the product I was ordering before hand, as well as start to finish communication with their customer support team. They clearly state their delivery cut off times, as well as offer a pre order calendar up to 14 days in advance! The on top was the minimum order requirements... Thank you Humbleroot for displaying what a good delivery service should be! read more

Humble Root has a great selection, good deals, and speedy deliveries. I had an issue with them once and the manager didn't handle it how I expected it to be handled. The owner reached out to me later and personally made it right. He actually went above and beyond what I felt would be a reasonable resolution. I am changing my review to 5 stars because they didn't have to do this and it showed the type of character they have over there. Thanks Humble Root! read more

Ordered from this company at least 10 times. Every interaction has been good and smooth until this most recent. I placed an order before the store opens in hopes of getting one of the first delivery windows. I usually receive a text once the store opens confirming they received my order with a time frame of when the next driver will be coming to my area. Not this time, I had to call them 20 minutes after they opened to confirm they even received my order. They then text me mentioning they are out of one of the items and offer some equivalent items. I text back with my selection almost immediand no reply. 30 minutes later I get a call mentioning the same exact thing. I mention I texted back already and the dispatcher tells me the internet was down. (What does internet have to do with cell service to receive a text message?) I then tell him my selection and ask if there's an eta yet. He tells me the next driver will be leaving shortly. I then ask if it'll be delivered within the usual time frame from when the driver departs. The dispatch told me that he will prioritize my order because of them taking an hour to even get my order in, and it'll be one of the first deliveries. Well I just got a text 20 minutes after our convo stating the drivers on the way and it'll be about 2 hours. Literally wasting my time and goes against everything this guy just told me on the phone. If it wasn't for the particular brand they have in stock, I would've just gone to a dispensary. Edited 5/21/20: Since this last review, they have implemented an automated system that updates you with a current ETA via text. You just click the link provided and it'll show you how long til your order arrives in real time (once a driver leaves with your order) similar to Amazon's delivery map. I appreciate the addition of this as it eliminates any confusion on arrival time. They even reached out fairly quick when some items were out of stock to make sure I knew what other options were available before the next driver was scheduled to leave. I have to give this company credit where credit is due, they actually work to improve every time I order from them. Which is why I had to update this review. Be sure to give them a try. read more

Great products, great service. Humble Root carries everything that you would expect to find at your local California dispensary, plus a little more. They have all the big-name brands like Alien Labs, Connected, Karma, Select, Ascend, and much much more. Sales are posted weekly on the website and are always different, so chances are you'll catch a great sale on something that you love. This is a delivery-only company, and the service is fantastic. Basically, it brings the "dispensary experience" to your doorstep. They are discrete, professional, and fast. I have always gotten my delivery in under an hour. The delivery drivers are always friendly, but chill. They do have to follow the rules just like any dispensary, so make sure you have your ID and cash ready for every order. Shoutout to Cassidy, who was my delivery driver today and urged me to post a Yelp review. She was quick, professional, and a good communicator. read more

Humbleroot has always been my go to dispensary and I haven't gone anywhere else since my first experience! They always go above and beyond to make sure that your order is correct and is always delivered with a smile on each person's face. I have a golden retriever who is extremely friendly and likes to greet them at the door and they never mind dealing with his little outgoing self. I also adore the new stickers they put in my order! Made my entire day getting them! Love it! read more

Humble Root - Cannabis Dispensaries Near Me

Excellent Customer Service and reasonable prices their something for every budget highly recommended

I have been ordering from Humble Root since August 2018 & I wouldn't order from anywhere else! You can't beat their selection! I HAVE NEVER SEEN, SMELT OR SMOKED CANNABIS THAT GOOD EVER! Not only do you get the highest quality products but they give you a discount on your first 3 orders. You can also get a discount for referring a friend. There are always promotions & they even throw in cute little freebies to thank you for orering from them. They truly are Sacramento's Premier Online Cannabis Delivery Service! read more

See all

Very pleased with my order. Delivery was fast and the delivery driver was very courteous and informative. Will recommend

Always a great experience with humbleroot! Thank you Angie you were so nice and helpful!

Bad customer service. And always takes too long. They get the address wrong. Never ordering with them again. Not worth all the stress!!

First time order went very smooth! I was in contact with a hostess for the whole ordering process. They were very responsive and good about letting me when my order would arrive! I appreciate your same day delivery read more

Easy to navigate website with a variety of products for any occasion. Professional and friendly customer service and quick delivery. What more can you ask for? Highly recommend using their service...beats having to drive and sit in a waiting room...and it's less expensive than the shops downtown! read more

Excellent customer service. Fast delivery. Fair pricing. Highly recommend these folks

I am very grateful for these warriors that keep the medicine coming. Smooth transaction, friendly service and very safe. I will continue to support and recommend them. I have a hard time sleeping and sometimes eating. Thank you for being here for my medical needs. read more

Great service, friendly people who will work with you to ensure your shopping experience with HR is smooth and painless. The drivers are nice, courteous and oh so friendly. I have shopped around quite a bit, but I always swing back to Humble Root because they have one of the best selection of products available on the market today, ... and I mean in every category. read more

Took longer than I thought but what can ya do. Good product minus the hydration packs but that's just me. I'm happy with what I got.

Always good prices for the Vapes I like. Also 12$ Kushy Punch I mean c'mon! Also love getting free swag! Sometimes the time frames are a little long but still better then having the leave. Keep it up Humble Root. read more

Love everyone at Humble Root. Whenever I call with questions they are always helpful. Hennessy is tremendous. Very knowledgeable and patient helping me to make the right choices. Today, Meghan made my delivery. I wish we could clone these girls. The world would be a better place. I've used a couple of dispensaries but Humble Root always gets my vote hands down. Thank you for your unsurpassed customer service on every level. read more

Great selection and excellent customer service. By far the best that I've tried! They always have the best bundle deals too! I've tried at least twelve other delivery places and this is the best! read more

I love humble root I always get what I need and the people are very friendly when they come to my home Bianca is the one that delivered today and she was very kind and notable and gave me the information on getting a gift bag and so that's what I'm asking for letting you guys know read more

Humboldt route is great I was going through a different delivery service which name I will not mention humble route and goes beyond my expectations for delivery service they are very professional very kind nice and respectful read more

I've been ordering from Humble Root for a little over two years. The staff has always been extremely helpful and pleasant. They carry the cartridges that I need and are very prompt with delivery. Support the Pineapple Fam!!! JD read more

I've ordered delivery twice now with these folks and I've been pleased with both orders. Its a little more expensive than going to the dispensary myself, but it's a great alternative when you're hunkering down and don't want to go out. Both times the drivers practiced good physical distancing protocols during the exchange. The order is attractively packaged in a branded box with a sticker showing who filled your order, and a receipt stickered over the opening. They had the vape carts I like in stock when my regular shop was out, so it made sense to spend a little extra and get the product I wanted with the added convenience of delivery. They'll be getting more of my business in the future. read more

I have been using and enjoying humbleroot for a very long time, until...420. I got one of their bundle deals and all three tins of gummies expire in a week. I understand them closing out close to date items at a great price but one week is not reasonable. The gummies were an awesome price, but I did have to put in a regular order to get that deal. I could have gotten deals at other dispensaries but stayed true to humbleroot. I wouldn't have gotten the deal if I knew I would be getting inferior product. read more

Great customer service! Every time the delivery driver was super friendly and extremely helpful. Also, you guys are the only ones that have a variety of shatter on your menu. Almost every place in Sac has stopped selling shatter, and that's our favorite concentrate. Thanks so much for being an awesome company! read more

Great help ordering on the phone and service was on time and delightful!!

First time customer. Signing up was easy and received 10% off. Awesome selection and pricing. Andrés is the man! Excellent customer service. My new go to delivery service. #PineappleFam #StayHumble read more

Excellent delivery service that took about 2 hours from ordering to delivery. Website ordering is easy and they have brands not found elsewhere with competitive prices. Delivery driver Hennessy is professional yet friendly. read more

Absolutely my favorite delivery service ! All the drivers i always encounter are polite & orders always come accurate and on time

Absolutely fabulous service. Delivery guy was super knowledgeable about my product and the products rock. Not to mention the cute boxes

Great products and good service. My go-to delivery for sure. Wait time can be super long sometimes so order early!!!