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Huma Rashid, DPM - Smooth Stride Podiatry

5.0 (1 review)

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5 months ago

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Foot & Ankle Care Associates

Foot & Ankle Care Associates

4.0(2 reviews)
0.5 mi

Hi- I'm new to foot/ankle injuries. Dr. Patel and Dr. Suh helped me understand my first injury; it…read morewas a grade 2 ankle injury sprain. They were very courteous. I was able to talk with each of them for about 5-10 minutes per appointment. They seemed to be in a rush. I went to them for a second opinion, and they answered my questions and confirmed my self diagnosis. :::Appointment Experience::: My appointments lasted for about 30-40 minutes. Most of the time was spent with nurses. They were courteous and knowledgeable enough to answer most of my health questions, but I did not like the fact they had no straightforward answers for my financial/cost inquiries. They kept providing services, saying "we'll need to do this...we'll need to do that...", and whenever I asked how much something would cost they would say, "we'll know after it comes back from the billing department first". After confirming my self diagnosis was accurate, I decided to cancel the 3rd, 4th, and 5th scheduled appointments and check-ups. :::Expenses::: Below, I list my expenses: 1. Appointments with Dr. Patel --- $206.00 (two appointments, Day 1 and Day 2, four days apart) 2. 3 X-ray Ankle views --- $110.00 3. 3 X-ray Foot views --- $110.00 (this was unnecessary because Dr. Patel said it was an ankle issue, but the nurse went ahead and did it anyway) 4. Casting Short Leg Walker --- $464.00 (unnecessary considering severity of the injury and it was only used for 4 days) 5. Appointment with Dr. Suh --- $135.00 (Day 2, repeated information provided by Dr. Patel on Day 1, no new information) 6. Walker Brace Aircast --- $215.00 (this is $60 sold on Amazon, the nurse said she did not know how much it would cost and she did not clarify that I had purchased it. She said "you'll need to wear it temporarily", and when I asked when I need to return it she said, "when you're done". :::Payment::: I have delayed my bill payment for over a year. I called the office/insurance company about 3-4 times to see what expenses I could remove. I was able to remove expense #3 in result, but nothing else. I'm making my payment now (a year later). About 19% of the total charges was covered by my insurance. In total I paid about $915.40 for my two appointments. :::Summary::: During my appointments, I felt the nurses and doctors did not communicate well with each other. Either that is the case, or they purposefully added inessential services to increase the amount of money they can charge, (from me and from my insurance company), which would be a shame. I wouldn't not recommend these Podiatrists, but I do encourage new patients to ask questions and be 100% sure what they will be paying for before accepting any service in the building. This will ensure patients will have a fair treatment as well as get a quality start in their recovery journey.

The BEST Podiatrist practice in NJ Dr. Patel and his staff…read moreare amongst the best group of podiatrists specialist I have ever encountered. Their office is extremely clean, organized and they run on time. You can tell they are very structured and every patient is treated kindly. Dr Patel is an awesome surgeon and has helped me tremendously with my foot issues. You won't be disappointed with Dr. Patel and his staff.

Huma Rashid, DPM - Smooth Stride Podiatry - podiatrists - Updated May 2026

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