I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I was looking for a sleeping bag for my annual forage trips. The person I asked to help me choose a…read moresleeping bag was not helpful at all. He did not ask me any questions, so I had to tell him my budget, what is the feature of the sleeping bag I am looking for. He did not have any recommendations for me. All he told me was what is the regular price range of sleeping bags, and yes or no to my questions. He did not tell me his name nor, did he leave me without asking me anything else I can do for you? This staff is not a sleeping bag sales expert nor knowledgeable at all. Very bad shopping experience. I was looking for my lifetime gear for the next 10 to 20 years. This shopping experience ruined my day. I do not go back to this store for shopping again.

Went there for service and learned so much about how bicycles work. Great service and very friendly.read more

This was my first time here and I'm so glad I choose this place. I needed to get my new skiis and…read moreboots fitted for an upcoming ski trip. The owner not only did the alignment for free, he also walked me through how to do it step by step so that if it ever came out of alignment, then I could fix it myself. That was really appreciated! He was also able to do the wax and sharpen the same day as they were closed the next day, and my flight was the day after that. Great service!

I have to say what a great collection of staff you have there. Everyone is so friendly, helpful and…read moreseemingly extremely knowledgeable about the business. I've watched them work and they are always busy, friendly with each other and helpful to their fellow employees. I have nothing but good things to say about Venny, Will, Dana, Abby, Thane and others. It's just a pleasure doing business with Edge and Spoke.

Given there isn't a skilled race ski tuner in Portland, I learned about Edge and Spoke from many of…read moremy racing friends. I was excited to get them done on the day I was attending a party on Vashon Island. Unfortunately, when we arrived, we learned the tuning machine was being repaired. So, that meant I'd have to leave them and return the next weekend to pick them up. I wasn't happy with having to make a second 7 hour drive in one day. Thankfully, these guys do quality work. Full race tunes on 4 pairs of skis were perfect. But, the best part was the binding tech. He discovered mistakes in my setup that resulted in a broken shoulder this Summer. I'm so happy to learn of that and to feel confident in my binding/boot interchange again. I highly recommend.

Ryan set me up Donte for a float on the Skagit. Donte is a great guide. I highly recommend him…read more This was a last minute trip, but Ryan and Donte were great at making it work for all of us. This is a great shop and Donte was fun and educational. I really appreciate him. Donte: The tug is the drug!!! Cheers

Incredible customer service!! Ryan helped me get set up with my first setup. The selection was…read morefantastic and hooked me up with free leader, free hard case, and half a dozen flys! Cabelas can really make shopping feel kinda hostile but here, everyone is so nice and happy to help! Will be back

Refreshing to say the least. I was ready to give up after having made at least six calls to many…read moredifferent stores and websites, until Patty on 4th Ave., So. in SEATTLE answered the phone. Fortunately, while I was allowed to hold, she went to extra mile, through a couple of their different departments and found what I was looking for. Patty then got back to me on the following week to tell me the item had been sent to me as requested, which arrived today.

Many employees don't know what they are talking about, especially the Fishing Department the one's…read morebehind the counter are pretty rude at times. This is ALL from observation not experience,if I needed their opinion I would go elsewhere..

100% everything. High quality, easy to use and great board for the price…read more Our family could not be happier with this board. Husband, dogs and myself are all having a great summer out on the water. Highly recommend.

My cousin reintroduced me to stand up paddle boarding last summer! My first experience was at the…read moreShilshole Bay Marina in Ballard and that was not the greatest experience. So after last summer I started looking for my own inflatable stand up paddle board. I was skeptical with the ones on amazon/Costco/Dick's/ etc. It was either put down at least $1k for a good one (paddle sold separately for $100 and up) or take your chance on a lower quality one. While searching letgo, I searched for a inflatable SUP and saw Parker Paddle Sports ad for their SUP. I checked out their website for more information. They are based here in Kirkland, that was a sign for me as I always try to support local. The SUP kit comes with a air pump, repair kit in a bright orange waterproof container, paddle with adjustable height, bottom fin for steering that snaps in on the bottom. Tim, the owner, greeted me outside his home. He had inflated a board for demonstration. He showed me how to inflate and deflate the board. Went through all the components that came with the bundle and explained how the boards were structured. I inflated mine at a near by park and it was super easy to inflate (under 10 for me, I get distracted easy). It's a bit heavy at around 20lbs with everything in the backpack. What's keeping me from giving 5 stars is I'm bummed about the backpack and lack of leash. The backpack kinda feels cheap and I hope that it will hold up with the use I will be putting it through. There is a leash connector on the board and I wish a leash came with it to be a complete beginners SUP. I'm a huge fan of Parker Paddle Sports. I can't wait to pursue family and friends to join me and send them here to get their own board!

Jarrett Grimm, who is the Supervisor of the Seattle store for evo.com, provided amazing service…read morewhen I came in to pick up a Specialized Turbo Vado 3 EVO 5.0 today. He made sure the suspension was calibrated for me down to the pound, wheeled the bike to the shop so that the smart features were working properly (it required expertise from the technicians), and even crawled into the cab of my truck to get it to fit, then had me lift the tailgate, such that he had to contort his body to crawl through the tiny window to get back out (he insisted)! You can't find service at a company where an employee will sacrifice their body to guarantee gear gets home safely, except at evo, apparently.

Such a cool store. It's huge! The highlight for me was finding a cool Seattle T-shirt that looks…read morelike Seattle. It's an Evo Seattle branded shirt that fits a lot like a Carhartt. They also have outdoor gear consisting of hiking, mountain biking, and snow sports. Cool store to check out.

Stopped by to check out the shoes. They didn't have what I needed at the time, but they do offer a…read morevariety of sports products. There was plenty of parking out front, and the staff was approachable and friendly.

1 star I'm a…read morefrequent customer at the Crossroads Bellevue DICK'S because my children play soccer, and we regularly purchase their shoes and equipment here. My experience on October 31 around 2:20 p.m. was extremely upsetting. I came in to return shoes purchased on October 24. My son wore them only twice, and they caused cuts below his ankle that made him bleed. A friendly female employee initially assisted me and appeared ready to process the return. An employee named Conner stopped her and called a manager. Conner did not acknowledge the questions I asked him. The person presented as the manager approached me aggressively from the beginning and accused me of mistreating both employees, which I dispute. I repeatedly explained that I had not disrespected anyone. I even asked the woman who initially helped me whether I had been rude to her, but she did not respond. The manager continued speaking aggressively, refused the return, and ordered me to leave the store. He was not wearing a name tag. To be completely transparent: only AFTER he had spoken aggressively to me and ordered me out, while I was already leaving, did I call him a "fucking idiot." I regret using that language, but it is important to be clear about the sequence: his aggressive treatment and decision to kick me out happened BEFORE my insult. He then challenged me to repeat it outside and repeatedly told me to wait for him there. I told him nothing was going to happen. He removed his DICK'S shirt and appeared to be heading outside before turning back. I perceived this as an invitation to a physical confrontation and felt threatened. I understand that a return can be denied. What I find unacceptable is being treated aggressively, ordered out of the store, and then challenged to a confrontation outside by someone acting as the manager. I have submitted a formal complaint to corporate and requested that they preserve the surveillance footage and investigate the entire interaction, including my own words and actions.

Hidden gem in U District / Ravenna area. Very reasonable prices for a ski boot punch, service was…read moreattentive and return timeline was great.

Most outdoor gear manufacturers offer only unisex glove sizing anymore, making it very difficult to…read morereplace my lost men's XL fleece gloves. I am an old woman with crippled arthritic hands that don' t fit into unisex gloves. Only bandanas and adjustable baseball caps should be unisex! I spent many many hours calling stores and shopping on line. Finally, when I isited Mtn Gear near U Village, the owner pulled out a pair of lightweight Black Diamond gloves that fit my hands perfectly! I was delighted and will be back again.