This place destroyed the sides of my frets and fretboard doing a fret sprout repair. When I emailed…read morethe owner, Jeff, to inquire about why they did this to my guitar, he tried to justify his shop's poor work based on the quality of my guitar. He said this instrument as well as all the other instruments I brought into his shop to have work done were "Chinese made junk that weren't of any quality to begin with". I guess that justifies doing a poor repair job according to Jeffrey Benske, owner of Top Shelf Guitar Shop. He also said I constantly badgered him about spending too much money on repairs, which is a complete lie. I was just trying to spend within my budget, that's all. I was never super aggressive toward anyone at this business at any point. But, according to Jeff, I'm in the wrong since I brought cheap guitars into his shop. How dare I not bring in a 2,000-dollar Gibson or something of that sort and instead bring in a 200-dollar cheapo! It's my fault for having the audacity to bring in a cheap guitar, hence the cheap repair work! I guess I deserved it! Yeah... Right. Get out of here with that attitude. Honestly, I could say a lot more about this place because their poor work on most of the guitars I brought in over the year and a half I came here for repairs has caused me great distress as well as set me back in terms of repair work on my guitars. However, to save me from going insane, I will just post the pictures of my guitar with this review and the screenshot of the email I received after I inquired about why my guitar was ruined. I think the pictures and email speak volumes about the type of people you will be dealing with when coming into this shop for repairs. There is nothing that justifies this type of low-quality, low-effort repair work, no matter how inexpensive your guitar may be. If the sides of your frets not getting destroyed matters to you along with not dealing with arrogant, elitist business owners, I would stay far, far away from this place. I truly believe Jeff is unfit to own a guitar repair business based on my interactions with him and based on his shop's unfortunately poor work on my guitars.

Excellent repair and set up guys...fair prices on vintage equipment..mostly guitars and amps....5…read morestars

These guys were great -- super helpful. I had a cedar chest that I bought in Albuquerque. When I…read moregot it moved here to WI, one of the legs was broken. They were able to quote me a price based on photos. I dropped off the chest, and they were accurate on when it would be ready. I was out of town for work, so they held it for a few days. The guys are super friendly and easy to work with. I have other wood furniture, that if it ever needs work/refinishing, I'm definitely bringing it here. The chest is now fixed, and it looks great again!

Charles and Blake continue to sincerely build a wonderful business. See our Barrister bookcase in…read morethe photograph. This was my Great Grandfather's and is approximately 100 years old. It is just as it was then, now again in 2023. Thanks to the Turner's and their team of artisans!

They did a great job cleaning out the clutter in my basement this morning. They were on time worked…read morehard and got everything cleaned up happy with the service, and would recommend them.

I feel like I ordered a nice plate of pasta but got the kraft macaroni and cheese instead. Still…read moregood, not really good. Got a deal on Angie's list to clean AC vents but decided to trade for a room and a half of carpet cleaning and dryer vent. Lance was an accommodating guy and he took the trade. They showed up on time. The worker was a nice guy but worked waaaay to fast for my liking. Seems like carpet cleaning should be done slowly. Surprise! This morning my newly cleaned carpet from the day before still looked dirty?? I pulled out my own carpet cleaner and sure enough, black water. It was still very dirty. Moral: Anytime you buy a discount through groupon or Angie's list or whatever, you have to ask yourself, why are they discounting their services anyway? Will you get the same service if you paid full price. Word of mouth is the way service companies drive new business and doing good work, the first time, and consistently each time after, is how they keep good customers and get recommended. Close but no Cigar.

The guys did a great job and my carpet looks brand new. They were careful bringing their equipment…read morein and respectful of my newly painted walls (especially since it was pouring rain). I would definitely recommend them.

Great Job, So Nice, Really appreciate their kindness, the carpets are clean, can't wait for next…read morecleaning. Than You So Much!

excellent customer service and excellent work! I had a "carpet emergency" and they came out same…read moreday even when they were down a technician. I was so happy with the way the carpets turned out. will definitely be a return customer for this family business! highly recommend.

Matt did a wonderful job tuning, cleaning, and adjusting keys on my baby grand. The piano had not…read morebeen cleaned or tuned in many years. It sounds and looks wonderful after his care. He was very responsive when I called and came within the week. I found his rates to be very reasonable. He's delightful to work with! I highly recommend Matt!

Cream City Music is a great store. I have had an amazing experience working with sales specialists…read moreNathan Edmonson and Bill House. Both are great guys and extremely professional. The store's prices are competitive, they ship quickly, and stand by the sale. I couldn't ask for more. I highly recommend Cream City Music and Nathan and Bill.

Best place around to order. Fast shipping. Good prices. Better than Sweetwater although selection…read moremay not be as broad. Go here instead for sure man.

Listen to what the other reviews mention - Mark Thomas is the best and is well worth it…read more I recently purchases a duplex down in Bayview and he was recommended to me by my realtor, Norm Terapak (Terapak Realty), as being the best. After calling up and speaking with his assistant about his rates and time, I noticed that it was a little more expensive than other home inspectors. She did mention that it is since he is the best, has the best reports, gets on the roof, and takes his time going through. I took Norm and her word for it and had Mark take a look at the property. His assistant called to let me know that he was running late due to traffic yet he still showed up on time, which is always a plus. We spent more than 4 hours looking through EVERYTHING, and I mean he looked at and tested everything. I have been told that most inspectors don't go up on roofs anymore yet Mark got up on the roof, snapped pictures, and was checking it out for 15 minutes. Mark uses a digital camera to take dozens of pictures and has a laptop on site that he uploads them to right away. He puts together his digital report as he goes. In all he provided a digital PDF copy of the report that was 37 pages long with so much detail. Not only did it include a few pictures on each page, descriptions, but also diagrams of how to correct it or what it should look like. Mark also knew I was a first time duplex buyer and would educate me along the way, show me various items, and explain things in detail so I would understand and know for the future. He was very educational and helpful. He may be a little more expensive than others yet what he found I was able to get some serious money knocked off the price so it was money very well spent. Highly recommend Mark and will be using him in the future.

Another happy camper with Mark Thomas's work. He came highly recommended and scheduling with his…read moreassistant, Nicole, was as fast and as easy as could be. All of the other reviewers are right, he is incredibly thorough, describes things in a way anyone could understand and goes over the report with you on-site. He says some inspection places don't do the report on-site and I think that would be really inconvenient. As we were talking he mentioned some things that I then asked him to include in the report and he was happy to do so. What a drag it would have been to go over it all myself and ask for changes later. You can't go wrong here if you need the best.